Joe Machens Toyota

I purchased a 2004 Sequoia from you working with Warren Byington on that deal. Just happened to meet up with Warren in the lot as he asked if I needed any assistance. Warren not only represents, he embod Byington on that deal. Just happened to meet up with Warren in the lot as he asked if I needed any assistance. Warren not only represents, he embodies what a salesman should be. He is a refreshing young man to know and work with. He does do all he can to be attentive to your needs as a customer, and to get to know you as a person. Which helps him to assist in meeting his customers needs. In fact a few months after I purchased the Sequoia, my wife and I were back to look for a vehicle for her! We ended up leasing a 2011 Avalon and Warren took us through the process as the great salesperson that he is. I'd say hang on to him, he makes Joe Machens Dealerships look like what you are shooting for, one of the best in the state. More

i feel i can trust gary -- don't get that devious car salesman feeling from him at all or from anyone else at toyota. i've bought 2 new cars from gary and have had absolutely the best experience imagina salesman feeling from him at all or from anyone else at toyota. i've bought 2 new cars from gary and have had absolutely the best experience imaginable. he's honest, down to earth and never offers any "half truths" that come back and bite like some other dealers i could name. i wasn't really in the market for a new car when i bought by 2011 camrey hybred but i wound up saving $150 off the car payment i was making at the time so i couldn't refuse, really. and again, i got the very best treatment from everyone. More

Warren was a pleasure to work with. Very nice guy and easy to deal with. He is good as what he does. Our only negative was that we purchased the extended warranty that the finance manager (forgot h easy to deal with. He is good as what he does. Our only negative was that we purchased the extended warranty that the finance manager (forgot his name) presented as just like a new car warranty. After we got home and read over the materials we realized there is a deductible with each claim which is different than a new car warranty. My wife and I don't remember him mentioning that part. We called to talk with the finance manager, left a couple of messages for him to call to discuss this but never heard back and just dropped it. More

I have received great customer service from my dealer. I needed two new tires and even though I showed up late afternoon on a Friday, they were able to get me worked in. It's great to know they will go out needed two new tires and even though I showed up late afternoon on a Friday, they were able to get me worked in. It's great to know they will go out of their way to give me a safe trip. It rained cats and dogs over the weekend and I was very thankful to know I had new tires. More

When things did not work out with the first car I intended to get, Warren worked VERY hard to find me exactly the car I wanted and get it to the dealership. He returned my calls very quickly and answ intended to get, Warren worked VERY hard to find me exactly the car I wanted and get it to the dealership. He returned my calls very quickly and answered all questions I had. He was friendly and continued to follow up with me even after the sale. I love my car!! More

Bob cares about each and every person he comes into contact with, and that's pleasantly obvious the second he opens his mouth. He makes it a point to share as much information as possible as honestly a contact with, and that's pleasantly obvious the second he opens his mouth. He makes it a point to share as much information as possible as honestly as possible, and as a buyer, I have a tremendous amount of admiration and respect for that sales tactic. Bob's also an innovator, taking the time and effort to communicate with his clients. In doing so, he forms lasting, mutually-beneficial relationships with them. More

Gary was very helpful and friendly. He knew all about the car and answered all my questions and made the experience comfortable. Felt like I made a new friend and will ask for him next time I am shoppin the car and answered all my questions and made the experience comfortable. Felt like I made a new friend and will ask for him next time I am shopping for a car. More

Warren was very helpful and patient. I am not the easiest customer to deal with because it takes me a while to weigh all the options. However, Warren answered all my questions, sat through several te easiest customer to deal with because it takes me a while to weigh all the options. However, Warren answered all my questions, sat through several test drives, and helped me select the perfect new 2011 Tacoma. More

Mr. Willis quoted us a price on a new Toyota Rav 4 with our trade-in. We drove back to Kirksville and told him that we would make the deal. He shook our hands and when we came back to do all the paperwor our trade-in. We drove back to Kirksville and told him that we would make the deal. He shook our hands and when we came back to do all the paperwork....it was a higher price and he was not willing to do anything about it. Very disappointed with him. We have bought two new vehicles from Machens. Will POSSIBLY buy another one there but DEFINITELY NOT with Gary Willis. More

Bought new Avalon and everthing went very well. Willis was great. Very helpful. Just went in for 5000 mile check up and it was quick and best of all no charge. was great. Very helpful. Just went in for 5000 mile check up and it was quick and best of all no charge. More