Joe Machens Nissan - Service Center

Joe Machens Nissan has been the Best experience with the Machens family, although no sales were made here, I can't say enough bad things regarding their Dodge dealership. Tara in the service department was Machens family, although no sales were made here, I can't say enough bad things regarding their Dodge dealership. Tara in the service department was very understanding and helpful, they didn't find my intermittent issue but was very professional unlike my "home" dealership Carolina Nissan. At this point I still would not buy another Nissan but I do appreciate Tara and her help to try to make it a little better. More

Everyone was very friendly and helpful. They made sure I knew what was happening and provided updates along the way. They made sure I was set up with a vehicle for a couple of days while mine was being work knew what was happening and provided updates along the way. They made sure I was set up with a vehicle for a couple of days while mine was being worked on which was a huge stress relief! More

Second sensor that went out on vehicle. Glad I got the extended warranty on vehicle.. $1400 is way too much to afford out of pocket. extended warranty on vehicle.. $1400 is way too much to afford out of pocket. More

They got my truck in fairly quickly and diagnosed the problem within a few minutes. It was repaired in less than an hour after that. It wasn’t cheap and I think the labor rate was out of line. Over $300 problem within a few minutes. It was repaired in less than an hour after that. It wasn’t cheap and I think the labor rate was out of line. Over $300 for less than an hour’s work. ?? More

Ive had very good experiences with the service department. Michael Dejesus is always friendly and ptofessional. I always feel very comfortable taking my vehicle there. department. Michael Dejesus is always friendly and ptofessional. I always feel very comfortable taking my vehicle there. More

Great service and completed the job in reasonable amount of time. I waited about 30 minutes, faster than what I thought. I made an appointment prior to having the service. of time. I waited about 30 minutes, faster than what I thought. I made an appointment prior to having the service. More

The service department has great customer service! Was very impressed in and out :-) not sure of the guy's name that greeted me but very professional! very impressed in and out :-) not sure of the guy's name that greeted me but very professional! More

Forrest is always so helpful and sweet. Love Joe Machens Nissan & will always be a customer there. I Would highly recommend the dealership to anyone! Nissan & will always be a customer there. I Would highly recommend the dealership to anyone! More

Always excellent service. Very nice people. Friendly, fast, efficient. Comfortable waiting area. Clean facility. Parking is usually OK although sometimes congested. Always take my car there although now fast, efficient. Comfortable waiting area. Clean facility. Parking is usually OK although sometimes congested. Always take my car there although now out of warranty because I trust their work More

I can't say enough about the service dept. Michael was so kind and so efficient. The courtesy driver DJ was super nice. I had an unpleasant experience at a different dealership but this was the best. so kind and so efficient. The courtesy driver DJ was super nice. I had an unpleasant experience at a different dealership but this was the best. Definitely earned my loyalty More