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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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October 08, 2020

Very easy to schedule. Good communication. Happy with service. 25 words is too much to ask. I may not complete any further surveys if I have to keep writing More

by RU4MIZZOU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review!

October 07, 2020

Tara is awesome! I liked the new text info to show service needs and cost. Thank you for the ride service to and from work. More

by MONICA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 07, 2020

Forrest was awesome to work with. He kept me updated throughout the whole process. I would recommend going to see Forrest for all of your service needs. More

by BrandonS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 07, 2020

Its Great Service that i got it. I recommended if you have Nissan brand just go to the Joe Machans Nisan at Columbia Missouri. the people so friendly and polite. its pricey a bet but if compared with qua More

by Jijialkaseh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 06, 2020

The person never went over what was wrong with the car. Got home to find I need a new battery and other major things. Why was this not suggested when i was there?! Now I have to drive back to accomplish al More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forrest Roberts
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the review. Please email me at cwilliams@machens.com so I help you with this issue.

October 06, 2020

I made my appointment online. It was very easy and I made my appointment online. It was very easy and efficient. The service center was very clean and appropriate for Covid prevention. All of the serv More

by GPATTERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the great review

October 04, 2020

The best dealership I have ever gone to have services completed. Always polite and asked questions. They seem to really care about your concerns or anything you ask them More

by NBALLEW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Machens Nissan responded

We appreciate your kind words, and we appreciate you!

October 04, 2020

Been coming here for a long time always good work done. I’ve bought a few vehicles here as well. So I’m very satisfied More

by Q60IPL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're thankful for your continued loyalty!

October 03, 2020

My service advisor was very professional, friendly, and helpful. He kept an open line of communication with me regarding the process and was detailed in explaining each step that needed to happen. Thank yo More

by Susan Lueders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 03, 2020

Or joe working with this team but feel it’s a little pricey. Scott has sold me several vehicles and if I another one I will be back to work with him. More

by PINKYCOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Forrest Roberts, Frank Shaffer
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We appreciate your business.

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