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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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October 14, 2020

Y are demanding with your 25 word request. a a a a a a a a a a a a a a a a a a a a a a a a More

by ADASAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Oct 14, 2020 -

Joe Machens Nissan responded

Thanks for the review!

October 13, 2020

The service department at Joe Machens Nissan is very friendly and helpful. They are always accommodating to my needs or concerns about problems with my vehicle. I would highly recommend the service depa More

by David Teel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Oct 14, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 13, 2020

I’ve been coming here since 2012, and have consistently had good experiences in every department. This is my 2nd new Nissan purchase at this dealership, and my 4th Nissan. I’ve had service for all 4 of the More

by GREENWAYMASSAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Joe Machens Nissan responded

We appreciate your continued loyalty!! Thank you!

October 12, 2020

Very good service and easy to schedule an appointment. Forrest is always friendly and helpful with any questions that I have in regards to the service of our vehicles. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 13, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Forrest as an employee!

October 10, 2020

Service was great! However there were multiple employees and customers without masks. It was clear no one cared. I did not feel comfortable there at all in this pandemic. I also saw roughly 20 employees dur More

by bnpagliaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Grindstaff
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the review. We will address the mask issue with our staff.

October 10, 2020

Very good service. Discovered bad cables & had to replace battery due to leak still under warranty. Service like that brings customers back. Honest service & dealership. More

by C.J. Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review. We appreciate your business.

October 10, 2020

The minute I pulled into the garage Forest came and greeted me. He remembered my last visit regarding my moonroof and asked how it was doing. I told him that it works better now than when it was fact More

by kurt_l_1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review. We're happy we can help you out and we look forward to your continued business!

October 08, 2020

This dealership service department defies the stereotype. They are fast, efficient, effective, and has been honest with me. The coupon for the wash is appreciated. More

by CRAIGMARTIN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review of our service dept! We're lucky to have the staff we do!

October 08, 2020

Service on the Jeep was super fast. Didn't know they would rotate and balance the tires as well. Couldn't ask for a more friendly staff. More

by KEVIN.SELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 08, 2020

Excellent service always use Nissan Columbia - friendly customer service - quality automobiles - I have bought 3 cars from this dealer and I love my Nissan Murano More

by KATHYLWRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review! We appreciate your continued business!!

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