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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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October 21, 2020

Service is very good. Customer service Tara is just Awsome,I like the lobby and the snack and soda, salesmen and women are very professional. More

by LINDAWHITE.2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our staff!! We're very lucky to have the employees we do!

October 20, 2020

Service was prompt, quick, helpful, and overall a positive experience. Staff attended me immediately when I came in, offered me complimentary food/drinks, and found me a nice place to wait while my F More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest
Oct 21, 2020 -

Joe Machens Nissan responded

We're happy to hear about your great experience! Thank you!

October 18, 2020

Joe Machens Nissan is always a pleasant experience. Fourth oil change and everything went great. Everyone that I dealt with was extremely pleasant and very knowledgeable. More

by billyatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Trey Warren, Forrest Roberts, Michael De Jesus, Frank Shaffer
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for your business! We appreciate you!

October 18, 2020

Nissan has taken the pain out of keeping your vehicle maintained. Dropped my Rogue off for an oil change and tire rotation, on a Saturday. Expecting it to be an all day event. Almost an hour later, I w More

by TRISHGREEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 19, 2020 -

Joe Machens Nissan responded

We love to hear when we exceed our customers expectations! We work hard to make that happen!

October 18, 2020

Nissan has always taken care of all my car needs!! I wouldn’t go anywhere else! I wouldn’t trust anyone else with my car!! More

by deann0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you!!!! We appreciate loyal customers like you!

October 17, 2020

Very easy to set up appointments and the employees are great. They have the best waiting area. Free water, tea, coffee, and sometimes donuts. Highly recommend this Nissan dealership 👍 More

by BROWNROBBIE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 19, 2020 -

Joe Machens Nissan responded

We're so glad to hear from customers who enjoy our waiting area! We try hard to make our customers comfortable while they wait!

October 16, 2020

Fast and polite. Always get my work done correctly the first time and done as promised. Appointments are usually scheduled within a weeks time. Friendly helpful staff. More

by COMOTURNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for the nice review and your continued business!

October 15, 2020

I received excellent service, as usual. Tara presented my options clearly and didn't pressure me to go one way or another, and the repair was completed quickly and professionally. More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for your continued business and your kind review!

October 15, 2020

Front desk was amazing! Was done super fast and I got to enjoy a nice cup of coffee while waiting! Thank you all for getting me back to work on time! More

by BRITTANYPRWOOLRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for allowing us to help you!

October 15, 2020

My car was taken for service (recall on airbag) as soon as I arrived. The service was completed much quicker than I expected. The gentleman who welcomed me and notified me the car was ready was courteous More

by tfdill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

We appreciate your business!

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