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383 Reviews of Joe Machens Nissan - Service Center
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November 08, 2020
Friendly, professional, and willing to go the extra mile. Michael Dejesus and a technician (I don’t know his name) in the service department stayed late on a Saturday to get our car fixed at least 2 days bef Michael Dejesus and a technician (I don’t know his name) in the service department stayed late on a Saturday to get our car fixed at least 2 days before they originally thought it would be ready. Very pleased with the service! More
by FOOTBALLMOM0
Verified CustomerEmployees Worked With
Michael De Jesus
November 08, 2020
Customer service was excellent! Greeted with positive tone and smile. Called ahead of time and was greeted with positive words. Great experience!! Given info in detail as to what was done to my vehicle f tone and smile. Called ahead of time and was greeted with positive words. Great experience!! Given info in detail as to what was done to my vehicle for future reference. More
by EHRICHCHICK
November 07, 2020
I don’t like the fact that you make me write 25 words for a service review. If I had something to add, I would. a service review. If I had something to add, I would. More
by GWMCCRAY
Employees Worked With
November 06, 2020
Came in for an oil change. I was greeted immediately and was out within the hour. Great service, would definitely recommend to a friend or family member. was out within the hour. Great service, would definitely recommend to a friend or family member. More
by ImCody
Employees Worked With
Forrest Roberts
November 05, 2020
The service department is always courteous and do a good job. I appreciate the work they do. I will be back for future oil changes and etc. job. I appreciate the work they do. I will be back for future oil changes and etc. More
by mshnyb1
Employees Worked With
Shawn Nelson, Austin Loyd, Forrest Roberts
November 01, 2020
Very friendly service department. They took me at my on lines scheduled appointment. Very efficient. My husband is hard to please and he was very happy with the service department lines scheduled appointment. Very efficient. My husband is hard to please and he was very happy with the service department More
by stephhanneken
Employees Worked With
November 01, 2020
Wrong part was ordered after I had scheduled over a week. Had to leave overnight for correct part to come in. Work was done but have to take back to correct steering wheel center pad that wasn’t put back on Had to leave overnight for correct part to come in. Work was done but have to take back to correct steering wheel center pad that wasn’t put back on straight. Also thought I was told my diagnostic fee of $69 when previously in a few weeks ago would be refunded in final bill. Previous dealings with dealership favorable but not this round but will still recommend overall. More
by C.J. Welch
November 01, 2020
I checked in with Forest. I had talked to him the day before reference all my tires being low. He had all 4 tires checked, filled with air and didn’t charge me. My wait was short. He was courteous and before reference all my tires being low. He had all 4 tires checked, filled with air and didn’t charge me. My wait was short. He was courteous and helpful More
by JONESDIANN
Employees Worked With
Forrest Roberts
November 01, 2020
You need to light a fire under your service techs xxxxx. Especially when the customers can see them. They need to spend les time looking at their phones and xxxxxxxxxxxx and more time working. I mean a hour Especially when the customers can see them. They need to spend les time looking at their phones and xxxxxxxxxxxx and more time working. I mean a hour and a half for a oil change and tire rotation is rediculous. More
by Heelersandcows
Employees Worked With
October 31, 2020
I didn't have much time, but they got it done. They were safe with mask. I would have liked something different on tv, but sign said, couldn't change tv. Few people in waiting area like two. safe with mask. I would have liked something different on tv, but sign said, couldn't change tv. Few people in waiting area like two. More
by PAT.KIMBREL
Employees Worked With
