400 Reviews of Joe Machens Nissan - Service Center
So great!! It was very easy and great working with Cody story he really is a great employee!! If anyone needs there service work done go see Cody story he will d It was very easy and great working with Cody story he really is a great employee!! If anyone needs there service work done go see Cody story he will do what it takes to get the job!! More
personable employees Oil change and tire rotation. I also asked for tread depth on tires. Was told there would be a multi inspection. Had to ask after the fact for the t Oil change and tire rotation. I also asked for tread depth on tires. Was told there would be a multi inspection. Had to ask after the fact for the tread depth and did not notice any type of multi inspection. Was told they were out of inspection forms and had to ask the man doing the work what was the tread depth. He gave an approximation. The female I first talked with was not the same female that checked me out. More
Service review Kamille was very helpful & friendly. She gives helpful advise and always suggests most needed care to keep my vehicle running smooth and efficient. Th Kamille was very helpful & friendly. She gives helpful advise and always suggests most needed care to keep my vehicle running smooth and efficient. Thx, Leela More
Great customer service. Kamille Carey handled everything in a friendly and helpful manner. I plan to continue getting service work in Columbia in the future as I know they pr Kamille Carey handled everything in a friendly and helpful manner. I plan to continue getting service work in Columbia in the future as I know they provide good service with friendly staff. More
Great as always Always liked having my cars serviced here since I never felt they were trying to sell unnecessary work. If waiting for your work to be finished they h Always liked having my cars serviced here since I never felt they were trying to sell unnecessary work. If waiting for your work to be finished they have WiFi. More
Excellent customer service As always great customer service. I love getting texts and emails with updates about my car. The service staff are always friendly and helpful. As always great customer service. I love getting texts and emails with updates about my car. The service staff are always friendly and helpful. I dropped off my car and I was able to pick it up early. The online scheduling is so easy to use. More
Brought my car in for service, was very helpful and quick I have always used Nissan dealership for servicing my car, as they will have a record of what’s been done and what’s needed, so that when I trade my c I have always used Nissan dealership for servicing my car, as they will have a record of what’s been done and what’s needed, so that when I trade my car in, they know it’s in great shape. Service is always great and friendly staff More
Went in for tire roation. Came out with a new car This makes our 3rd Nissan Murano. James Williams is a very good salesperson. Makes the best deal he can to get what you want and extras if possible. This makes our 3rd Nissan Murano. James Williams is a very good salesperson. Makes the best deal he can to get what you want and extras if possible. We are from Hannibal, Mo. He has been our salesperson each time. The service department will work with you to their fullest and will fix the problem no matter how long it takes. Bought our first one in 2010. We went in for a tire rotation not to buy a knew car. I made an offer on a car sitting there and it went from there and we went home with a knew car. More
Change of mind! I normally do my business at another Joe machens, but this week I chose Nissan. I was in a rush to get my oil change so I made a appointment with Joes I normally do my business at another Joe machens, but this week I chose Nissan. I was in a rush to get my oil change so I made a appointment with Joes machens Nissan. The gentlemen who made my appt. was awesome (Michael) he found appt. right away for me. I had a friend drop my car off because I had to work, when I returned to pick up my car I was not greeted. The receptionist an some other car salemen's were all talking an I had to wait until she said "what can I do for you?" I told her "I was picking up my car. She found my keys an I asked her for a receipt. She said "I don't have it", I asked her was there a way she could get me one. She said "no!" My point is even thought she didn't have access to service because they were close, she could have gave me some opitions. " I can leave a note for someone, or I'm sorry I don't have access to that right now but..... You know.... customer service. I thought of could trust this place because you have some good employees that are family friends but I'm very big on customer service an expected good from you all, 4 employees of yours needs training on how to care for customers better. And it's not social hour at the receptionist desk, when you see customers approaching your surroundings greet them. If they don't feel like they have too then working at Joe Machens Nissan is not for them! More
Friendly,Exceptional,Experience! Our recent experience was pleasant,friendly, and exceptional. This is our 2nd car and we love it. The after care is exceptional to. James has all Our recent experience was pleasant,friendly, and exceptional. This is our 2nd car and we love it. The after care is exceptional to. James has all was made our experience a great one. Thank you so much. More