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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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June 26, 2018

Too long I think I've been waiting too long. I made an appointment at 3 pm , but it was finished at 4:20 pm . I just changed the oil. More

by yongmin.park0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 26, 2018 -

Joe Machens Nissan responded

We are very sorry to hear you about your service wait. We will alert our management team of your review and look into the situation. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience.

June 25, 2018

Routine maintenance When I buy another vehicle, I will purchase from this dealership. Solely because of the tremendous service I received since day one when I purchased m More

by SYLVIALHARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Story
Jun 25, 2018 -

Joe Machens Nissan responded

Sylvia, thank you for the positive feedback! We are happy to hear you as a loyal customer and know you had a great experience with us again! We appreciate you and your business!

June 25, 2018

All things fixed as were requested, in a timely manner. Everything was fixed as requested, in a timely manner with updates on completion time. The only thing was a charge for a brake flush that was not req More

by RICHGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Rich, thank you so much for the positive review! We are happy to hear you had a great experience and are a loyal customer! We appreciate you and your business with us! Thanks again!

June 23, 2018

Wheel drag Chad was efficient in fixing the wheel squeak issue and Tara kept us informed with udates as Chad relayed the the issues found to her More

by MARTIN.WORTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Martin, we are glad to know you had an overall excellent service experience! We appreciate you and your business! Thank you for the positive feedback!

June 22, 2018

Continues to have excellent service! My hometown dealership is welcoming as well as accommodating to see that our car is in top shape! They don’t try to force any services that are unnece More

by lmlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the mechanics who keep the Juke purring!, Cody Story
Jun 22, 2018 -

Joe Machens Nissan responded

Thank you for the positive review! We love to hear you had another excellent service experience with us! We appreciate you and your business! Thanks again!

June 20, 2018

Great Service I made the appointment to bring in three cars back to back. Service was done quickly, with smiles all around, The price was right and the cars driv More

by SONDRA.FLAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Love Joe Machens! I have had nothing but AMAZING experiences with Joe Machens from the day we purchased our car, which in itself was the BEST car buying experience I ha More

by RONDA.SPOONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story, Kamari Allmon
Jun 18, 2018 -

Joe Machens Nissan responded

Rhonda, thank you for the positive feedback! We love hearing you had an amazing car-buying experience with us! We appreciate you and your business!

June 17, 2018

First service on new Armada Prompt, courteous, at my convenience for time and date. No charge, complimentary initial on Armada purchased in October but I just returned from FL. More

by CJONUSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kessler Harris
Jun 18, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 14, 2018

90,000 mile checkup an safety inspection My appointment was on-time. Staff were both knowledgeable and courteous. Repairs which were identified were completed in a timely manner. The shuttle More

by GLCRULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levar, Cody Story
Jun 15, 2018 -

Joe Machens Nissan responded

Thank you for the great review! We are happy to hear you had an overall excellent experience! We appreciate you and your business!

June 14, 2018

Fast service Went into have a key made, the service dept was super efficient and got my service done in a timely fashion and i was out the door. More

by DOCCMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Jun 14, 2018 -

Joe Machens Nissan responded

We are happy to hear you had an overall positive and fast service experience with us! We appreciate you and your business! Thanks again!

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