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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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June 26, 2018

Service Overall service was good. I did have to wait before a service person got to me. Liked seeing a woman service person. Doing a good job. More

by dherndon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

We are happy to know you had an overall good service visit with our team! We appreciate you and your positive feedback! Thanks again!

June 26, 2018

Quick service I needed a car inspection for my license and they got me without an appointment and were quick to get my car done! Awesome job! More

by MJBOYER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We are happy to hear you had a quick and awesome service experience! We appreciate your business!

June 26, 2018

Awesome Excellent service, quick, very pleasant people, Tara always does an outstanding job and really knows how to take care of her customers, would recommen More

by KJSSAE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We are very happy to hear you had an excellent and quick service experience! We appreciate you and your business! Thanks again!

June 26, 2018

Too long I think I've been waiting too long. I made an appointment at 3 pm , but it was finished at 4:20 pm . I just changed the oil. More

by yongmin.park0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 26, 2018 -

Joe Machens Nissan responded

We are very sorry to hear you about your service wait. We will alert our management team of your review and look into the situation. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience.

June 25, 2018

Routine maintenance When I buy another vehicle, I will purchase from this dealership. Solely because of the tremendous service I received since day one when I purchased m More

by SYLVIALHARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Story
Jun 25, 2018 -

Joe Machens Nissan responded

Sylvia, thank you for the positive feedback! We are happy to hear you as a loyal customer and know you had a great experience with us again! We appreciate you and your business!

June 25, 2018

All things fixed as were requested, in a timely manner. Everything was fixed as requested, in a timely manner with updates on completion time. The only thing was a charge for a brake flush that was not req More

by RICHGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Rich, thank you so much for the positive review! We are happy to hear you had a great experience and are a loyal customer! We appreciate you and your business with us! Thanks again!

June 23, 2018

Wheel drag Chad was efficient in fixing the wheel squeak issue and Tara kept us informed with udates as Chad relayed the the issues found to her More

by MARTIN.WORTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Martin, we are glad to know you had an overall excellent service experience! We appreciate you and your business! Thank you for the positive feedback!

June 22, 2018

Continues to have excellent service! My hometown dealership is welcoming as well as accommodating to see that our car is in top shape! They don’t try to force any services that are unnece More

by lmlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the mechanics who keep the Juke purring!, Cody Story
Jun 22, 2018 -

Joe Machens Nissan responded

Thank you for the positive review! We love to hear you had another excellent service experience with us! We appreciate you and your business! Thanks again!

June 20, 2018

Great Service I made the appointment to bring in three cars back to back. Service was done quickly, with smiles all around, The price was right and the cars driv More

by SONDRA.FLAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Love Joe Machens! I have had nothing but AMAZING experiences with Joe Machens from the day we purchased our car, which in itself was the BEST car buying experience I ha More

by RONDA.SPOONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story, Kamari Allmon
Jun 18, 2018 -

Joe Machens Nissan responded

Rhonda, thank you for the positive feedback! We love hearing you had an amazing car-buying experience with us! We appreciate you and your business!

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