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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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July 18, 2018

Would recommend Excellent staff at Nissan. They are friendly and reasonable to work with. Everyone wants you to be happy. And there's a good waiting area More

by arbc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Helton, Trey Warren
Jul 18, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We love hearing you had a great overall experience with us! We appreciate you and your business!

July 15, 2018

Kamille was fantastic! Tech Advisor Kamille was awesome--I thought I needed an inspection (in anticipation of my vehicle registration) in addition to my oil change, but she More

by jacksonla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Jul 16, 2018 -

Joe Machens Nissan responded

Thank you for sharing your positive feedback with us! We appreciate you and your business! We are happy to hear you had an excellent service visit with Kamille and our team!

July 14, 2018

Checking in Tara explained what was needed clearly, part needed to be ordered and gave me time to think about it. Loved getting my vehicle washed, too. More

by JCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Joe Machens Nissan responded

We are happy to know you had a great overall service experience with Tara and our team! We appreciate you and your positive feedback! Thank you again for your business!

July 14, 2018

Half and half Cody did an amazing job of taking care of me, as a service advisor. He was super helpful, and friendly. I was happy until the tech tried to convince m More

by ALIRSTKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Story
Jul 14, 2018 -

Joe Machens Nissan responded

We sincerely apologize for your service experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate it further. Again, we are very sorry to hear you had a less than exceptional experience.

July 12, 2018

Tara McDade...... First Class and awesome! Tara took me in on a unexpected basis as my Pathfinder quit and left my wife stranded! She worked her magic and got us handled and fixed with profess More

by JBWILCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Joe Machens Nissan responded

We are happy to know Tara was able to help you with your vehicle! Thank you so much for the sharing your positive feedback! We appreciate you and your business!

July 12, 2018

Oil change and tire rotation Very fast service and the amenities there is awesome..two thumbs up I would suggest anyone to there dealership ..clean and professional.. l love my N More

by GAILYBIRD75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Warren
Jul 12, 2018 -

Joe Machens Nissan responded

We are happy to know you had a great service experience with our team! We appreciate the positive feedback! Thank you again for your business!

July 12, 2018

Routine Oil Change I find that Joe Machens Nissan always provides good service. I also received a coupon for a discount for an already competitively priced oil change! More

by MCKERNAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Jul 12, 2018 -

Joe Machens Nissan responded

Thank you for the great feedback! We are glad to hear you had an overall excellent service experience with our team during your oil change! We appreciate you and your business!

July 11, 2018

Oil change Great service always pleasedthey get the good in a timely manner very friendly and reasonable waiting room very comfortable and clean and love the dri More

by EESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! We appreciate you and your business!

July 10, 2018

Great service! Always great to work with! Machens Nissan will continue to be the place I go for all my service needs! Quick, friendly, and never tries to sell me ser More

by TIMLOOTEN1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Joe Machens Nissan responded

Tim, we are happy to know you always receive great service work at our location! Thank you for the positive feedback! We appreciate you and your business!

July 10, 2018

Helpful service staff The service staff at Joe Machens Nissan have always been very helpful. They never try to sell you anything that you don't need. Their hours are conv More

by IRELAY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Story
Jul 10, 2018 -

Joe Machens Nissan responded

Thank you for the great feedback! We appreciate you and your business! We are also happy to know you had another excellent and helpful service experience with our team!

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