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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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August 05, 2018

Excellent service. As always Great customer service as always. The service dept is great. Tara was wonderful. The work was done quickly and j had may car back sooner than ex More

by claya36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are glad we were able to get your vehicle serviced in a timely manner and provide you with an excellent experience!

August 04, 2018

Awesome service Great service. I am very pleased with the work done on my vehicle. Friendly faces and great shuttle service too. I keep coming back here. More

by AKRUSERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Cody Story
Aug 04, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We pride ourselves on providing the best possible customer service, so we are glad you had a 5-star experience!

August 04, 2018

Excellent Service Making the service appointment online was very simple. Once I arrived, we discussed maintenance items and options before the work began. Overall, the More

by JDRTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story, Kamille Carey
Aug 05, 2018 -

Joe Machens Nissan responded

Thank you for your positive feedback! We appreciate your continued support of our dealership and are glad you had such a wonderful experience!

August 03, 2018

oil change Get offers for maintenance items that are greatly over priced. Filters, batteries etc can be purchased elsewhere at a considerable savings. If price More

by JERRYRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback, Jerry! We are happy to hear you had a great overall service experience with our team! We do appreciate you and your business!

August 02, 2018

Service completed Service representative provided good explanation of issues and repair options. Work was completed in a timely fashion. Only issue was cost for power More

by DPATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Aug 02, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are happy to hear you had a good overall service experience from our team! We do appreciate you and your business!

August 02, 2018

Always such pleasant and helpful staff. I thought I knew what I needed, Service person came back to me to tell me what needed to be done and what I wanted to do. More

by dianespringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Aug 03, 2018 -

Joe Machens Nissan responded

Diane, thank you for the great feedback! We are happy to hear you had an overall excellent service experience during your visit! Thank you again for your business!

August 01, 2018

Super Service The team was ready for my appointment and got me in promptly. We have a prepaid service package and everything was completed pe4 the agreement. Becaus More

by COMOTURNERS
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel, Kamille Carey
Aug 01, 2018 -

Joe Machens Nissan responded

Thank you so much for the great feedback! We are very happy to hear you had an excellent overall service experience during your appointment with our team! We do appreciate you and your business!

July 31, 2018

Timely and professional. I gave a 5 star rating because they earned it. Besides being friendly and courteous, they completed the work in a timely manner. I would highly recomm More

by mnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Jul 31, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback and 5-stars! We are very happy to hear you had a great experience with our team and your vehicle was serviced in a timely manner! We do appreciate you and your business! Thanks again!

July 29, 2018

Fantastic I absolutely love Joe Machens Nissan's service department! They are always fast, friendly and make me feel that my vehicle and I are important! More

by DOLPHINS_1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamille Carey
Jul 30, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We love to hear you had another great service experience with our team! Thank you for your business! We do appreciate you!

July 27, 2018

Great experience and solved my issue As always very satisfied with the service department. Even when complications arise they still keep pushing for satisfaction. I highly recommend them More

by hxc_nismo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt the Nissan master tech, Cody Story
Jul 27, 2018 -

Joe Machens Nissan responded

We are happy to know we were able to resolve the issue and made sure you had a great overall service experience with our team! We do appreciate you and your positive feedback! Thank you again for your business!

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