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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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August 07, 2018

Excellent service department. Friendly, prompt service at every visit! Comfortable waiting room with complimentary refreshments!! Highly recommend this dealership to anyone who is More

by Laura Keim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Joe Machens Nissan responded

Laura, thank you for the positive feedback! We are glad to know you had an excellent service experience with our team! We do appreciate you and your business! Come back and see us!

August 07, 2018

Quality Service, Reasonably Priced This is the fourth Nissan I've purchased and had serviced through this dealership. I've been consistently satisfied with the service experiences. Tru More

by Michael M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Aug 07, 2018 -

Joe Machens Nissan responded

Michael, thank you so much for the positive feedback! We are very happy to know you had another great service experience with our team! We do appreciate you being a loyal customer and thank you for all your business!

August 06, 2018

Car Rattle My car had a rattle. It was very hard to hear where it was coming from. Took it to Joe Machens Nissan and the Service Manager (Kevin) and the service More

by jareeder3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Story
Aug 07, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback, Jeff! We are very happy to hear Kevin and Matt were able to help fix the rattling noise in your vehicle! We do appreciate you and your business!

August 05, 2018

Excellent service. As always Great customer service as always. The service dept is great. Tara was wonderful. The work was done quickly and j had may car back sooner than ex More

by claya36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are glad we were able to get your vehicle serviced in a timely manner and provide you with an excellent experience!

August 04, 2018

Awesome service Great service. I am very pleased with the work done on my vehicle. Friendly faces and great shuttle service too. I keep coming back here. More

by AKRUSERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Cody Story
Aug 04, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We pride ourselves on providing the best possible customer service, so we are glad you had a 5-star experience!

August 04, 2018

Excellent Service Making the service appointment online was very simple. Once I arrived, we discussed maintenance items and options before the work began. Overall, the More

by JDRTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story, Kamille Carey
Aug 05, 2018 -

Joe Machens Nissan responded

Thank you for your positive feedback! We appreciate your continued support of our dealership and are glad you had such a wonderful experience!

August 03, 2018

oil change Get offers for maintenance items that are greatly over priced. Filters, batteries etc can be purchased elsewhere at a considerable savings. If price More

by JERRYRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback, Jerry! We are happy to hear you had a great overall service experience with our team! We do appreciate you and your business!

August 02, 2018

Service completed Service representative provided good explanation of issues and repair options. Work was completed in a timely fashion. Only issue was cost for power More

by DPATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Aug 02, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are happy to hear you had a good overall service experience from our team! We do appreciate you and your business!

August 02, 2018

Always such pleasant and helpful staff. I thought I knew what I needed, Service person came back to me to tell me what needed to be done and what I wanted to do. More

by dianespringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Aug 03, 2018 -

Joe Machens Nissan responded

Diane, thank you for the great feedback! We are happy to hear you had an overall excellent service experience during your visit! Thank you again for your business!

August 01, 2018

Super Service The team was ready for my appointment and got me in promptly. We have a prepaid service package and everything was completed pe4 the agreement. Becaus More

by COMOTURNERS
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel, Kamille Carey
Aug 01, 2018 -

Joe Machens Nissan responded

Thank you so much for the great feedback! We are very happy to hear you had an excellent overall service experience during your appointment with our team! We do appreciate you and your business!

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