Joe Machens Nissan - Service Center

Great advice you can trust Tara is the best! She is always happy to answer any questions and keeps me informed on the progress of my car. Only place I trust with my Nissan. Tara is the best! She is always happy to answer any questions and keeps me informed on the progress of my car. Only place I trust with my Nissan. More

Nothing major Oil change was done but a piece was supposed to be ordered. It’s been a week and haven’t heard a word about it. I will say this isn’t the normal pers Oil change was done but a piece was supposed to be ordered. It’s been a week and haven’t heard a word about it. I will say this isn’t the normal person that I usually deal with. More

Great scheduling, in and out on time, and fixed right! Fixed right the first time. Car washed and ready to go when expected. I really like the garage entry, out of the weather and near the service desk. Fixed right the first time. Car washed and ready to go when expected. I really like the garage entry, out of the weather and near the service desk. Business is clean and waiting room well done. More

Service is always done in a quick and efficient manner. The people you deal with are always friendly and professional. I always use their dept. for all my s is always done in a quick and efficient manner. The people you deal with are always friendly and professional. I always use their dept. for all my service needs. More

normal serfvice and transmission flush Everything went very smooth with no issues, Tara always does a great job and keeps me informed as to when the car will be ready. Everything went very smooth with no issues, Tara always does a great job and keeps me informed as to when the car will be ready. More

Routine maintenance I took my 2017 Rogue in for the first oil change. As far as I can tell they did a good job. The complimentary car wash, however, is a joke! I had driv I took my 2017 Rogue in for the first oil change. As far as I can tell they did a good job. The complimentary car wash, however, is a joke! I had driven down some gravel roads the week prior to my service. After the carwash, the entire bottom panel was still covered in dust/dirt. Every time I've had my vehicle cleaned, including the delivery of a BRAND NEW SUV, the result has been very subpar. More

Wasted alleged repair $900.00 sent and within 2 weeks problem reappeared. Tara now says "well with the age and miles of the vehicle, it might be something else." I was told $900.00 sent and within 2 weeks problem reappeared. Tara now says "well with the age and miles of the vehicle, it might be something else." I was told the problem had be diagnosed and repaired. Now well, " it was repaired the day you left, everything checked out ok" (per Tara).How many more $900.00 dollars will it take and we can get over 2 weeks driving time? Very whatever, no concered attitude. If I can get this taken care of I hope to not have to deal Joe Machnes and Tara at this Nissan dealer ever again. Thanks but no thanks. More

Great Service! Sharon, my service rep, was very attentive to getting to my vehicle's problem diagnosed and fixing it. I was in and out of the dealership in an hour! Sharon, my service rep, was very attentive to getting to my vehicle's problem diagnosed and fixing it. I was in and out of the dealership in an hour! I would definitely recommend Machens Nissan service department. More

Outstanding and Reliable Machens Nissan takes excellent care of my vehicles so that I don't have to worry about the vehicles myself. The staff is always friendly, knowledgeabl Machens Nissan takes excellent care of my vehicles so that I don't have to worry about the vehicles myself. The staff is always friendly, knowledgeable, and highly competent. I trust the care of my vehicles to them without reservation. More

Good price for oil change and fast service Terrible car wash We had a coupon for a $34.95 Synthetic oil change so it was a no-brainer. Called in for appt. and was treated with good customer service and they got We had a coupon for a $34.95 Synthetic oil change so it was a no-brainer. Called in for appt. and was treated with good customer service and they got us in right away. Oil and filter change was done in less than an hour. My only complaint is the included car wash has VERY hard water and left hard water streaks all over the vehicle. The vehicle looked worse after the wash than it did going in... I would recommend the oil change, I would skip the wash. My wife and I spent the next 20 minutes trying to get all the streaks wiped off and it wasn't very easy since they had already dried on in the sun. More