383 Reviews of Joe Machens Nissan - Service Center
At check in I asked for a ride while my vehicle was being serviced. I waited 30 mins and asked again. The service advisor had forgotten to contact the courtesy driver. serviced. I waited 30 mins and asked again. The service advisor had forgotten to contact the courtesy driver. More
Replacing headlights/Fixing recalled issues. I love this dealership because I always deal with the same people, mostly Tara McDade, and she keeps me informed and makes things easier, such as gett I love this dealership because I always deal with the same people, mostly Tara McDade, and she keeps me informed and makes things easier, such as getting me a loaner car, when needed. The amenities in the service dept. waiting room are wonderful with snacks and drinks and magazines to read and tvs to watch. More
Joe Machens Nissan service center was awesome. Forrest kept us in the loop on everything that was happening with my Nissan Titan. They knew every thing about our warranty and took care of everything!!! kept us in the loop on everything that was happening with my Nissan Titan. They knew every thing about our warranty and took care of everything!!! More
service department Kamille is awesome to work with in the service department! She is very friendly & knowledgeable about the recommended service. Never pushy and always Kamille is awesome to work with in the service department! She is very friendly & knowledgeable about the recommended service. Never pushy and always goes out of her way to make sure you get the best service. More
oil change i took our rogue in for a fast and easy oil change, it took less than the estimated time. we will be returning for the next one. i took our rogue in for a fast and easy oil change, it took less than the estimated time. we will be returning for the next one. More
Responsible and professional Prior to my service appointment I received a call by Tara. She called to determine the correct service and correct tires would be put on. As the cur Prior to my service appointment I received a call by Tara. She called to determine the correct service and correct tires would be put on. As the current service scheduling site does not have those options. This was good forward thinking on her part both for myself and the staff. More
Engine, transmission, power steering oil changes I am usually very satisfied with the service here; but this time was different. Although the check in process was very satisfactory I don’t believe th I am usually very satisfied with the service here; but this time was different. Although the check in process was very satisfactory I don’t believe the service technician/mechanic was thorough in investigating my concern about the power steering noise/vibration. The power steering system was flushed and oil replaced but the noise remained and upon arriving home I discovered an oil leak on the pavement under the area of the power steering pump. More
Good service! Just needed a new headlight and a maintenance check up. Ended up getting a couple other things done all for less than what I was prepared to spend. No Just needed a new headlight and a maintenance check up. Ended up getting a couple other things done all for less than what I was prepared to spend. No complaints! More
Excellent Sevice My car always runs better after each service. Excellent and friendly staff. I bought my car from this dealership in 2016 and have been taking it back My car always runs better after each service. Excellent and friendly staff. I bought my car from this dealership in 2016 and have been taking it back here for service ever since More