Joe Machens Nissan - Service Center

great came for oil change state inspection and was out in hour. it was great thanks! plus you washed my car my ford took 2 and half hours for just a oil ch came for oil change state inspection and was out in hour. it was great thanks! plus you washed my car my ford took 2 and half hours for just a oil change.at the ford dealer. More

Great Service My appointment for an oil change and tire rotation were very smooth. I Also asked to have a small trim piece on the rear bumper replaced. They said no My appointment for an oil change and tire rotation were very smooth. I Also asked to have a small trim piece on the rear bumper replaced. They said no problem and worked it in right after the other service. I was able to wait in their comfortable customer waiting area for completion of the work. They completed it timely and did a great job. More

I came in at the appointed time. I was told the wait and showed to the customer lounge and they were done on the time they said. Clean customer lounge and friendly and helpful staff. showed to the customer lounge and they were done on the time they said. Clean customer lounge and friendly and helpful staff. More

I enjoy my services with joe Machens Nissan The customer services is very great Courtney Thornton” Helped me out a lot Thank You again! Very satisfying👌🏾 services is very great Courtney Thornton” Helped me out a lot Thank You again! Very satisfying👌🏾 More

The customer service and service department is top notch. They always go above and beyond, and I always leave with a smile on my face. They always go above and beyond, and I always leave with a smile on my face. More

Tara is very knowledgeable and helpful. They worked me in as soon as possible and waiting room was open and very nice. I have faith in the repair work they do. as soon as possible and waiting room was open and very nice. I have faith in the repair work they do. More

Quick response and service! Everyone we’ve worked with purchasing TWO vehicles within 1 week (1 used & 1 brand new) has been amazing. My only complaint is I feel we didn’t get close to what our trade-in v purchasing TWO vehicles within 1 week (1 used & 1 brand new) has been amazing. My only complaint is I feel we didn’t get close to what our trade-in vehicle was worth. We obviously had it financed (with our credit union) and they’re VERY picky about financing no more than the value Of a vehicle. And when it came time to trade with Machens, we were offered less than HALF of what our credit union (and therefore our loan) was worth. Even according to the NADA guide online, under “rough trade” Machens valued it $4000 less than....our trade was in tip top condition just higher miles (which were factored in) it was FAR from “rough trade”. I would have liked for the sales manager to take into consideration we had JUST purchased a brand new vehicle 6 days prior to purchasing the used Suburban and given us more of a trade-in price than what was offered, but we felt as though we really needed to make the deal as it was offered. Don’t get me wrong, I love my Suburban, and don’t regret getting it. We felt a like we got a less than fair deal on it though, given our new vehicle purchase just days prior. Additionally, we’ve purchased 5 other vehicles from Machens dealerships over the years, and would have been nice to have a “repeat customer” credit or consideration factored in as well. More

The dealership was clean. Tara greated me immediately and explained the service on my exterra. She explained which things could wait and the more urgent things ,so the service could be more affordable for me explained the service on my exterra. She explained which things could wait and the more urgent things ,so the service could be more affordable for me. More

I appreciate the time and effort that everyone that’s always involved with my truck. It gets resolved quickly in a responsible time. Thank you for all you do. always involved with my truck. It gets resolved quickly in a responsible time. Thank you for all you do. More