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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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February 10, 2020

Forrest Roberts helped me save money while getting a lot of work done on my car. There are some good people here..very helpful. Thankyou More

by ROSSOPPERMAN69
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Feb 25, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Forest and our Service Department!

February 09, 2020

At check in I asked for a ride while my vehicle was being serviced. I waited 30 mins and asked again. The service advisor had forgotten to contact the courtesy driver. More

by KITE
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Forrest Roberts
Feb 25, 2020 -

Joe Machens Nissan responded

We apologize for the wait while arranging a ride for you, we hope you'll give us the opportunity to make it up to you next time!

February 08, 2020

Replacing headlights/Fixing recalled issues. I love this dealership because I always deal with the same people, mostly Tara McDade, and she keeps me informed and makes things easier, such as gett More

by CHRISTIEMANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara and our Service Department!

February 08, 2020

Joe Machens Nissan service center was awesome. Forrest kept us in the loop on everything that was happening with my Nissan Titan. They knew every thing about our warranty and took care of everything!!! More

by AMANDALONG81890
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Feb 25, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Forest and our Service Department!

October 16, 2018

service department Kamille is awesome to work with in the service department! She is very friendly & knowledgeable about the recommended service. Never pushy and always More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Oct 17, 2018 -

Joe Machens Nissan responded

Amy, thank you for the positive feedback! We love to hear you had a great service experience with Kamille during your visit! We do appreciate you! Thanks again for your business!

October 13, 2018

oil change i took our rogue in for a fast and easy oil change, it took less than the estimated time. we will be returning for the next one. More

by DJHITT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elder
October 11, 2018

Responsible and professional Prior to my service appointment I received a call by Tara. She called to determine the correct service and correct tires would be put on. As the cur More

by STICKOLI97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Joe Machens Nissan responded

We are very pleased to know you had a great service experience with our team! We do appreciate you and your business! Thanks again!

October 10, 2018

Engine, transmission, power steering oil changes I am usually very satisfied with the service here; but this time was different. Although the check in process was very satisfactory I don’t believe th More

by CLSFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We are pleased to know you had a very satisfying experience with our team during your visit! We appreciate you and your business! Thanks again!

October 10, 2018

Good service! Just needed a new headlight and a maintenance check up. Ended up getting a couple other things done all for less than what I was prepared to spend. No More

by 85AMEADOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Oct 10, 2018 -

Joe Machens Nissan responded

Thank you for the positive feedback! We are happy to know you had a good service experience with us! We do appreciate you! Thanks again for your business, come back and see us!

October 09, 2018

Excellent Sevice My car always runs better after each service. Excellent and friendly staff. I bought my car from this dealership in 2016 and have been taking it back More

by dougc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel
Oct 09, 2018 -

Joe Machens Nissan responded

Doug, thank you for the positive feedback! We are happy to know you had an excellent service experience with our team and your vehicle is running better now! We do appreciate you being a loyal customer and for all your business the last couple of years! Thanks again!

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