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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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March 04, 2020

I purchased a 2017 Titan Love the Truck and have chose your dealer as my Dealer.Im very impressed with all the Friendliness and Service Thanks More

by CAROLSCHULLIAN55
Recommend Dealer
Yes
Employees Worked With
Parts Department Awesome , Forrest Roberts
Mar 04, 2020 -

Joe Machens Nissan responded

You are most welcome! And Thank You for the 5 star review for our friendliness and service! We loved seeing this.

March 04, 2020

My questions were answered, Forrest was kind and respectful, and all things were taken care of. Kamari, also checked-in in me! Great experience at Nissan. I also know how to set-up my oil changes. I More

by Terrence
Recommend Dealer
Yes
Employees Worked With
Kamari Allmon, Forrest Roberts
Mar 04, 2020 -

Joe Machens Nissan responded

We sure hope you come back! Any time! Thanks for the kind words for Forest and Kamari, they'll like seeing this. Let us know if you have any questions, we will do our best to help out. See you next time!

March 03, 2020

Really? You want me come up with 25 words?That’s too Really? You want me come up with 25 words? That’s too many. Great service as usual! Thank you for all your help. I appreciate it. More

by BSPILLARS
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Joe Machens Nissan responded

You are most welcome. And Thank You for the chuckle! "Great Service as usual" says it all!

March 03, 2020

great came for oil change state inspection and was out in hour. it was great thanks! plus you washed my car my ford took 2 and half hours for just a oil ch More

by BIGRIDER19
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Mar 04, 2020 -

Joe Machens Nissan responded

We try our best to provide quality service in a timely manner! Glad you were happy with it. Also glad you liked the car wash - its just one of the ways we like to say "Thank You"!

March 03, 2020

Great Service My appointment for an oil change and tire rotation were very smooth. I Also asked to have a small trim piece on the rear bumper replaced. They said no More

by COMOTURNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael De Jesus
Mar 04, 2020 -

Joe Machens Nissan responded

Thanks for the 5 stars for our Service Team - we loved seeing it! We try our best to get the work done as quickly as possible, so we appreciated the "great service" comment. See you next time!

March 01, 2020

I came in at the appointed time. I was told the wait and showed to the customer lounge and they were done on the time they said. Clean customer lounge and friendly and helpful staff. More

by Red11107
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Mar 01, 2020 -

Joe Machens Nissan responded

Thank you for the 5 Star review for our Service Dept, it is really appreciated. Great to hear the service appointment went well. Let us know if you have any questions, we are here to help.

February 27, 2020

I enjoy my services with joe Machens Nissan The customer services is very great Courtney Thornton” Helped me out a lot Thank You again! Very satisfying👌🏾 More

by La’Rell
Recommend Dealer
Yes
Employees Worked With
Josh Elder, Kamari Allmon, Trey Warren, Tom Peters, Randy James, Courtney Thornton, Forrest Roberts, Matt McMahon
Feb 27, 2020 -

Joe Machens Nissan responded

Thank you for the 5 star review for Courtney Thorton and our Service Dept, we really appreciate it. Please let us know if you have any questions regarding the service of your vehicle, we'll be glad to help out. We hope to see you again!

February 26, 2020

The customer service and service department is top notch. They always go above and beyond, and I always leave with a smile on my face. More

by Hanna Janik
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Feb 27, 2020 -

Joe Machens Nissan responded

As long as you always leave with "a smile on your face", then we are smiling, too! Thank you, Hanna, for the "top notch" review for our customer service and Service Dept - we love it! Hope to see you again!

February 26, 2020

Tara is very knowledgeable and helpful. They worked me in as soon as possible and waiting room was open and very nice. I have faith in the repair work they do. More

by LIL.SOCCERHOTTIE13
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Thornton
Feb 27, 2020 -

Joe Machens Nissan responded

Thank you for the nice review for Tara and our Service Dept and the "faith" you have in the quality of repair work they do. It is very much appreciated. We are always glad to help out so if you have any questions, please just let us know. Thank you for your business, we hope to see you again.

February 25, 2020

Quick response and service! Everyone we’ve worked with purchasing TWO vehicles within 1 week (1 used & 1 brand new) has been amazing. My only complaint is I feel we didn’t get close to what our trade-in v More

by wordofmouthcatering
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Trey Warren, Michael De Jesus
Feb 27, 2020 -

Joe Machens Nissan responded

We would like to Thank You for your customer loyalty to the Joe Machens dealership. We do very much appreciate it and hope we can continue being the dealership of your choice. We are going to forward your review to our General Manager so that he is aware of your comments. We would much prefer to have all our customers leave here completely satisfied.

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