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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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May 10, 2020

Easy to make appointments online. Service staff are all very nice, friendly and considerate. I wish the prices were lower but you can get good coupon deals. More

by bnbulen
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
May 11, 2020 -

Joe Machens Nissan responded

Nice review for our Service Department staff! Thank you so much for the taking the time to let us know how we are doing. See you next time.

May 02, 2020

Michael did a great job getting my car scheduled for recall work. He answered my questions & was always pleasant to work with each time I had service work completed. More

by BUCKERT26
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
May 04, 2020 -

Joe Machens Nissan responded

Thanks for the great review of Michael and our Service department!

May 02, 2020

Service was great I showed up 25 minutes early they took me right in you have a great waiting room with anything I could possibly want for my 40 minute stay thank you you guys did a great job More

by JAMESASPENO
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
May 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service department, we appreciate it!

April 30, 2020

The service department they are some of the nicest, polite,helpful people I have met. Every time I get my service done they always welcome me with a big smile. I don't feel like a customer I feel like More

by beboandyari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamari Allmon, Trey Warren, Eric Olsen, Forrest Roberts, Michael De Jesus
May 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our staff! We are so thankful for customers like you!

April 29, 2020

Everyone has always been good to me here. Scott Glasgow is top notch salesman!! If you need assistance with a vehicle purchase he is the man you need to call. More

by Breez1114
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Forrest Roberts
Apr 30, 2020 -

Joe Machens Nissan responded

What a very nice review for Scott Glasgow, our Service Dept and our team. We really appreciate it. And, Thank you for the recommendation for Scott - he will be glad to help out.

April 28, 2020

I had a good time getting my car inspected there! I was quoted $400 for a service, but my buddy up the street will do it for $150. I would buy a car from them, but service is very pricey. More

by Ben Frey
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Apr 30, 2020 -

Joe Machens Nissan responded

Thank you, Ben, for the 5 star rating for our Service Dept. Yes, please do come in back in when you are in the market for another vehicle, we'll do our best to see if we can make it happen for you!

April 24, 2020

Very generous people that are caring & respectful to their customers . Whenever I'm there , I enter & leave with a smile on my face , thats why I'll send any of my friends they're way. More

by roblove4jo2015
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Joe Machens Nissan responded

Thank You, Rob, for the 5 star review and for recommending our Service Department. We very much appreciate your business and hope to see you again,

April 21, 2020

I really appreciate the way you all take care of Business you get people in and out I will be back thanks for making me happy More

by shelleybobo4
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Apr 22, 2020 -

Joe Machens Nissan responded

You are most welcome, Shelley! If you are happy with our Service Dept, then we are happy. Thank you for choosing our dealership, we hope to see you again soon.

April 19, 2020

Great Service Department The service team got me in and was finished with the Pathfinder in less than an hour. They also kept me updated every 15 minutes or so. Will be havi More

by rbeck1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Joe Machens Nissan responded

5 Stars for our Service Department!!! Thank you so much for letting us know how we did. If you have any questions about the service on your Nissan Pathfinder, don't hesitate to give us a call. Thanks again - see you next time!

April 12, 2020

My car was towed in because due to it breaking down. It was repaired, washed, vacuumed, and back to me all before noon! I was concerned due to it being a holiday weekend and due to all the COVID-19 adjustm More

by cbrunston
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Apr 13, 2020 -

Joe Machens Nissan responded

Not that we want to see your car towed in again, but we'd love to have you come see us about any of your future maintenance. Thank you for the 5 star review for our Service Dept. We very much appreciate it.

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