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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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April 21, 2020

I really appreciate the way you all take care of Business you get people in and out I will be back thanks for making me happy More

by shelleybobo4
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Apr 22, 2020 -

Joe Machens Nissan responded

You are most welcome, Shelley! If you are happy with our Service Dept, then we are happy. Thank you for choosing our dealership, we hope to see you again soon.

April 19, 2020

Great Service Department The service team got me in and was finished with the Pathfinder in less than an hour. They also kept me updated every 15 minutes or so. Will be havi More

by rbeck1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Joe Machens Nissan responded

5 Stars for our Service Department!!! Thank you so much for letting us know how we did. If you have any questions about the service on your Nissan Pathfinder, don't hesitate to give us a call. Thanks again - see you next time!

April 12, 2020

My car was towed in because due to it breaking down. It was repaired, washed, vacuumed, and back to me all before noon! I was concerned due to it being a holiday weekend and due to all the COVID-19 adjustm More

by cbrunston
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Apr 13, 2020 -

Joe Machens Nissan responded

Not that we want to see your car towed in again, but we'd love to have you come see us about any of your future maintenance. Thank you for the 5 star review for our Service Dept. We very much appreciate it.

April 11, 2020

Tara in service is awesome. Friendly and helpful. Highly recommend as they get you in and out quickly. The shop is always clean and professional looking. Thank you More

by ASHALL44
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Joe Machens Nissan responded

You are most welcome. And Thank You for the 5 star review for our "awesome" Tara and Service Department. See you next time!

April 10, 2020

The service personnel are always great. Tara knows me on site. She is always helpful never pushy. A joy to work with. Very professional at all times. More

by JGREER61
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Joe Machens Nissan responded

What a nice review for Tara McDade, Thank You! We appreciate you letting us know how we are doing - and the 5 star rating. Thanks so much, we look forward to seeing you again.

April 09, 2020

Had the struts replaced and the front end has been making a popping noise while turning the wheel. Strut mount is bad they will call me when parts come in. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Courtney Thornton
Apr 10, 2020 -

Joe Machens Nissan responded

Thank you for the 5 star review for our Service Dept, Michael. We will give you a call to come on back in as soon as the parts come in. We will see you soon!

April 09, 2020

I had my vehicle for over 10 years. I call and request Tara because she provides fantastic customer services. As a result, purchased another Nissan. Thanks Tara! More

by JMTREADWELL
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Joe Machens Nissan responded

Hard to beat this review for Tara McDade! Pretty amazing. She will love seeing it. Thanks so much for the 5 stars and for letting us know about the "fantastic customer service" provided by Tara. We really appreciate it!

April 07, 2020

Very pleased with the service here. I've dealt with Tara the most, and she is consistently prompt, professional, friendly and helpful. Keeps me updated on any maintenance needs. More

by KLSOUZA
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Joe Machens Nissan responded

We are so glad you enjoy working with Tara!

April 03, 2020

I had a pleasant experience while waiting for my car to be fixed. They offer alot of amenities while you wait and are great a keeping you up to date on what is going on with you car. They are very friendly More

by S. Ball
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Apr 06, 2020 -

Joe Machens Nissan responded

We love seeing 5 star reviews for our Service Dept! Great to hear that our team kept you informed while you waited. The more our customers know, the better it is. Thanks for choosing our dealership, we hope to see you again.

April 02, 2020

Very professional and courteous. I appreciate all the help the service team provided. I would recommend your service to anyone. I look forward to my next visit More

by Michael.poe
Recommend Dealer
Yes
Employees Worked With
Michael was the guy that made it all happen thank you, Michael De Jesus
Apr 03, 2020 -

Joe Machens Nissan responded

Thank you so much for the 5 star review and recommendation for Michael De Jesus and our Service Dept. So glad we were able to help out and get you back on the road. We are here for you if you have any questions - just give us a call. Thanks again, we appreciate your business!

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