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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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June 03, 2020

They are great! Very professional and will tell you exactly what your car needs or will need done. Sometimes oil change can take a long time, but they will wash your car too. More

by LERISNER
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Forrest Roberts, Frank Shaffer
Jun 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Josh, Tara, and the rest of our team!

June 03, 2020

The overall service was fine. We are disappointed in the response to our concern about squeaking brakes which should have been explained when we purchased More

by EJSchumacher02
Recommend Dealer
No
Employees Worked With
Michael De Jesus
Jun 04, 2020 -

Joe Machens Nissan responded

Thank you for the feedback Edward, I'd like to look into this further for you. Could you email me the specifics about the response to your concern about your breaks? My email is sholechek@machens.com

May 30, 2020

Very bad experience. They put wrong part on my car . Then they took a razor blade cut off part of underskirt on car , then put right part on . Told me a price for work . Added 40.00 dollars for the razor bla More

by ARUANCHIT
Recommend Dealer
No
Employees Worked With
Tara McDade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Joe Machens Nissan responded

Hello, I'm sorry your recent experience here wasn't a good one. I'd like to look into this more, if you could email me your information so I can find your account I would really appreciate that. sholechek@machens.com

May 30, 2020

fast and friendly service, I appreciate the relationship I've had with them for over the decades. We appreciate Machens in this community.. Thanks a lot More

by JP4HIM01
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service team! We appreciate you too!

May 28, 2020

Had problem at mazda which Ron in mgt. sent me to Nissan to take care of it. Mike was awesome and Bob did excellent work on my old 86 to get it ready to sell for me. Bob is an excellent mechanic and has alw More

by Jazzyissnazzy31
Recommend Dealer
Yes
Employees Worked With
Bob Fisher (Five stars also), Michael De Jesus
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service department, glad we could help!

May 28, 2020

Except for last week when I did not get any paper work for your findings on what all was wrong with my car, and you not being tied to the credit card that allows auto repair customers to have 6 months int More

by M.WAZIR
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for providing feedback for us. I'll check with your advisor as to why no paperwork was provided. Also, We do offer an option for financing in service.

May 25, 2020

I absolutely love Joe Machens Nissan! The staff is always very friendly, knowledgeable and professional! Not all dealerships are the same. I have a Chevy and took it to a Chevy dealership and they didn’t eve More

by DOLPHINS_1975
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Joe Machens Nissan responded

Thank you for the review of Tara and our dealership! We look forward to seeing you again!

May 21, 2020

Me gusta mucho ir a este local porque la persona que me ayuda siempre es amable, cuando necesito que me arreglen algo inmediatamente se hace More

by EMONTENEGRO
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Machens Nissan responded

Gracias por la gran crítica!

May 21, 2020

This dealership is always friendly, very helpful. The This dealership is always friendly, very helpful. The technicians are thorough and every repair service is explained before the repair is made. The More

by MURRKJ1
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
May 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Forrest and our service team!

May 14, 2020

I have purchased two cars from this dealership and drive all the way from St. Louis to do it. They are worth the effort because they make it so painless and fun. I always feel like I get my moneys worth and More

by DFMCM28
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McMahon
May 18, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our dealership. We are so glad we've have been able to earn your business!

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