Joe Machens Nissan - Service Center

All my car needed was my tires to be balanced and rotated and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear an and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear and I took it to a different dealership in town to find out that Nissan did not properly mount my rear driver's side tire back on. At any moment the entire wheel could have flew off. More

The service was excellent and the work performed was fast and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on yo and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on your wash rack. Can’t be trusted from my first and last visit with them More

2 weeks ago I had my car serviced and requested new tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed ne tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed new tires like I’d asked for 2 weeks ago). So now I’m getting new tires after wasting money on a rotation. Two weeks ago my brakes were also said to be good and apparently they need replaced now too?? More

I couldn't get into my Mitsubishi shop on a Saturday so they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer l they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer lounge was clean and everyone I spoke to was very friendly. More

Tara is the best - she makes scheduling my service appointments easy and always gets me in timely & the shuttle is so convenient in taking me to work & picking me up. DJ does a great job. All I have t appointments easy and always gets me in timely & the shuttle is so convenient in taking me to work & picking me up. DJ does a great job. All I have to do is text him when I need picked up. More

My car was dirty. My steering wheel was greasy. Had to clean everything up myself. I don’t think this is right at all; however, it Is even more disappointing during Covid. clean everything up myself. I don’t think this is right at all; however, it Is even more disappointing during Covid. More

It is always clean and employees are all very courteous and helpful. Was surprised no one was wearing a mask. Appreciated Nelson calling to set up service appointment. and helpful. Was surprised no one was wearing a mask. Appreciated Nelson calling to set up service appointment. More

Great I have been coming to Machens for five years. Satisfied with service and helpfulness of all the staff. I came for oil change. Thank goodness they do I have been coming to Machens for five years. Satisfied with service and helpfulness of all the staff. I came for oil change. Thank goodness they do a multi-point inspection because I was in need of a new battery and transmission fluid. Thanks. Also appreciated Forest setting my clocK! More

Tara was great and always on top of everything. They got everything done in a good amount of time. The courtesy shuttle was very helpful! everything done in a good amount of time. The courtesy shuttle was very helpful! More

Excellent service and waiting area. My truck was not purchased there but they treated it as if it had been. The waiting area had so much complimentary things and was very comfortable. purchased there but they treated it as if it had been. The waiting area had so much complimentary things and was very comfortable. More