Joe Machens Nissan - Service Center

I had to get my moonroof fixed because it wouldn’t slide open. Within 20 minutes they figured out what was wrong. Now it works better than ever and they didn’t charge me the full $125 diagnostic fee. open. Within 20 minutes they figured out what was wrong. Now it works better than ever and they didn’t charge me the full $125 diagnostic fee. I didn’t work with Tara but she’s always so polite to me. More

Very disappointing, disgusting. Requested find cause of repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement. repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement. More

Always great service! Forrest was wonderful and had me in and out in no time. I’m glad I finally have a place I can trust. in and out in no time. I’m glad I finally have a place I can trust. More

All my car needed was my tires to be balanced and rotated and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear an and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear and I took it to a different dealership in town to find out that Nissan did not properly mount my rear driver's side tire back on. At any moment the entire wheel could have flew off. More

The service was excellent and the work performed was fast and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on yo and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on your wash rack. Can’t be trusted from my first and last visit with them More

2 weeks ago I had my car serviced and requested new tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed ne tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed new tires like I’d asked for 2 weeks ago). So now I’m getting new tires after wasting money on a rotation. Two weeks ago my brakes were also said to be good and apparently they need replaced now too?? More

I couldn't get into my Mitsubishi shop on a Saturday so they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer l they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer lounge was clean and everyone I spoke to was very friendly. More

Tara is the best - she makes scheduling my service appointments easy and always gets me in timely & the shuttle is so convenient in taking me to work & picking me up. DJ does a great job. All I have t appointments easy and always gets me in timely & the shuttle is so convenient in taking me to work & picking me up. DJ does a great job. All I have to do is text him when I need picked up. More

My car was dirty. My steering wheel was greasy. Had to clean everything up myself. I don’t think this is right at all; however, it Is even more disappointing during Covid. clean everything up myself. I don’t think this is right at all; however, it Is even more disappointing during Covid. More

It is always clean and employees are all very courteous and helpful. Was surprised no one was wearing a mask. Appreciated Nelson calling to set up service appointment. and helpful. Was surprised no one was wearing a mask. Appreciated Nelson calling to set up service appointment. More