Joe Machens Nissan - Service Center

Super fast service and everyone was very friendly. Highly recommend. I have used Machens for my previous vehicle as well and the service department has always been top notch. Thanks for a great expe Highly recommend. I have used Machens for my previous vehicle as well and the service department has always been top notch. Thanks for a great experience! More

Brought my car in for AC check. Took to another mechanic previous to complete. He couldn't complete the task and cited that The freon is to low to turn the AC compressor on. There is no bypass to turn it on previous to complete. He couldn't complete the task and cited that The freon is to low to turn the AC compressor on. There is no bypass to turn it on to fill the freon. Compressor had been checked and it is working properly. There was no relay to the fuse to bypass turning on the compressor . They did the check and refill said it was full with a 1lb and then ran the diagnostics. Seems backwards! Run the diagnostics 1st to see what it is. Then they said it was the compressor and wanted to charge $1070 for it. I was told the check and refill was $149 and diagnostics was $69. I was charge $203.59. That doesn't add up even if they really did both. Instead I have a receipt that just says labor $171, parts $15, Haz waste disposal $1.50, shop supplies $13.68. Doesn't add up! I feel like because he saw a woman they tried to take advantage of me and a lack of knowledge. Turns out that my compressor is working based on a diagnostic check from another shop. More

Greeted promptly when arrived. Called with estimate of cost for parts and labor before proceeding. Very professional. Service request matched service provided. Would use again. cost for parts and labor before proceeding. Very professional. Service request matched service provided. Would use again. More

The only reason for 4 stars is I was told 44.95 + tax for an oil change and was charged 50.20 + tax. Everything else was great. for an oil change and was charged 50.20 + tax. Everything else was great. More

fixed issue, quite a long wait express service took a little over an hour, but they fixed the issue. good thing I am under warranty. maybe next time length of wait will be better express service took a little over an hour, but they fixed the issue. good thing I am under warranty. maybe next time length of wait will be better More

I came in to have new tires put on & balanced. Thank you Josh Elder & Forest Roberts for an awesome experience & starting my day off with a smile...😊!! Josh Elder & Forest Roberts for an awesome experience & starting my day off with a smile...😊!! More

Was a very nice experience they got my car in in a very short time period and got my car done in a timely manner great friendly staff short time period and got my car done in a timely manner great friendly staff More

The wait time was a little longer than I expected for an oil change and considering I made an appointment but the internet was down so maybe that was why. My car was washed but it was not vacuumed very well oil change and considering I made an appointment but the internet was down so maybe that was why. My car was washed but it was not vacuumed very well. More

Took my car in to get brakes serviced and a brake light fixed, left the dealership and my brakes were still having issues and my brake light was still out. fixed, left the dealership and my brakes were still having issues and my brake light was still out. More

Tara was good to work with, explained everything, made sure my issue was explored and resolved....and my truck was done quickly. I would recommend working with Tara again and I’ll be back. Thank you! sure my issue was explored and resolved....and my truck was done quickly. I would recommend working with Tara again and I’ll be back. Thank you! More