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Joe Machens Nissan - Service Center

Columbia, MO

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383 Reviews

383 Reviews of Joe Machens Nissan - Service Center

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August 26, 2020

The service was generally wonderful. There seemed to be a slight miscommunication between advisor and technician with regard to the mechanical issue. It was resolved quickly. I was well taken care of, but fe More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 27, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of Forrest and our service team!

August 26, 2020

Excellent deal on tires & great service! Much more included with new tire purchase compared to local tire shops. Pleased with my new tires and choosing Joe Machens Nissan. More

by Selasenohp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 27, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of our service team!

August 20, 2020

Good service, does take a long time and seemed slightly expensive. The staff is very friendly and went out of their way to accommodate me. More

by JOHNNIEBOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Aug 24, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of our team!

August 11, 2020

They have a friendly atmosphere. I had some scheduling issues with their shuttle service but they helped fix it. Will continue to use them their services to keep my car running smoothly. More

by marcwvitaldesign
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and the review!

August 09, 2020

Pleasant people, get waited on quickly. Always ask if I need anything to drink, nd tells me where the restrooms r nd shows me to a comfortable place to wait. More

by cholman14@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 10, 2020 -

Joe Machens Nissan responded

Thank you for the 5 star review!

August 08, 2020

Too expensive, took way to long to complete the repairs. I have very little confidence in your service department. I will not be returning for any further repairs only returning for the free oil changes and More

by MEECROB44
Recommend Dealer
No
Employees Worked With
Kevin Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Aug 10, 2020 -

Joe Machens Nissan responded

I want to apologize for your experience here and would like to look into this further for you. Could you email me with your name and contact information please? sholechek@machens.com

August 08, 2020

Great service! Tara was fantastic. Just a reminder to return headlight settings back to where they were, in auto position. Nearly got a ticket because of it. More

by frydad73
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara and our team!

August 07, 2020

Tera is the best service rep you have. She knows her customers and how they care for their car. She explains throughly if you need work completed. She is the best! More

by JGREER61
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara!

August 06, 2020

People at this dealership are extremely professional, helpful, fast, and kind. I received a best consumer service here. Waiting time is short and the waiting room is relaxing. More

by lida aflatoony
Recommend Dealer
Yes
Employees Worked With
Cristian Sellars, Forrest Roberts
Aug 10, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our team!

July 28, 2020

Quick and responsive. Vehicle was repaired under warranty and was completed in a timely manner. All employees were courteous and answered questions without hesitation. Thanks. More

by Kekilme
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara and our Sales Team!

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