Joe Machens Nissan - Service Center

my transmission went out very suddenly. As I am on the road for my job it was important that I was able to get the problem fixed quickly. Tara and the service team was able to get my car in without a form road for my job it was important that I was able to get the problem fixed quickly. Tara and the service team was able to get my car in without a formal appointment and fixed within 36 hours. their shuttle service is also a big help with my children doing at home virtual learning. I am very pleased with the work that was done, the service I was given, and the price for it. Thank you! More

I asked when they rotated the tires to crisscross them I stood in the waiting room and watch the guy move the front tires to the back same side. I also noticed the technician that drove my car up was not we stood in the waiting room and watch the guy move the front tires to the back same side. I also noticed the technician that drove my car up was not wearing a mask nor was he wearing gloves nor did he wipe down my car. A few simple things that paying attention to detail and being able to read should’ve been easy More

Tara is awesome! Tats always is pleasant and so helpful. Never waste time and get the work and needs addressed with complete understanding. Thanks Tara Never waste time and get the work and needs addressed with complete understanding. Thanks Tara More

Ordered key fob for Infiniti G37x in December expecting January delivery. Never arrived, never notified, nothing. Ordered again in July and it arrived promptly, install went well, satisfied. January delivery. Never arrived, never notified, nothing. Ordered again in July and it arrived promptly, install went well, satisfied. More

I always take my car to the dealership for any mechanical attention and always get good customer service. It very clean place and keep-it-up the good customer service. attention and always get good customer service. It very clean place and keep-it-up the good customer service. More

Kevin and Tara were great, did a great job, I was happy with the last service even the the visit before it the service rep forgot to schedule my future repair appt and to order the needed part and I had t with the last service even the the visit before it the service rep forgot to schedule my future repair appt and to order the needed part and I had to make schedule another repair appt More

My experience is always great with Tara there! I don’t stress about getting my car serviced. She makes it painless! You know she rocks! stress about getting my car serviced. She makes it painless! You know she rocks! More

Joe Machens Nissan has always given us the best always and we appreciate their service. All service people and others have rendered us the best. Thank you all. and we appreciate their service. All service people and others have rendered us the best. Thank you all. More

I was pleased with my service. Staff was very friendly and courteous. I was also given a free car wash card. Nice! I look forward to my next service visit and courteous. I was also given a free car wash card. Nice! I look forward to my next service visit More

Had to bring my car back because my AC wasn’t fixed like I asked. Then when I picked up my car the second time I realized the issue wasn’t totally resolved. I got no apology for the inconvenience of having I asked. Then when I picked up my car the second time I realized the issue wasn’t totally resolved. I got no apology for the inconvenience of having to bring my car back, and the staff was short with me. Very upset that I will have to bring my car in A THIRD TIME to fix the AC, which should have been done when I first asked. More