383 Reviews of Joe Machens Nissan - Service Center
Very Professional service from everyone.They go the Very Professional service from everyone. They go the extra mile as well as above and beyond. Excellent!! Not just a number to them. Treat you like yo Very Professional service from everyone. They go the extra mile as well as above and beyond. Excellent!! Not just a number to them. Treat you like you matter. More
Got car repaired at less cost than originally priced. And got it done in less time than originally thought and friendly reps. VERY GOOD JON got it done in less time than originally thought and friendly reps. VERY GOOD JON More
Excellent service. Forest really took care of my needs and was understanding and helpful. When my truck was going to take longer than expected he made sure that I was taken care of. and was understanding and helpful. When my truck was going to take longer than expected he made sure that I was taken care of. More
The service was done per the estimate and was completed within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. More
Good friendly service. I was a little disappointed in Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend servi Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend service department for service. More
I think they did an awesome job during my visit.. especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a cust especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a customer for so long and this is why I continue to use Machens and don’t go anywhere else.. I have never met a rude person and always get greeted with a smile! More
Tara was amazing as always! And everyone in the service department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done e department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done everything to make up for it. I will purchase my next vehicle through nissan. More
When my part arrived early, my service advisor called to see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I rece see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I received in the mail to my repair to save me some money. Only took off a star because I feel like it was still too expensive. But fantastic customer service, which is worth a lot! Thank you! More
When repairing my car, they found a defective part, they gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. More
Great service as always. Tara is amazing. She does a great job letting me know what is going on with my car. The work is always done on time. great job letting me know what is going on with my car. The work is always done on time. More