Joe Machens Nissan

Solomon is a gentleman who is easy to bond with in sales. For example when I drove to a dealership in KC to test drive a new car and trade in my truck. The person in charge of valuing trade-ins practically For example when I drove to a dealership in KC to test drive a new car and trade in my truck. The person in charge of valuing trade-ins practically slapped me in the face about a defect about the engine knocking. Well it was news to me about a defect of my truck engine. My point is this, he could have been easy on me and said Mr. Quinlan can you hear the knocking? That is a $1,500 dollar problem for us to correct. I did not have this problem when we purchased a new Nissan from Solomon with the trade-in. So later in time, we are searching for a used car and we locate Solomon because of our previous experience with Solomon and purchase our son a newer used car from Machens Nissan. More

I found the dealership to be very great to work with and they answered all of my questions. I absolutely love my new cross cabriolet/nissan and enjoy driving it. I highly recommend this dealership to ever they answered all of my questions. I absolutely love my new cross cabriolet/nissan and enjoy driving it. I highly recommend this dealership to everyone. Thanks for all the assistance. More

My boyfriend recommended Bill Sheets to me from Machens Nissan because he had just worked with him to get a new car for himself. Bill did a great job getting me what I wanted with the Juke. Machens also m Nissan because he had just worked with him to get a new car for himself. Bill did a great job getting me what I wanted with the Juke. Machens also met my crazy demands and beat the competition! I'm so glad I did my business with them and would highly recommend them...and Bill Sheets! More

Bill Sheets was the actual sales associate my husband dealt with, but since then my husband had to go out of town for work and I've dealt with Bill on a number of questions I've had and additional access dealt with, but since then my husband had to go out of town for work and I've dealt with Bill on a number of questions I've had and additional accessories added to the vehicle, and Bill has gone above and beyond. In addition, on ocassion when I've had questions and could not reach Bill Sheets, Scott Glasgow has stepped in to answer my questions with much professionalism. Even though he was not the salesman, he had no problem checking on accessories or giving me suggestions. About a year ago I had a very bad experience with this dealership and did not want to go back, but I am glad my husband decided to come back because Joe Machens Nissan has an class act dealership and an outstanding team of salesmen. More

I have owned my new Rogue for several months now and only recently had my first encounter with winter driving that required the AWD. I happened to be on the road at that time and before I ventured out onto t recently had my first encounter with winter driving that required the AWD. I happened to be on the road at that time and before I ventured out onto the highway for my trip home I called my salesperson (Scott Jennings) to verify how the AWD actually switched from FWD since there was a switch available to lock the AWD. Scott was right on top of it. He did all the leg work for me by talking with the service manager and got back to me in minutes with the information that I needed to ease my mind and know that I was operating my Rogue correctly and safely. Scott has changed my perception of what a 'car salesperson' is. He totally breaks the stereotype mold. He was very helpful and proves that there are people out there that treat you well after the sale has closed. Thanks Scott. More

Scott Jennings and Eric Highley provided excellent customer service. They demonstrated friendliness and excellent knowledge of the vehicles. The tour of the service department was outstanding and my customer service. They demonstrated friendliness and excellent knowledge of the vehicles. The tour of the service department was outstanding and my past experience with the good quality of work performed here will continue. My overall experience has been fantastic and I would highly recommend Scott and Eric to those who are considering a Nissan vehicle. The price must have been good because we bought two! More

My first vehicle I have bought sight unseen from a dealer off the internet. Great experience. We live 90 minutes away and have did all the research off the net. My wife drove one in the spring, so we knew wh off the internet. Great experience. We live 90 minutes away and have did all the research off the net. My wife drove one in the spring, so we knew what we were going to get when the baby got here. Vehicle is great, sales dept was great and finally, the finance manager was very good. He showed us different options, but didn't force feed anything to us. I am in sales, so I really appreciated that. Looks to be a vehicle we will have for several years to come. I also think enough of Nissan and the Murano, to put my wife and new baby girl in it. Happy New Year and keep up the good work! More

I highly recommend Eric Highley. We like and trust him very much. Joe Machens has been very professional and treated us like family and made us feel comfortable. We have bought both new and used vehicles very much. Joe Machens has been very professional and treated us like family and made us feel comfortable. We have bought both new and used vehicles this year and both times were a good exprience. More

This was my first time buying a car from a large dealerhsip, which made me nervous. Brandon Crites was a fantastic salesman. His customer service skills were beyond what I have experienced in the p dealerhsip, which made me nervous. Brandon Crites was a fantastic salesman. His customer service skills were beyond what I have experienced in the past with vehicle sales. Brandon helped me find exactly what I was looking for and did everything he could to make my experience with Joe Machens easy and comfortable. He has followed up with me about the vehicle since I purchased it. As long as Brandon is selling cars, I will be purchasing all my vehicles from him. I highly recommend asking for Brandon if you are looking for a vehicle. More

Brandon Crites made buying a car a great experience. He seems more like a buyers advocate than a salesman. He went way out of his way to make sure my car was perfect when I drove it off of the lot. Brandon seems more like a buyers advocate than a salesman. He went way out of his way to make sure my car was perfect when I drove it off of the lot. Brandon has maintained a great relationship with me after my purchase. More