Joe Machens Nissan

This was probably my best car buying experience to date. Travis treated us with total professionalism and--MOST IMPORTANTLY--didn't waste our time. No muss, no fuss! He found us the exact color we were seek Travis treated us with total professionalism and--MOST IMPORTANTLY--didn't waste our time. No muss, no fuss! He found us the exact color we were seeking, with all the options we wanted. We didn't have to lift a finger and the car was delivered right to our door! There was no high pressure sales tactics used. Travis was knowledgeable, straightforward and answered all of our questions. Every member of the staff we came into contact with was friendly and helpful. We would definitely buy a car from here again. More

Travis and Michael worked together to help me get into a vehicle that fit my needs and in my price range and with payments I could afford. I would definitly reccomend these employees and this dealership!!! vehicle that fit my needs and in my price range and with payments I could afford. I would definitly reccomend these employees and this dealership!!! Also the fact that Travis was on leave and still helped me....that show a great salesman and dedication to the job and his customers!! More

I cannot begin to explain the terrible experiences I have had with this dealership over the last 4 years. It all started when my 2004 maxima began to have transmission troubles back when I was a student at had with this dealership over the last 4 years. It all started when my 2004 maxima began to have transmission troubles back when I was a student at the university. I told them I had a bad transmission and they jerked me around saying maybe it was one thing, maybe it was another, and about 4 repairs and over a thousand dollars later, the problem of the bad transmission remained. Besides wasting my time and money, I had to pay $4000 for a new transmission that I just learned today was a used part and came with a terrible one year warranty. Because i was jerked around for so long and drove on a bad transmission, I then had to pay for new motor mounts because the engine had been moving too much while it was slipping. My transmission, not two years old and maintenanced regularly is now slipping ONCE AGAIN and they are NO HELP AT ALL. I now live in St. Louis, and not only will one nissan dealership work with another, they do not even have the records from one to the other so now my only option is to drive back to Columbia. I asked what they could do and Casey's response is "we need to take a look to see if its something else"--- sounds familiar...I am being jerked around all over again. I have now spent more in repairs for this car then I paid for it. They are a dealership set to rip you off and do not back up anything they do and will never work with you to handle a problem. Even at this point they are still just trying to get me to come back and pay more, but cannot answer the question, "If my transmission is bad, what can we do about it?" they beat around the bush and all they want is my business. 0 STAR RATING AND TERRIBLE CUSTOMER SERVICE AND WORK! I noticed that They have a 5 star rating on here and I have had many friends that dislike this dealership as well, so this must be corrected. I have a feeling this post will never make it on this site, but I will post this review on more websites. STAY AWAY!!! More

Our experience, as we discussed as a family, was the best car buying experience we have ever had in 15 years of marriage! We were only intested in one specific vehicle, and Jonathan did an excellent job sta car buying experience we have ever had in 15 years of marriage! We were only intested in one specific vehicle, and Jonathan did an excellent job staying focused on getting us into that vehicle, as opposed to trying to change our mind, or convince us to look at other vehicles, which we have experienced in the past. We have six children, and they were all with us! The dealership was the most kid friendly we have ever been in! The offered my kids free ice cream, and they had a lounge to watch tv. There were many sales persons, and other staff in the building who were all friendly to our children, and not once did anyone act annoyed by them or otherwise. The dealership was clean, and well presented. Each person working there we encountered was friendly and accomodating. Normally I HATE buying a car, and always leave with a headache, but this was not the case. Jonathan made sure our gas tank was filled up before we left, and made sure we knew how to work everything and even called the next day to make sure we had no questions, and that we were happy with our purchase. We both agreed when we are ready to purchase another vehicle we will be back at Joe Machens because of the tremendous experience we had, and will gladly recommend Jonathan and Joe Machens to friends and family! Thanks again-The Knehans Family More

This was the easiest car purchased we have ever made. We worked with Josh and he was quick to reply and answer any questions we had. They delivered the vehicle to us due to my trade in not being able to dr worked with Josh and he was quick to reply and answer any questions we had. They delivered the vehicle to us due to my trade in not being able to drive the 100 miles. Josh was very pleasant and helped with everything we had to ask. I highly recommend them and will do business with them again. A+ More

We didn't expect to purchase a vehicle. We had gone in only to look at a particular color of a vehicle, since we had been looking on-line for cars. When talking with our salesman, who was very helpful in only to look at a particular color of a vehicle, since we had been looking on-line for cars. When talking with our salesman, who was very helpful and very friendly, we ended up finding the exact car we were actually wanting (instead of setteling for something else), and got an excellent deal on it! We ended up with more than we thought we would be able to afford. Everyone was curteous and worked hard to get us into the car of our dreams. More

Working with Jonathan has been a great pleasure. The sales process was nice, and even after the sale when there was a maintenance issue, Jonathan made sure that the issue was taken care of swiftly and w sales process was nice, and even after the sale when there was a maintenance issue, Jonathan made sure that the issue was taken care of swiftly and without hassle. I was very impressed with the way Jonathan conducted business with me. More

We purchased a 2006 Nissan Pathfinder TODAY from SCOTT G. This was our second purchase From Joe Machens. We Will RECOMEND to anyone wanting a vehicle to GO TO JOE MACHENS! Our experience was GREAT both times This was our second purchase From Joe Machens. We Will RECOMEND to anyone wanting a vehicle to GO TO JOE MACHENS! Our experience was GREAT both times and SCOTT has gone above and beyond his job. THANK YOU JOE MACHENS!!!!!!! More

I came to Joe Machens Nissan after dealing with John Milletics. He was a great help in working with my needs and budget. John stayed after close which showed me the little extra that you want in dealing Milletics. He was a great help in working with my needs and budget. John stayed after close which showed me the little extra that you want in dealing with a dealership. John took the time with us and made the whole process very smooth and easy. John meet our needs in what we were looking and the price we were looking for. After working with another dealership that refused to work with and haggled over a small amount difference, John made me feel at ease in this buy! I would recommend working with John and Joe Machens for anyone. In the future I will recommend and look at my future vehicle buys with Joe Machens. The little extra customer service you receive with them made the drive worth it. More

Travis has sold me my last 3 vehicles. He makes the experience less stressful and is always willing to go up and beyond to find you the exact car your looking for. I've always had a great experience wo experience less stressful and is always willing to go up and beyond to find you the exact car your looking for. I've always had a great experience working with him and would recommend him to anyone. More