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Joe Machens Hyundai

Columbia, MO

3.8
620 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 620 reviews

July 18, 2018

Personal service I like coming to Machens Hyundai service as they are so personable. I really like working with Andrew because I feel he is honest and truthful with More

by judjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Joe Machens Hyundai responded

Thank you so much for the kind words and positive feedback! We are very glad to hear you had a great experience with Andrew during your service visit! We appreciate you and your business!

July 18, 2018

Service center is excellent The service center is excellent Andrew Mueller was my advisor and was courteous and kept me informed. The vehicle has had several problems and Mueller More

by EXTRONIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are happy to hear you had an excellent visit with Andrew! We appreciate you and your business!

July 14, 2018

Very helpful service representative knowledgeable and inform I was unaware of the problems with my car but the service representative offered me the option of applying for a credit card. My wife and I were very More

by LENNELL.WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez
Jul 16, 2018 -

Joe Machens Hyundai responded

We are happy to know you had a great service experience with our team! Thank you for sharing your positive feedback! We appreciate you!

July 14, 2018

Oil change Was in and out within an hour. Had the oil changed and tires rotated. They were very busy so was pleased with the short wait time. More

by cjtaylor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Joe Machens Hyundai responded

CJ, thank you so much for sharing your positive feedback! We are happy to hear you had a great service visit with us! We appreciate you!

July 12, 2018

Tank recall Service took less time than anticipated. Nice waiting room. Seevice people very nice. Will continue to bring my vehicle back. Explained other items on More

by YO.SANCHEZ52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names if service worker
Jul 12, 2018 -

Joe Machens Hyundai responded

We are happy to know you had a great service experience with our team! Thank you for the positive feedback! We appreciate you and your business!

July 12, 2018

Very good service...as usual! My service experience addressed all of my concerns AND recommended appropriate services which were also timely. Several services that were recommended More

by desertpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover, Chris Sanchez
Jul 13, 2018 -

Joe Machens Hyundai responded

Thank you so much for sharing your positive feedback with us! We love hearing you had a very good service experience and that we were able to address all your concerns! We appreciate you and your business!

July 10, 2018

Smooth experience No problems with repair. Repair write up was thorough, and car was even cleaned. The repair fixed the air conditioner problem, and I am pleased overal More

by pingeltontim
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are glad to hear you are pleased with the overall service you received while getting your vehicle repaired. We appreciate you and your business!

July 06, 2018

Excellent Service The service was fast and the staff was very friendly. Andrew is great and answers any of my questions . I feel comfortable taking my vehicle there! More

by jshko1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Joe Machens Hyundai responded

We are happy to hear you had an excellent service experience and that Andrew was able to answer your questions! Thank you for the positive feedback! We appreciate you!

July 04, 2018

Great people The dealers at Joe Machens were very helpful in helping pick out a car. They assess my needs and how much I was willing to spend in order to find the More

by Nykhala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Coburn, Rob Meldrum, EJ Laux
Jul 05, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with our team! Enjoy your purchase! We appreciate you and your business!

July 01, 2018

2017 Tucson New Motor Andre Moeller, Service Advisor, did a great job taking care of my car for the past month and 2 weeks. He kept me informed on my car's process. Helped More

by PAMALBERT70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Joe Machens Hyundai responded

Pamela, thank you so much for the positive feedback! We love to know you had a great service experience with our team! We appreciate the kind words and your business! Thanks again!

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