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Joe Machens Hyundai

Columbia, MO

3.8
620 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 620 reviews

September 13, 2018

Shopped online and finished quicker at store We found an exceptionally low mileage Tucson (16,000 in 7 years) on the website and then worked with Edward at the dealership. Machens worked hard to More

by jeffreytreese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Broaddus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Joe Machens Hyundai responded

Jeffery, we are very happy to hear you had a great car-buying experience with us! We do appreciate you being a loyal customer and hope you enjoy your newest purchase! Thanks again for your business!

September 13, 2018

Andrew was very helpful Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! More

by Trainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are glad to know Andrew and Justin were able to help service your vehicle! We do appreciate you and your business! Come back and see us!

September 10, 2018

Service It was a great service and they did a great job with the car and I am very impressed with the service and price I will recommend this place to anyone More

by MNLMRTNZ921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great service experience with our team! We do appreciate you and your business! Thanks again!

September 09, 2018

On time and in budget. The only reason this isn't 5 stars is that in August another service tech and advisor informed me that I was going to have some massive pieces of unde More

by Jkasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you so much for sharing your honest positive feedback with us! We are happy to know you had a great overall experience with our service from Andrew and the team! We do appreciate you and your business!

September 08, 2018

Caring and efficient Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ev More

by PAZAPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schoonover
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you so much for sharing your positive feedback with us! We love hearing you feel like family and have had great service experiences here! We do appreciate you! Thanks again for your business!

September 08, 2018

Problem solved Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new ca More

by G.BITSICAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Broaddus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben is 5 stars
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! Thanks again for your business!

September 07, 2018

Routine maintenance Quick friendly service. Andrew in the service is nice and knowledgeable. I always enjoy his politeness and thoroughness. Also pleased with the free ca More

by B13BATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Joe Machens Hyundai responded

We are glad to know you had a quick and overall friendly service with Andrew and our team! We do appreciate you and your business! Thank you for the positive feedback!

September 06, 2018

Needed new battery Awesome!!! The employees at Joe Machens Hyundai are friendly, efficient, and willing to go the second mile for me when needed. I love Joe Machens Hy More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Joe Machens Hyundai responded

Joy, thank you so much for the positive feedback! We are happy to hear you had an awesome service experience with us! We do appreciate you and your business!

September 04, 2018

Great Experience, but Long Experience This dealership was great. We worked with Will who was awesome and got us just what we needed. However, the financial manager was new and it showed. H More

by Saysaycat18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Sep 05, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are happy to know you had an overall great car-buying experience with Will and our team! We do appreciate you and your business! Enjoy your new purchase! Thanks again!

September 01, 2018

Trustworthy and a Value as Always! Between myself, my wife, and our two oldest teenage daughters we have four vehicles to keep road worthy. Andrew has been spectacular with his communi More

by MARKG573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Joe Machens Hyundai responded

Mark, thank you for sharing your great feedback with us! We do appreciate you and your business! We are very pleased to know you had a great overall service with us during your visit! Thanks again!