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Joe Machens Hyundai
Columbia, MO
623 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 623 reviews
June 08, 2018
No service after sale I already left a review, but someone on Machens end erased it. So I'll just leave one on yelp and Facebook. But service after sale bad. Still waiting I already left a review, but someone on Machens end erased it. So I'll just leave one on yelp and Facebook. But service after sale bad. Still waiting on keys and tirle. This will be third try for keys. Won't be a fourth! !! More
by KBAFARMS
Employees Worked With
Dalton Matney
June 07, 2018
First service following car purchase. Service completed as discussed. Chris and Justin answered all questions. The garage and wait area were clean and comfortable. The length of serv Service completed as discussed. Chris and Justin answered all questions. The garage and wait area were clean and comfortable. The length of service was appropriate. First service was no charge. More
by CKCARRINGTON
Verified CustomerEmployees Worked With
Justin Kertz, Chris Sanchez
June 07, 2018
Oil change Love that I can send my teen to get the oil changed in my car and not have them try to sell her a bunch of services that aren't needed! Andrew always Love that I can send my teen to get the oil changed in my car and not have them try to sell her a bunch of services that aren't needed! Andrew always takes great care of us and we love the honest, quick and friendly service! More
by mayta28
Employees Worked With
June 06, 2018
Recall and general service Friendly, courteous service. Speedy and full explanation of service and recommended future service. Very satisfied with all employees. Very happy with Friendly, courteous service. Speedy and full explanation of service and recommended future service. Very satisfied with all employees. Very happy with overall service Thank you. More
by BERNIEDEN38
June 05, 2018
Service Just to get a fob reprogrammed and recalls completed. Very happy with the service and promptness of getting it done. Sincerely Leslie Robinson PS they Just to get a fob reprogrammed and recalls completed. Very happy with the service and promptness of getting it done. Sincerely Leslie Robinson PS they were very considerate of my time. More
by THE_ROBINSON
Employees Worked With
Jeff McLaughlin, Justin Kertz
June 04, 2018
My Genesis Coupe's Second Home It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I am always made to feel special. The shop listens to my concerns and my ideas as well. I have never been treated as a person who did not know their vehicle. It doesn't matter if my problem is much needed service or simply a rattle that I cannot stand any longer, it is given the same priority and attention. In other words, there is no service too small to have their top attention. My Genesis Coupe (the NinjaShark) loves to visit Machens Hyundai, it feels safe and knows it is in good hands. Chris worked hard to make sure my deal on new tires was fantastic! More
by mazza0
Employees Worked With
Dan Schoonover, Chris Sanchez
June 01, 2018
Always amazing! They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go anywhere else. Always recommend to family and friends. More
by rlowery76
Employees Worked With
Chris Sanchez
June 01, 2018
Good on all counts Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle servi Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle service. More
by Galmewhatu
Employees Worked With
Tyler Schrimpf
June 01, 2018
Average experience. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. More
by DEBLAUW2
May 31, 2018
Pleasant and friendly dealer service staff I enjoyed a donut and coffee and used the shuttle service to get to an appointment. Friendly driver for shuttle. Andrew in service went beyond my expe I enjoyed a donut and coffee and used the shuttle service to get to an appointment. Friendly driver for shuttle. Andrew in service went beyond my expectations in making my experience a positive one. See you again for next oil change More
by jeffreytreese
