Joe Machens Ford

Bruce Mulnix was helpful and courteous. He made a weird situation seem routine. Very satisfied with the dealer and the salesman. Look forward to using Bruce Mulnix and Joe Machens dealership in the future. situation seem routine. Very satisfied with the dealer and the salesman. Look forward to using Bruce Mulnix and Joe Machens dealership in the future. More

Last year we purchased a 2012 Ford Fusion, after having our first child we realized how much easier it would be to have a mid size SUV. We contacted Rynda Nichols about what we wanted and she went right to our first child we realized how much easier it would be to have a mid size SUV. We contacted Rynda Nichols about what we wanted and she went right to work. After a few short days of test drives and showings, a 2011 Ford Edge popped up. We thank Rynda for all her hard work and dedication to truly providing outstanding customer service, she made the transfer a breeze! Thanks Rynda! More

This was a great experience for me as I bought my first car. I would recommend them to anyone and everyone around, a truly great dealership. car. I would recommend them to anyone and everyone around, a truly great dealership. More

Excellent experience, with great service. Lance goes over and above any other dealer when it comes to service. He makes the entire process completely painless! over and above any other dealer when it comes to service. He makes the entire process completely painless! More

This dealership was up-front on everything from price, truthful description and the shipping of said vehicle. The rep, Rynda Nichols, was always prompt answering my Emails and was a pleasant young lady. truthful description and the shipping of said vehicle. The rep, Rynda Nichols, was always prompt answering my Emails and was a pleasant young lady. She represented the dealership in an excellent manner. More

We checked at several dealerships looking for just the truck we wanted for our growing children. We found the best price and service at Machens Ford. Nate Hart did an outstanding job answering questions a truck we wanted for our growing children. We found the best price and service at Machens Ford. Nate Hart did an outstanding job answering questions and helping us find the truck and truck deal for us. More

The atmosphere was fantastic - we were allowed to look around a little before talking to a salesman, so we didn't have someone in our face the minute we drove in. It was nice not to feel pressured and it around a little before talking to a salesman, so we didn't have someone in our face the minute we drove in. It was nice not to feel pressured and it gave us a chance to get an idea of what we wanted before we started speaking with a salesman. Our salesman, Bill, really did a wonderful job working with us, letting us look at every Truck that met our "list" and went above and beyond to help us. The sales managers Joe and Andy were helpful, honest and showed us numbers from the start so we knew each step of the way where we were at. Todd in Finance earned his money for sure and he worked us the best deal with Ford that was possible, looking at it 15 different ways. He put up with endless questions and made it a successful visit to the dealership. Made me realize why my parents always swore by Machens, their sales team and their service department. Top notch Customer Service. More

I recently purchased a 2012 Focus from Joe Machens, this my third vehicle from this dealer, I've never had a negative experience or felt like i was being sold something with these guys. Troy Atkisson assite my third vehicle from this dealer, I've never had a negative experience or felt like i was being sold something with these guys. Troy Atkisson assited me in finding what exactly what I wanted, he was very attentive and made sure everything went smoothly - he's a great fit with the Machens team I'm used to dealing with! Sincerely - Robert H. More

We were pleased with the excellent way we were treated by our Sales Representative ( Bruce Mulnix ). He made sure we were aware of all the features for our new Ford Escape and understood the operation of th our Sales Representative ( Bruce Mulnix ). He made sure we were aware of all the features for our new Ford Escape and understood the operation of the vehicle & it's features. We were extremely happy with the whole process of buying this new vehicle and the Joe Machen Personnel. We were treated with respect and all the sales staff (including the finance man , Grant Stephens) made sure that they covered all our questions. They all said if we had any questions later on, to stop in or call them with the questions! We would definitely recommend the Joe Machen Dealership to all of our family and friends wanting to purchase a vehicle!! More

Brad did a fantastic job! I greatly appreciate his ability to communicate with my teenager and educate her on the vehicle. Thank you for making our used car buying experience a good one. Most of all, ability to communicate with my teenager and educate her on the vehicle. Thank you for making our used car buying experience a good one. Most of all, thank you for putting up with my husband. More