Joe Machens Ford

Recent vacation to Montana resulted in cracked drivers side door glass on our 2020 Lincoln Navigator. Also resulted in the need for “The Works”. Glass was ordered and received quickly. Body Shop and Qui side door glass on our 2020 Lincoln Navigator. Also resulted in the need for “The Works”. Glass was ordered and received quickly. Body Shop and Quick Lane coordinated the work and both jobs were completed flawlessly!! Was given a brand new Lincoln Navigator just like ours as a loaner and our Navigator was as good as new when we picked it up!! GREAT SERVICE!!! More

Great customer service! Duron Singleton has sold us our last three vehicles. We have had the best experience each time. He is professional and easy to work with. last three vehicles. We have had the best experience each time. He is professional and easy to work with. More

Great customer service was give and great work done as well. well. More

Cameron Neal was our sales person and he was friendly, efficient and informative for those of us new to the technology. Finance person, Bobby, explained all the paper work and was able to get us a grea efficient and informative for those of us new to the technology. Finance person, Bobby, explained all the paper work and was able to get us a great rate. Dealership was clean and cold water provided. Everyone was friendly. We drove 2 1/2 hours and would do it again to use this dealership. More

Brandon at the service desk is awesome, I called because I had gotten a recall notice, he arranged to have my vehicle picked up and fixed the same day. Thanks Brandon! Marsha Pugh I had gotten a recall notice, he arranged to have my vehicle picked up and fixed the same day. Thanks Brandon! Marsha Pugh More

Brian Hardaway is the man! Will go to him every single time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying ex time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying experience one I will not forget! There’s always that feeling of great stress when buying a car and Brian and our finance guy Bobby made the whole thing awesome! Will send all my people to Brian and Joe Machens! More

Responsible and Friendly Customer Service, initially there was a slight problem , but next morning it was fixed, I was offered a ride to work and the vehicle was delivered in the afternoon, I hope they there was a slight problem , but next morning it was fixed, I was offered a ride to work and the vehicle was delivered in the afternoon, I hope they keep these employees. Overall, positive service. More

We have worked with Ryan for 20 years. He has the knowledge and experience and wants to earn our business with each transaction which has been great. knowledge and experience and wants to earn our business with each transaction which has been great. More

Bubba, John Savio and Gene Buck made the purchase of our Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service dep Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service department! Thank You for the no hassle buying! More

Jason Lane was great. Low pressure and helped us find the right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value exceeded expectations. The Finance Manager [Mark Hodges] also respected our time and was very professional as well. I would not hesitate to work with Jason Lane, Mark Hodges, and Machens Ford again in the future. More