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Joe Machens Ford
Columbia, MO
1,115 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
April 15, 2021
We have worked with Ryan for 20 years. He has the knowledge and experience and wants to earn our business with each transaction which has been great. knowledge and experience and wants to earn our business with each transaction which has been great. More
by jiheld
April 13, 2021
Bubba, John Savio and Gene Buck made the purchase of our Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service dep Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service department! Thank You for the no hassle buying! More
by Bodie
Employees Worked With
Bubba Smith, John Savio and Gene Buck
April 08, 2021
Jason Lane was great. Low pressure and helped us find the right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value exceeded expectations. The Finance Manager [Mark Hodges] also respected our time and was very professional as well. I would not hesitate to work with Jason Lane, Mark Hodges, and Machens Ford again in the future. More
by hawkeyeui93
Employees Worked With
April 04, 2021
I wouldn’t buy a car from any other dealership. Thanks Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! More
by Chrisbean096
March 25, 2021
Steve Nagle and Cameron Neal are the BEST ever. Love that dealership. Great customer service while purchasing a new vehicle. We live in St. Louis and drove to Columbia just to buy from them because of their dealership. Great customer service while purchasing a new vehicle. We live in St. Louis and drove to Columbia just to buy from them because of their great service. The Hoelscher's More
by Kelly Hoelscher
Employees Worked With
Other Employees :
Marissa Vander Griend
March 16, 2021
We worked with Kevin West he took great care of my son. He was very patient and understood that it was important to Sam to not feel rushed and to have complete explanations. We would recommend Machens Ford He was very patient and understood that it was important to Sam to not feel rushed and to have complete explanations. We would recommend Machens Ford and Kevin West to anyone. More
by Susan
Employees Worked With
Kevin west
March 15, 2021
Couldnt be happier with my new ford bronnco thanks too mike butler and todd marple for there Professional Service an help too get me a great deal thanks again mike butler and todd marple mike butler and todd marple for there Professional Service an help too get me a great deal thanks again mike butler and todd marple More
by JustinG
March 06, 2021
Cameron Neal was very helpful. Made buying a new car a pleasant experience. Everything went smooth. Didn't feel pressured. No negative issues at all. pleasant experience. Everything went smooth. Didn't feel pressured. No negative issues at all. More
by L
Employees Worked With
March 05, 2021
We have been loyal customers of Joe Machens Ford for many, many years. We have always been treated fairly and have never had a bad experience. Tom Hughey has been our go to person. We have great respe many, many years. We have always been treated fairly and have never had a bad experience. Tom Hughey has been our go to person. We have great respect for Tom and would highly recommend him if you are in the market for a vehicle. More
by grandmotherwashington
Employees Worked With
Tom Hughey
March 05, 2021
Russell Hoskins helped me find the car I wanted in my price range. I felt respected and valued and not worked-over. I am pleased with the car and feel the price was fair. price range. I felt respected and valued and not worked-over. I am pleased with the car and feel the price was fair. More
by Columbia Lady
