Joe Machens Ford

Brandon at the service desk is awesome, I called because I had gotten a recall notice, he arranged to have my vehicle picked up and fixed the same day. Thanks Brandon! Marsha Pugh I had gotten a recall notice, he arranged to have my vehicle picked up and fixed the same day. Thanks Brandon! Marsha Pugh More

Brian Hardaway is the man! Will go to him every single time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying ex time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying experience one I will not forget! There’s always that feeling of great stress when buying a car and Brian and our finance guy Bobby made the whole thing awesome! Will send all my people to Brian and Joe Machens! More

Responsible and Friendly Customer Service, initially there was a slight problem , but next morning it was fixed, I was offered a ride to work and the vehicle was delivered in the afternoon, I hope they there was a slight problem , but next morning it was fixed, I was offered a ride to work and the vehicle was delivered in the afternoon, I hope they keep these employees. Overall, positive service. More

We have worked with Ryan for 20 years. He has the knowledge and experience and wants to earn our business with each transaction which has been great. knowledge and experience and wants to earn our business with each transaction which has been great. More

Bubba, John Savio and Gene Buck made the purchase of our Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service dep Lincoln Aviator easy and enjoyable!! Joe Machens has gained a new customer and I look forward to my first scheduled maintenance with the service department! Thank You for the no hassle buying! More

Jason Lane was great. Low pressure and helped us find the right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value right Expedition. We were able to negotiate, including a trade-in. and strike a deal in under an hour's time. Final selling price and trade-in value exceeded expectations. The Finance Manager [Mark Hodges] also respected our time and was very professional as well. I would not hesitate to work with Jason Lane, Mark Hodges, and Machens Ford again in the future. More

I wouldn’t buy a car from any other dealership. Thanks Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! More

Steve Nagle and Cameron Neal are the BEST ever. Love that dealership. Great customer service while purchasing a new vehicle. We live in St. Louis and drove to Columbia just to buy from them because of their dealership. Great customer service while purchasing a new vehicle. We live in St. Louis and drove to Columbia just to buy from them because of their great service. The Hoelscher's More

We worked with Kevin West he took great care of my son. He was very patient and understood that it was important to Sam to not feel rushed and to have complete explanations. We would recommend Machens Ford He was very patient and understood that it was important to Sam to not feel rushed and to have complete explanations. We would recommend Machens Ford and Kevin West to anyone. More

Couldnt be happier with my new ford bronnco thanks too mike butler and todd marple for there Professional Service an help too get me a great deal thanks again mike butler and todd marple mike butler and todd marple for there Professional Service an help too get me a great deal thanks again mike butler and todd marple More