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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

June 05, 2018

Got me what I wonted! They got me what I asked for. Fixed a few things on the truck for me and provided great service. I t was the forth vehicle I have gotten from them. More

by jayhawkfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Mulnix, Matt Allin
Jun 05, 2018 -

Joe Machens Ford responded

Jay, thanks for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 04, 2018

It was my best experience with a sales team! Mark was helpful and nice. He found the right truck for my needs in my price range. The sales team stayed late to get the paper work done. Overall it More

by Mbcossey2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietzel
Jun 05, 2018 -

Joe Machens Ford responded

We are happy to hear you had a good experience! We appreciate you and your positive feedback! Thank you for your business!

June 01, 2018

Bruce Mulnix Great Sales Person We have bought over eight vehicles from Machen's. Bruce Mulnix was the sales person we worked with on all transactions. He is the best. More

by satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix
Jun 01, 2018 -

Joe Machens Ford responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience with us! We appreciate you and your business!

May 25, 2018

The staff was very kind and friendly!! The staff was amazing! They were willing to come get me and my son due to car issues. The same day I got a new car thanks to them. More

by Shanae123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Marple
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Joe Machens Ford responded

Shanae, thank you so much for the great feedback! We are glad to know you had an overall excellent experience! We appreciate you and your business!

May 23, 2018

New vehicle purchase Have been buying vehicles from Machens for over 30 years now. I have always been treated well from everyone there from sales to service. Would always More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
May 23, 2018 -

Joe Machens Ford responded

Thank you so much for the positive review, Brian! We love knowing we have a loyal customer like you! We appreciate all your business and are glad to know you always have a great experience with us! Thanks again!

May 22, 2018

Great dealership Great dealership and sales persons..i traveled over 600 miles each way to buy from this dealership..amd sales persons are great to work with.. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Joe Machens Ford responded

Linda, thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you traveling a distance to buy from our location! Thank you again for your business!

May 21, 2018

No pressure buying experience! Joe Rivera worked with my wife and I over a period of several months to find the right vehicle. He got the vehicles to test drive when we saw ones we More

by RonD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Marple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rivera
May 21, 2018 -

Joe Machens Ford responded

Ron, thank you so much for the positive feedback! We are happy to hear that Joe was able to help you and your wife find the perfect vehicle! We appreciate you and your business! Thanks again!

May 20, 2018

Mike Butler is the only reason we are a repeat customer My view of Joe machens not so great but they have an amazing sales man with Mike butler. He knows how to treat a person not just a customer!! More

by Mfiedler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Highley
May 21, 2018 -

Joe Machens Ford responded

Thank you for the kind words about Mike! We appreciate you and your feedback! We are happy to know you had an overall great experience with us!

May 12, 2018

Great experience He really listened to me and worked very hard to find me the right vehicle. I don't like buying a car, but he made it very easy and relaxed for me. More

by columbia12
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Joe Machens Ford responded

Thank you for your positive feedback! We are glad to know you had a great experience with us! We appreciate you and your business!

May 11, 2018

Quick and painless Ryan was very knowledgeable and helpful , he took the time to explain everything and made me feel at ease. The process was fast . I told them what I e More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Joe Machens Ford responded

Jeff, thank you so much for the great feedback! We are happy to hear you had an overall excellent experience! We appreciate you and your business!

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