Back

Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
Contact Dealership

1911 W Worley St

Columbia, MO

65203

Directions

By Type

Showing 1,128 reviews

December 01, 2018

Purchase a new F-150 This dealership has the inventory, buying power and pricing in place to be "Outstanding" but our experience was only average at best. We had the tr More

by Brian/Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Joe Machens Ford responded

Brian and Sheryl, we sincerely apologize for your experience with us. We do strive for quality customer service and will alert our management team of this situation. Thank you for sharing your honest feedback, as it will help us improve. Again, we are very sorry for the inconvenience this has caused.

November 25, 2018

A satisfied customer A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; More

by Ward Westbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Hocks, John Savio
Nov 26, 2018 -

Joe Machens Ford responded

Thank you so much for the kind words and sharing your positive feedback with us! We love to hear you had an overall great car-buying experience with Bobby and are loving your new truck! We do appreciate you and your business! Come back and see us!!

November 16, 2018

Purchase F 150 Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Joe Machens Ford responded

Dale, thank you for the positive feedback! We are happy to know you had a great car-buying experience with our team! We hope you enjoy your new vehicle! Thanks again for your business, come back and see us!

November 02, 2018

Have bought every car from Cotton Jon in finance was kind passionate and very helpful. Cotton knows exactly what I like and the amount of money I am always willing to spend. Cotton has More

by forbisdebra@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Ganaway in service has been taking care of my cars for years. He is professional kind and helpful., Bruce Mulnix, Jon Niswonger
Nov 02, 2018 -

Joe Machens Ford responded

We are very pleaded to know you had you had a great and overall helpful car-buying experience with Jon! We do appreciate you being a loyal long term customer and hope you enjoy your newest purchase! Thanks again!

October 12, 2018

Great Experience! We were in the market for a Ford Transit cargo van and found a great price by dealing with Jason Lane at Machens Ford. Very knowledgeable and no press More

by TransitforMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Joe Machens Ford responded

Thank you for the positive feedback! We are happy to know you had a great experience with Jason buying your new vehicle! We do appreciate you and your business! Thanks again!

October 09, 2018

Too easy The overall process was very laid back and stress free. I would recommend them to anyone who is in the process of buying a vehicle. More

by Mcp94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Niswonger
Oct 10, 2018 -

Joe Machens Ford responded

Thank you for sharing your positive feedback! We are pleased to know you had an easy car-buying experience with us! We appreciate you! Thanks again!

October 01, 2018

The Works on 2015 Ford Edge Professional, courteous, and timely service. All my service needs have been performed by Joe Machens Ford and will continue on my 2015 Ford Edge an More

by Ford Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane Service
Oct 01, 2018 -

Joe Machens Ford responded

Thank you so much for the positive feedback! We are very happy to know you had a great experience with our service! We do appreciate you and your business! Come back and see us!

September 22, 2018

Awesome experience! Thank you Doug for helping me buy my first car! You made it super easy to understand everything and answered all my questions! Thanks for everything! More

by katehodges2342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mooney
Sep 24, 2018 -

Joe Machens Ford responded

Thank you so much for the great feedback, Kate! We do love to hear you had an awesome first car-buying experience with Doug and were able to have your questions answered! We hope you enjoy your purchase! Thanks again for your business! We appreciate you!

September 21, 2018

Thad Kimbell - still sells cars Thad Kimbell is not only a super creative guy, he is also a honest and trustworthy man. If he is selling it, and you need it, you should buy it from More

by Fyis91
Recommend Dealer
Yes
Employees Worked With
Thad Kimbell
Sep 24, 2018 -

Joe Machens Ford responded

Thank you for the positive feedback! We are glad to know you had a great sales experience with Thad! We hope you enjoy your new vehicle! Thanks again for your business!

September 20, 2018

Quality Buying Experience Thanks To Bobby Purchased 2 used vehicles from Bobby Hocks in the last 3 months. Great Service, Top Notch Treatment. No Pressure and relaxed environment. Bobby had More

by Tim A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Hocks
Sep 20, 2018 -

Joe Machens Ford responded

Tim, thank you so much for sharing your positive feedback with us! We love to hear you always have a great and quality car-buying experience with Bobby! We hope you enjoy your newest purchase! Thanks again for your business!

...
26
...