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Joe Machens Ford

Columbia, MO

4.8
1,123 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,123 reviews

December 28, 2018

Over 30 years of trust! I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. More

by steveh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix, Justin Cochran
December 22, 2018

Thank you The sales staff were all extremely helpful and professional, especially Carlos, my salesman. My intentions were to test drive only, but I ended up wit More

by CGM
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Pinto
December 22, 2018

3rd Vehicle purchased and all 3 good experiences! We were ready to trade in our 2014 Ford Escape. Ronni Niswonger had sold us our two previous vehicles, so my husband contacted her. She knew just wha More

by FordFriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mahurin, Ronni Niswonger
December 12, 2018

2018 Ford F150 We had a great experience with Marc in Finance and Kerry in Sales. We had done a bit of our own research prior to visiting and were led right to the More

by KarolMikeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Thomas
December 05, 2018

Ryan "Awesome" Longenecker This was the first time we met and worked with Ryan. We were looking for a medium size SUV. Ryan was extremely helpful, provided the type of salesman More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Purchase a new F-150 This dealership has the inventory, buying power and pricing in place to be "Outstanding" but our experience was only average at best. We had the tr More

by Brian/Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2018 -

Joe Machens Ford responded

Brian and Sheryl, we sincerely apologize for your experience with us. We do strive for quality customer service and will alert our management team of this situation. Thank you for sharing your honest feedback, as it will help us improve. Again, we are very sorry for the inconvenience this has caused.

November 25, 2018

A satisfied customer A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; More

by Ward Westbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Hocks, John Savio
Nov 26, 2018 -

Joe Machens Ford responded

Thank you so much for the kind words and sharing your positive feedback with us! We love to hear you had an overall great car-buying experience with Bobby and are loving your new truck! We do appreciate you and your business! Come back and see us!!

November 16, 2018

Purchase F 150 Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Joe Machens Ford responded

Dale, thank you for the positive feedback! We are happy to know you had a great car-buying experience with our team! We hope you enjoy your new vehicle! Thanks again for your business, come back and see us!

November 02, 2018

Have bought every car from Cotton Jon in finance was kind passionate and very helpful. Cotton knows exactly what I like and the amount of money I am always willing to spend. Cotton has More

by forbisdebra@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Ganaway in service has been taking care of my cars for years. He is professional kind and helpful., Bruce Mulnix, Jon Niswonger
Nov 02, 2018 -

Joe Machens Ford responded

We are very pleaded to know you had you had a great and overall helpful car-buying experience with Jon! We do appreciate you being a loyal long term customer and hope you enjoy your newest purchase! Thanks again!

October 12, 2018

Great Experience! We were in the market for a Ford Transit cargo van and found a great price by dealing with Jason Lane at Machens Ford. Very knowledgeable and no press More

by TransitforMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Joe Machens Ford responded

Thank you for the positive feedback! We are happy to know you had a great experience with Jason buying your new vehicle! We do appreciate you and your business! Thanks again!

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