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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

January 26, 2019

Great people to work with Mackenzie Short was our contact. She worked with us to get us the best deal. She was able to get the car we wanted transferred from Jefferson City t More

by Herbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short
Jan 28, 2019 -

Joe Machens Ford responded

Thank you for your kind words, Herbie. We are so glad you had a great car-buying experience and that Mackenzie Short was there to help you through the process. We pride ourselves on customer service so it is great to hear that we were able to meet your expectations. We look forward to working with you again in the future!

January 17, 2019

Experience was great for purchase; not so good on follow up! Purchased 2013 Lincoln on Wednesday, Jan. 9. Mack McKinney was salesman. He gave us a price, trade in value on our car and we agreed. Great! David More

by wag106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Davis
Jan 18, 2019 -

Joe Machens Ford responded

Hello William, I am glad to hear that your purchasing experience with us was very good. I apologize for the lack of follow up and will forward this to our GM for his review. We do appreciate your business and hope that we can remedy this issue for you very quickly.

January 11, 2019

Ryan Longenecke Ryan was extremely helpful in showing us the inventory and making our decision. He went over all the details and accessories on the truck. We would re More

by Galen
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Jan 13, 2019 -

Joe Machens Ford responded

Thank you for the 5-star review, Galen! We are so glad you were happy with working with Ryan on your new vehicle. We appreciate your business and hope to see you again soon. Stop in any time!

January 07, 2019

Bought 3 vehicles from Ryan, Ryan, knows his stuff, honest, great to do business with. Tom ,wha can i say, Ryan is a professional sales consultant., highly recommend Ryan. Worked More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2019 -

Joe Machens Ford responded

Hi, Thank you for the 5-star review! And great feedback for Tom and Ryan! We appreciate you taking the time to let us know how we are doing! Your business is important to us here at Joe Machens Ford Lincoln and we hope to see you again soon.

December 31, 2018

Best car buying experience I knew I was looking for something safer than what I was in. Mark asked the right questions which led to him finding the perfect car for me. I would More

by VIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietzel, Jon Niswonger
December 28, 2018

Over 30 years of trust! I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. More

by steveh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix, Justin Cochran
December 22, 2018

Thank you The sales staff were all extremely helpful and professional, especially Carlos, my salesman. My intentions were to test drive only, but I ended up wit More

by CGM
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Pinto
December 22, 2018

3rd Vehicle purchased and all 3 good experiences! We were ready to trade in our 2014 Ford Escape. Ronni Niswonger had sold us our two previous vehicles, so my husband contacted her. She knew just wha More

by FordFriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mahurin, Ronni Niswonger
December 12, 2018

2018 Ford F150 We had a great experience with Marc in Finance and Kerry in Sales. We had done a bit of our own research prior to visiting and were led right to the More

by KarolMikeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Thomas
December 05, 2018

Ryan "Awesome" Longenecker This was the first time we met and worked with Ryan. We were looking for a medium size SUV. Ryan was extremely helpful, provided the type of salesman More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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