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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

July 20, 2019

Awesome customer service Joe Machens is my number one place to shop for vehicles. Service is great, staff are pleasant, helpful and kind. They work with you’re budget and get More

by Queenbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Spicer and two more persons forget their names, John Savio
Jul 22, 2019 -

Joe Machens Ford responded

Thanks for the great review for Tone Spicer and our team! Glad we were able to help you find the vehicle you wanted that fit your budget! We very much appreciate your business!

July 20, 2019

Christmas in July Awesome experience Gene and To y made our day. Couldn’t ask for more. I never have any regrets going to shoe Machens. This time we went for service a More

by Queenbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Buck and Tony Spicer, Gene Buck
Jul 22, 2019 -

Joe Machens Ford responded

Thanks for the great review! Funny how things turn out. Come in for service and leave with a new car! Congratulations!

July 13, 2019

Excellent experience! As always Bruce and Marc are great to work with and make the experience of buying a car a frindly and easy one. I have bought several cars from them a More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix
Jul 16, 2019 -

Joe Machens Ford responded

Hi Eric, Nothing we love more than our loyal customers! Thank you for the great review and kind words for Bruce and Marc, we really appreciate it!. Let's us know if you need anything else - just give us a call or stop on in! Thank you again!

July 09, 2019

Outstanding Salesman Austin Haywood is an outstanding Salesman/ He is very personable, patient and follows through. He is a wizard at customer service and adapting cell More

by RTurner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Haywood
Jul 10, 2019 -

Joe Machens Ford responded

Thank you for the great review! We are very pleased to hear that Austin Haywood took excellent care of you!. And, it always helps that he is a "wizard" at linking the systems together. Please do not hesitate to reach out to us if you have any questions, we'll be glad to help.

July 06, 2019

Great place My service was wonderful at Joe Machens...very professional and welcoming...I recommend everyone to go here...Not only did Mike Butler kept me laughin More

by wlachelle84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Jul 08, 2019 -

Joe Machens Ford responded

Thank you so much for the great review! We are very happy that Mike Butler was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 04, 2019

Purchase 2019 Ford F-150 Very satisfied with the sales process and the. Product. Ryan Longenecker is an excellent sales representative. I would recommend Ryan and the dealersh More

by Teidson4617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Joe Machens Ford responded

Congratulations on the purchase of your new 2019 Ford F-150! Great to hear Ryan Longenecker was able to help you get the truck you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 28, 2019

Machens had the vehicle I wanted in stock I found the vehicle I wanted in an online search. I sent an electronic request for the JM price and Cameron Neal responded with a good number. I drove More

by CE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hodges
Jul 01, 2019 -

Joe Machens Ford responded

Thank you for the 5 star review and kind words for Cameron and how he went out of his way to deliver an excellent purchasing experience for you, We really appreciate you taking the time to let us know. Thank you for choosing Joe Machens Ford Lincoln, we hope to see you again.

June 11, 2019

Great service awesome product Bobby Hocks has been great and made the whole process seamless and pleasant. Would recommend Bobby and Machens Dealership to family and friends !! Eve More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Hocks. Salesi
Jun 12, 2019 -

Joe Machens Ford responded

Congratulations on the purchase of your new truck! Great to hear Bobby Hocks was able to help you find the right one for you. Let us know if you have any questions, we'll be glad to help. Thank you for your business, we really appreciate it!

June 07, 2019

Great Overall Experience I first met Aaron Givens when I was helping my parents find a new truck in May 2019. I was so impressed with how genuine he was in their sales process More

by TannerDodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aarong Givens
Jun 07, 2019 -

Joe Machens Ford responded

Hello Tanner! First of all, Thank you for the great review for Aaron and Jonathan, it is much appreciated. And CONGRATULATIONS on your new Ford F-150! It certainly is unique. If you have some time, please post a few photos of it on our Facebook page so we can all check it out! Thank you for your business, we really appreciate it. Stop in any time or call if you have any questions, we'll be glad to help out. Safe Travels in your new F-150!

May 20, 2019

New car experience Kim made buying a new car easy and effortless. Not only was she so friendly and relatable, but she was so easy to work with! I would recommend her 10x More

by Holls1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West, Kimberly Hauptmann
May 22, 2019 -

Joe Machens Ford responded

When a customer tells us it was the "best car buying experience" it makes everyone's day! Thank you for the great review and kind words for Kim, Marc and Keith! We really appreciate you as a customer! Let us know if you have any questions, we'll be glad to help out.

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