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Joe Machens Ford
Columbia, MO
1,122 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
August 06, 2019
Honest and great customer service I traded for a new F 150. Bruce Mulnix was and has been my salesman. He is the most honest hard working salesman I have ever dealt with. Everything we I traded for a new F 150. Bruce Mulnix was and has been my salesman. He is the most honest hard working salesman I have ever dealt with. Everything went very smooth, and financing didn't take 15 minutes. Mark had everything ready. Great Experience as always More
by RS
July 30, 2019
Car purchase Went well. Did not receive follow up call. Initially thought all owned dealerships would work together so that the salesperson that actually found t Went well. Did not receive follow up call. Initially thought all owned dealerships would work together so that the salesperson that actually found the car for me could sell it. Im thankful to find the vehicle I did. I needed it. More
by I love NYC
Employees Worked With
Devon, Tyler
July 22, 2019
Friendliness and professionalism at a great price! After totaling my car, I was convinced I'd never find another car I liked as well. Not true! Machens was able to find me a cart that was the perfect After totaling my car, I was convinced I'd never find another car I liked as well. Not true! Machens was able to find me a cart that was the perfect fit for my wants, my lifestyle, and my needs! The best part, it was fairly priced and I feel like I got a great deal. I am more than happy with my car choice and my decision to shop with Machens. More
by Erica S
July 22, 2019
The job got done. Good job Matt! Also Iris Perkins for telling me to go to Machens. Had some minor issues with the truck that were ascetic but were corrected once I poi Good job Matt! Also Iris Perkins for telling me to go to Machens. Had some minor issues with the truck that were ascetic but were corrected once I pointed the problems out More
by Reviewman
Employees Worked With
Matt Burgher
July 20, 2019
Awesome customer service Joe Machens is my number one place to shop for vehicles. Service is great, staff are pleasant, helpful and kind. They work with you’re budget and get Joe Machens is my number one place to shop for vehicles. Service is great, staff are pleasant, helpful and kind. They work with you’re budget and get you on you’re way happy and satisfied. Just ask for Tony Spicer. He is awesome!!!! An asset to Joe Machens. More
by Queenbee
Employees Worked With
Tony Spicer and two more persons forget their names, John Savio
July 20, 2019
Christmas in July Awesome experience Gene and To y made our day. Couldn’t ask for more. I never have any regrets going to shoe Machens. This time we went for service a Awesome experience Gene and To y made our day. Couldn’t ask for more. I never have any regrets going to shoe Machens. This time we went for service and went home with a brand new car. More
by Queenbee
Employees Worked With
Gene Buck and Tony Spicer, Gene Buck
July 13, 2019
Excellent experience! As always Bruce and Marc are great to work with and make the experience of buying a car a frindly and easy one. I have bought several cars from them a As always Bruce and Marc are great to work with and make the experience of buying a car a frindly and easy one. I have bought several cars from them and intend to go back for my next one. If you go to Joe Machens ask for Bruce “Cotton” Mulnix! More
by Eric
July 09, 2019
Outstanding Salesman Austin Haywood is an outstanding Salesman/ He is very personable, patient and follows through. He is a wizard at customer service and adapting cell Austin Haywood is an outstanding Salesman/ He is very personable, patient and follows through. He is a wizard at customer service and adapting cell phones to the Ford Fusion elaborate audio system/. I would recommend friends and will seek him out next time. More
by RTurner
Employees Worked With
Austin Haywood
July 06, 2019
Great place My service was wonderful at Joe Machens...very professional and welcoming...I recommend everyone to go here...Not only did Mike Butler kept me laughin My service was wonderful at Joe Machens...very professional and welcoming...I recommend everyone to go here...Not only did Mike Butler kept me laughing he also made me feeling confident about the choice of my car More
by wlachelle84
July 04, 2019
Purchase 2019 Ford F-150 Very satisfied with the sales process and the. Product. Ryan Longenecker is an excellent sales representative. I would recommend Ryan and the dealersh Very satisfied with the sales process and the. Product. Ryan Longenecker is an excellent sales representative. I would recommend Ryan and the dealership to anyone. More
by Teidson4617
Employees Worked With
