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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

August 31, 2019

Stress-Free Experience! First time buying a car and walked in not sure of what I wanted. With the help of a very patient and accommodating salesman like Bobby, I left in a ne More

by Ashley K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Hocks
Sep 03, 2019 -

Joe Machens Ford responded

Thank you for the 5 Star review, Ashley and kind words for Bobby Hocks, it is really appreciated. The first time car buying experience can be stressful, so it's great to hear Bobby was there to help and take care of everything. Congratulations on the purchase of your new Ford Fiesta, hope you have fun with it Let us know if you have any questions, we are here to help.

August 31, 2019

Very Satisfied We have purchased several vehicles from Bruce and have always been very satisfied. He is great to work with and is very accommodating. It is always f More

by Carbuyers2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix
Sep 03, 2019 -

Joe Machens Ford responded

We love our repeat customers! Thank you so much for choosing our dealership and the very nice review for Bruce Mulnix. Glad he made it "fun" for you, that's great to hear! Thank you again, we hope to see you next time you are in the market for another vehicle.

August 27, 2019

Would do it all over again! I had been in the market for a new car . We visited other dealers ,but they just were not helpful. After an online search I found Joe Machens Ford and More

by ford chick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duron Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D`Andre Soils
Aug 28, 2019 -

Joe Machens Ford responded

Thank you for the great review and kind words for D'Andre Soils and the rest of our team! And, congrats on the purchase of your new Ford Escape. Stop in or give us a call if you have any questions, we are here to help! Thanks again, we appreciate your business.

August 12, 2019

Great experience I had been in the market for a 2019 Ford Escape around my area for a while. Without any luck, my husband did an online search for what I was looking f More

by NikHold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Joe Machens Ford responded

Thank you so much for the great review! We are very happy that Dan and Marc were were able to help you get the Ford Escape you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 12, 2019

Great experience! Had a great experience buying a new car from the sales team of Tyler and Duran. Talk about two young men who are helpful, mannerly and accommodating, More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duron Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Gray 5 stars! , Gene Buck
Aug 13, 2019 -

Joe Machens Ford responded

Hi George, What a great review for Tyler and Duron! We are very happy they were able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 07, 2019

Excellent help every single time! My daughter and I have bought several cars from Joe Machens Ford over the years. The service is friendly and my salesman, Mark Dietzel, is always hel More

by dlewis123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dietzel
Aug 09, 2019 -

Joe Machens Ford responded

We would like to Thank You and your daughter for your customer loyalty, we love it! And Mark Dietzel and Marc Weiner are going to love this review, it is much appreciated. We hope to see you again, and let us know if you have any questions.

August 06, 2019

Honest and great customer service I traded for a new F 150. Bruce Mulnix was and has been my salesman. He is the most honest hard working salesman I have ever dealt with. Everything we More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Mulnix
Aug 09, 2019 -

Joe Machens Ford responded

Congratulations on the purchase of your new Ford F150! And, Thank You for the great review and kind words for Bruce and Marc, they will love seeing this review! Stop in or give us a call if you need anything else! Thank you, we really appreciate your business.

July 30, 2019

Car purchase Went well. Did not receive follow up call. Initially thought all owned dealerships would work together so that the salesperson that actually found t More

by I love NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon, Tyler
Jul 30, 2019 -

Joe Machens Ford responded

Thank you very much for taking the time to leave a review for our dealership. We do apologize for not getting the follow up call to you in a timely manner. We'll check to make sure that happens and see if you have any other questions that we can help with. Thank you for your business, we are glad we were able to help you get the car you needed.

Jul 30, 2019 -

Joe Machens Ford responded

Thank you very much for taking the time to leave a review for our dealership. We do apologize for not getting the follow up call to you in a timely manner. Dealerrater doesn't display your name on this review, if you would like to provide contact info, we'll check to make sure that happens and see if you have any other questions that we can help with. Thank you for your business, we are glad we were able to help you get the car you needed.

July 22, 2019

The job got done. Good job Matt! Also Iris Perkins for telling me to go to Machens. Had some minor issues with the truck that were ascetic but were corrected once I poi More

by Reviewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burgher
Jul 22, 2019 -

Joe Machens Ford responded

Thank you for the 5 Star review and kind words for Matt Burgher! We really appreciate it! We are here for you if you have any questions, just stop in or give us a call! Thank you again!

July 22, 2019

Friendliness and professionalism at a great price! After totaling my car, I was convinced I'd never find another car I liked as well. Not true! Machens was able to find me a cart that was the perfect More

by Erica S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Joe Machens Ford responded

Thank you, Erica, for taking the time to leave a 5 star review for Cameron, Stephen and our dealership! Great to hear they were able to find a car for you that was a "perfect fit". Thank you for your business, we do appreciate it.

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