Joe Machens Ford

Bought a used truck with low mileage ,the sales staff and finance staff really went the extra mile to make the deal happen, a few days after i bought the truck it broke down and the sales staff and managemen finance staff really went the extra mile to make the deal happen, a few days after i bought the truck it broke down and the sales staff and management were only interested that i bought their warranty(which i did not)and no interest in getting a problem that was obviously a pre existing problem with the truck taken care of, it was very disappointing that they will not stand behind the vehicles they sell if you dont spend thousands extra on their “warranty” More

Mack and everyone else was great to work with it was a great experience and I will definitely be calling Mack again in the future great experience and I will definitely be calling Mack again in the future More

Great first time BRAND NEW car purchase! Bobby was very friendly and straight forward. Definitely not the "typical" car salesman. He truly cared that I was getting what I needed. Would defini Bobby was very friendly and straight forward. Definitely not the "typical" car salesman. He truly cared that I was getting what I needed. Would definitely recommend to anybody needing to purchase a new car. More

Mack was easy to work with and spent the time necessary to make sure we were satisfied. We showed up late in the day and he stayed an hour after closing to make sure our car was detailed! Thanks ! to make sure we were satisfied. We showed up late in the day and he stayed an hour after closing to make sure our car was detailed! Thanks ! More

Way to go Joe Machens!!! We were all set to puchase a vehicle that day. Your sales staff made a big difference in the outcome. Thank you! vehicle that day. Your sales staff made a big difference in the outcome. Thank you! More

Helpfull, knowledgeable and very easy to deal with. They were a big help in deciding on upgrading our auto. The information provided made a world of difference in our decision. We've dealt with Joe Ma They were a big help in deciding on upgrading our auto. The information provided made a world of difference in our decision. We've dealt with Joe Machens Ford for many years. In the past it was Ray Homan. After he passed it is now Ryan Longnecker. He was very helpful and knowledgeable. The price and terms are outstanding. We will be back in 5 years or less. Thank you again for helping us. More

Fantastic Experience-Austin Haywood is a Rock Star This is my second purchase from Joe Machens this year. I returned to my former sales consultant Austin Haywood. He was the epitome of professionalis This is my second purchase from Joe Machens this year. I returned to my former sales consultant Austin Haywood. He was the epitome of professionalism. Listened to my wants needs and desires and found me the perfect vehicle I was looking for. I highly recommend this fine sales consultant. He is personable, bright and energetic. Above all else he listens and has fantastic customer service skills. More

Great dealership! Dean Snyder is the best! He help me find the perfect car. It was not easy, but he kept looking until he found the right one. Answer every question in a friendly and timely manner. I hig find the perfect car. It was not easy, but he kept looking until he found the right one. Answer every question in a friendly and timely manner. I highly recommend Joe Machens! More

Great overall experience!! Enjoyed the relay of information and easy of communication. Great group of individuals to work with and they had exactly what I was looking for on the lot. information and easy of communication. Great group of individuals to work with and they had exactly what I was looking for on the lot. More

New truck purchase Excellent transaction involving a trade-in. Sales team was superb and ensured I was completely satisfied. All of the staff was very friendly and we ap Excellent transaction involving a trade-in. Sales team was superb and ensured I was completely satisfied. All of the staff was very friendly and we appreciate the level of customer service and speed in which it was provided. More