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Joe Machens Ford
Columbia, MO
1,122 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
January 08, 2020
It was a great purchase I traded in 2 trucks and got a new one. I was real happy with the money I got for my trades.Robert Maloney was the salesman he did a great job and eas I traded in 2 trucks and got a new one. I was real happy with the money I got for my trades.Robert Maloney was the salesman he did a great job and easy to get along with. He took care of anything I ask about . Thanks You. My new truck is great. More
by Pauls new truck
January 08, 2020
Purchase of new Ford Raptor I would highly recommend Joe Machens Ford Lincoln, total experience from start to finish was exceptional, informative and courteous! Austin Gwin was I would highly recommend Joe Machens Ford Lincoln, total experience from start to finish was exceptional, informative and courteous! Austin Gwin was great to work with and very knowledgeable and helpful! Vehicle delivery was right on time and Austin took the time to get me familiarized with my new vehicle, I love this new truck! More
by nortonk
Employees Worked With
Austin Gwin, Steve Beck
January 07, 2020
Mark Dietzel and Marc Weiner went above and beyond to get us into a vehicle we wanted and met all our goals!! We would return and have told family and friends us into a vehicle we wanted and met all our goals!! We would return and have told family and friends More
by j.swintermote
January 04, 2020
Great Purcchase Great experience buying from Bobby Hocks and the entire team at Machens Ford... I was very appreciative of Bobby attentiveness and knowledge and makin Great experience buying from Bobby Hocks and the entire team at Machens Ford... I was very appreciative of Bobby attentiveness and knowledge and making sure we got the vehicle we wanted. We were not pressured into buying and our concerns were always immediately addressed. The whole process of buying this vehicle was stress free. it was a most pleasurable experience I highly recommend Bobby Hocks. If you need a great salesman that will be on your side he's the one. 😊 More
by Aileen Carter
Employees Worked With
Bobby Hocks
January 02, 2020
Just as discribed Drove 4 hrs to purchase a van, Vehicle was just as described, Paperwork was ready when we arrived, We were in and out in under an hour. Drove 4 hrs to purchase a van, Vehicle was just as described, Paperwork was ready when we arrived, We were in and out in under an hour. More
by KenC
Employees Worked With
Gerry Smith
December 28, 2019
Serviy after the sameEveryone at Joe machens Ford is Serviy after the same Everyone at Joe machens Ford is very reliable when it comes to repair of our vehicle. The Explorer Platinum comes with lots of Serviy after the same Everyone at Joe machens Ford is very reliable when it comes to repair of our vehicle. The Explorer Platinum comes with lots of bells and whistles and sometimes things just go wrong. however, the service department always is quick to get us in for service and because we live outside their area, they accommodate us with a loaner car and meet me halfway. That goes above and beyond and that's why we buy all of our Fords from them. Additionally, they fix it right the first time. More
by stltourcouple
Employees Worked With
Mike York and all the service advisors I encountered on the phone were excellent
December 23, 2019
Great Purchase We have purchased many vehicle thru Machens. Ryan Longenecker has been our salesman for many years and we have recommended him to several friends an We have purchased many vehicle thru Machens. Ryan Longenecker has been our salesman for many years and we have recommended him to several friends and family members. More
by beverlywillingham
December 18, 2019
Easy to work with. I have bought multiple vehicles at Joe Machens Ford Lincoln. Easy to deal with and you always get a great deal. I recommend working with Terry Sells I have bought multiple vehicles at Joe Machens Ford Lincoln. Easy to deal with and you always get a great deal. I recommend working with Terry Sells. More
by Fordfanatic
Employees Worked With
Terry Sells
December 16, 2019
Everyone I worked with for my new Aviator purchase was fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! More
by larain
Employees Worked With
Other Employees :
Scott Morton, Bruce Mulnix
December 12, 2019
Great! Mark was a great salesman, informative, nice, friendly and patient. Every part of the purchase was smooth and easy. Marc with the loan made it a br Mark was a great salesman, informative, nice, friendly and patient. Every part of the purchase was smooth and easy. Marc with the loan made it a breeze. More
by rrossbike
