Joe Machens Ford

Salesman was great and finance person was very organized and efficient. But the detailing cleaners of my new used truck were below average. The truck’s interior was not thoroughly cleaned. And I did not r and efficient. But the detailing cleaners of my new used truck were below average. The truck’s interior was not thoroughly cleaned. And I did not receive any floor mats initially. I also had to beg to get the title and second key the following Monday, even though I paid cash for the vehicle. More

Salesman and staff were good, but detailing and undercoating was done poorly. The is still a large stain und the front passenger seat that they should have cleaned during full detail process and t undercoating was done poorly. The is still a large stain und the front passenger seat that they should have cleaned during full detail process and the undercoating missed several spots. The actually redid spots twice. More

Preston and Todd were both outstanding and both went above and beyond for us to get us the beat deal possible. They really were friendly and cared about us as people and not just customers. In the few above and beyond for us to get us the beat deal possible. They really were friendly and cared about us as people and not just customers. In the few hours we were there, we got to know them better and saw the integrity that each of them showed. Huge shout out to both of them for outstanding jobs! More

It was a great purchase I traded in 2 trucks and got a new one. I was real happy with the money I got for my trades.Robert Maloney was the salesman he did a great job and eas I traded in 2 trucks and got a new one. I was real happy with the money I got for my trades.Robert Maloney was the salesman he did a great job and easy to get along with. He took care of anything I ask about . Thanks You. My new truck is great. More

Purchase of new Ford Raptor I would highly recommend Joe Machens Ford Lincoln, total experience from start to finish was exceptional, informative and courteous! Austin Gwin was I would highly recommend Joe Machens Ford Lincoln, total experience from start to finish was exceptional, informative and courteous! Austin Gwin was great to work with and very knowledgeable and helpful! Vehicle delivery was right on time and Austin took the time to get me familiarized with my new vehicle, I love this new truck! More

Mark Dietzel and Marc Weiner went above and beyond to get us into a vehicle we wanted and met all our goals!! We would return and have told family and friends us into a vehicle we wanted and met all our goals!! We would return and have told family and friends More

Great Purcchase Great experience buying from Bobby Hocks and the entire team at Machens Ford... I was very appreciative of Bobby attentiveness and knowledge and makin Great experience buying from Bobby Hocks and the entire team at Machens Ford... I was very appreciative of Bobby attentiveness and knowledge and making sure we got the vehicle we wanted. We were not pressured into buying and our concerns were always immediately addressed. The whole process of buying this vehicle was stress free. it was a most pleasurable experience I highly recommend Bobby Hocks. If you need a great salesman that will be on your side he's the one. 😊 More

Just as discribed Drove 4 hrs to purchase a van, Vehicle was just as described, Paperwork was ready when we arrived, We were in and out in under an hour. Drove 4 hrs to purchase a van, Vehicle was just as described, Paperwork was ready when we arrived, We were in and out in under an hour. More

Serviy after the sameEveryone at Joe machens Ford is Serviy after the same Everyone at Joe machens Ford is very reliable when it comes to repair of our vehicle. The Explorer Platinum comes with lots of Serviy after the same Everyone at Joe machens Ford is very reliable when it comes to repair of our vehicle. The Explorer Platinum comes with lots of bells and whistles and sometimes things just go wrong. however, the service department always is quick to get us in for service and because we live outside their area, they accommodate us with a loaner car and meet me halfway. That goes above and beyond and that's why we buy all of our Fords from them. Additionally, they fix it right the first time. More

Great Purchase We have purchased many vehicle thru Machens. Ryan Longenecker has been our salesman for many years and we have recommended him to several friends an We have purchased many vehicle thru Machens. Ryan Longenecker has been our salesman for many years and we have recommended him to several friends and family members. More