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Joe Machens Ford
Columbia, MO
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,128 reviews
March 18, 2020
New truck Barry Garrett was a real pleasure to work with, very personable, and thorough in all aspects of the purchase. There was ZERO pressure from either the Barry Garrett was a real pleasure to work with, very personable, and thorough in all aspects of the purchase. There was ZERO pressure from either the sales or finance folks, all aspects and options were explained upfront. More
by Steverichey54
March 18, 2020
great experience and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and pain and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and painful More
by ghubbell3
Employees Worked With
Bruce Mulnix, John Savio, Matt Allin
March 09, 2020
Purchase and Trade Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience was satisfying. Will recommend Dealership to all my family and friends. More
by jubeev
February 18, 2020
This dealership is awesome. I was met and help by Dean Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. Can’t remember his name I think Todd is his name. I would like to thank them both it is my second buy from that dealership of which I am very pleased. Thank you again. More
by Josephyoung4914
February 11, 2020
Excellent truck buying experience Cameron Neal did a great job last weekend on buying my new Ford 150. I stopped by just to look but ended up buying. Gene Buck in Finance did a good Cameron Neal did a great job last weekend on buying my new Ford 150. I stopped by just to look but ended up buying. Gene Buck in Finance did a good job explaining all the paperwork. Everyone I talked to were cordial and non-pressuring. Thank you! More
by Tim Walker
February 06, 2020
Great experience. Made the leasing experience smooth. Ryan has great customer service and follow up. Will keep going back. Very consistent salesmanship.. definitely refreshing experience Ryan has great customer service and follow up. Will keep going back. Very consistent salesmanship.. definitely refreshing experience More
by Jennifer
Employees Worked With
February 03, 2020
Duron and his managers and finance directors made sure I had the best experience possible and made everything happened in the smoothest possible way. I got the perfect truck and had the best sales experienc had the best experience possible and made everything happened in the smoothest possible way. I got the perfect truck and had the best sales experience. More
by rbuck2013
February 01, 2020
I recently traded with Ryan and honestly, couldn’t have had a better experience! We arrive to the dealership about 1.5 hours before they were to close on a Saturday not intending to trade, but when we foun had a better experience! We arrive to the dealership about 1.5 hours before they were to close on a Saturday not intending to trade, but when we found the perfect new car for us, Ryan, his business managers, and finance directors- all stayed to make the deal happen! I truly appreciated their commitment to making our encounter easy and worthwhile!! More
by thomasfam
Employees Worked With
January 22, 2020
Tom Hughey is the best! We have worked with Tom for years and always recommend him to family and friends looking for a new or used car. He is so easy to work with and always We have worked with Tom for years and always recommend him to family and friends looking for a new or used car. He is so easy to work with and always finds what we are looking for. We have purchased several ford vehicles and just purchased our first Lincoln. More
by cjbrumfield
Employees Worked With
Tom Hughey
January 20, 2020
TRADING VEHICLES I RECENTLY TRADED TRUCKS RYAN LONGENECKER WAS EXCELLENT TO WORK WITH AND GENE BUCK DID MY PAPER WORK . I GIVE THEM BOTH FIVE STARS !!!! THANKS FOR EVE I RECENTLY TRADED TRUCKS RYAN LONGENECKER WAS EXCELLENT TO WORK WITH AND GENE BUCK DID MY PAPER WORK . I GIVE THEM BOTH FIVE STARS !!!! THANKS FOR EVERYTHING. More
by CARTERCONCRETE
Employees Worked With
