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Joe Machens Ford
Columbia, MO
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,128 reviews
May 18, 2020
I had a great experience! Duron singleton got me into the car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens More
by Natashal14
Employees Worked With
Duron singleton
May 13, 2020
Salesman was great. Finance guy didn’t do a good job about extended warranty details. Overall the process was easy and contact was good. Like the car. about extended warranty details. Overall the process was easy and contact was good. Like the car. More
by Marin.blevins
May 06, 2020
Have bought several vehicles from the Machens family over the years. I have always had a great experience and feel like I’m treated like family. the years. I have always had a great experience and feel like I’m treated like family. More
by Cdunk68
Employees Worked With
Other Employees :
John Savio
May 05, 2020
This is the 3rd vehicle we have bought with Mark Dietzel. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. More
by Scotchcox
Employees Worked With
Mark Dietzel, John Savio
April 29, 2020
Very good dealership, we keep coming back. We have bought 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. More
by Happy Customer
Employees Worked With
Other Employees :
Mark the finance guy was exceptional to work with.
April 23, 2020
Joe Machens Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I we Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I were comfortable. He went above and beyond by taking additional photos of the vehicle and sending them to me. Overall a great experience! More
by Satisfied Customer
Employees Worked With
Preston Espinosa
April 12, 2020
Joe Machens Ford has always made shopping easy. We had Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us i Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us in the vehicle we wanted made sure not to waste any time throughout the process and kept us updated the whole way through! More
by jme237
April 09, 2020
Like Ford Motor Co. Joe Machens Ford team and my salesman Mike Butler has integrity, that why I drive my new F-150. Thanks Guys! Mike Butler has integrity, that why I drive my new F-150. Thanks Guys! More
by mcclainwadlow
April 08, 2020
A time of worry becomes a moment of joy. After our previous automobile had been severely damaged in a hail storm, the people at Joe Machens came through with a 2018 Ford Focus that has very l After our previous automobile had been severely damaged in a hail storm, the people at Joe Machens came through with a 2018 Ford Focus that has very low mileage and fits into my budget. They were very friendly and worked with me every step of the way setting up a payment plan and finding an automobile that fits my needs. The salesman that helped me, Kenneth Settergren, treated me like a valued customer, listened to my needs, and was very patient as I tried to make up my mind on selecting the automobile that would most fit my needs. Everyone else I met at Machens was very friendly as well. Thank you again Kenneth and thanks to everyone else at Joe Machens as well. More
by shock.mo21
Employees Worked With
Kenneth Settergren, John Savio, Austin Haywood.
April 06, 2020
I just purchased a new F-150 King Ranch from Joe Machens Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the ple Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the pleasure of meeting Steve Nagel the General Manager. He took the time to personally thank me for my business! The Business Office staff handled my paperwork flawlessly. Considering that I live 5 hours away, and have 20 Ford dealerships I could have went to, I now know why Machens is the #1 Ford dealer in the Midwest! :) More
by rarmstrong
