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Joe Machens Ford

Columbia, MO

4.9
1,122 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,122 reviews

April 12, 2020

Joe Machens Ford has always made shopping easy. We had Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us i More

by jme237
Recommend Dealer
Yes
Employees Worked With
Cameron Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Apr 13, 2020 -

Joe Machens Ford responded

We try our best to make the buying process as easy as possible for our customers. Thanks for letting us know that Cameron was able to get you the "very best deal possible"! And, we very much appreciate the 5 star review. We Thank You for your customer loyalty to our dealership.

April 09, 2020

Like Ford Motor Co. Joe Machens Ford team and my salesman Mike Butler has integrity, that why I drive my new F-150. Thanks Guys! More

by mcclainwadlow
Recommend Dealer
Yes
Employees Worked With
Mike Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West, Darnell McArthur, Eric Highley
Apr 10, 2020 -

Joe Machens Ford responded

Congratulations on the purchase of your new Ford F-150! Thank you for the 5 star review for Mike Butler and our team - we loved seeing it!

April 08, 2020

A time of worry becomes a moment of joy. After our previous automobile had been severely damaged in a hail storm, the people at Joe Machens came through with a 2018 Ford Focus that has very l More

by shock.mo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Settergren, John Savio, Austin Haywood.
Apr 10, 2020 -

Joe Machens Ford responded

You are very welcome. Our goal is to make sure every customer leaves here feeling like you did, great that Kenneth and our team took good care of you. Thank you for choosing Joe Machens Ford Lincoln, we very much appreciate your business.

April 06, 2020

I just purchased a new F-150 King Ranch from Joe Machens Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the ple More

by rarmstrong
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Savio, Matt Allin
Apr 06, 2020 -

Joe Machens Ford responded

The Ford F-150 King Ranch is the best!! Congratulations! We love this 5 star review for John, Steve and our Team, it is really appreciated. Even though we are 5 hours away you can always give us a call if you have any questions. Thanks for choosing Joe Machens Ford!

March 18, 2020

New truck Barry Garrett was a real pleasure to work with, very personable, and thorough in all aspects of the purchase. There was ZERO pressure from either the More

by Steverichey54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hayward(sp?)
Mar 18, 2020 -

Joe Machens Ford responded

Not much better than a 5 star review for our sales and finance team! Thank you so much. Let us know if you have any questions about your new truck, we'll be glad to help out. Safe Travels!!

March 18, 2020

great experience and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and pain More

by ghubbell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Mulnix, John Savio, Matt Allin
Mar 18, 2020 -

Joe Machens Ford responded

Glad to see you had a "great experience" with our team at Joe Machens Ford Lincoln. We wish we could have gotten the Aviator to you sooner, but we do hope you love it. Thanks for choosing our dealership, we are here if you have any questions.

March 09, 2020

Purchase and Trade Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience More

by jubeev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dietzel, Justin Cochran
Mar 09, 2020 -

Joe Machens Ford responded

Thank you for the very nice review for Justin and Mark. We very much appreciate you taking the time to let us know how we are doing. And, Yes! - please do recommend us to your family and friends. We'd love to work with them. T hanks again, we appreciate your business.

February 18, 2020

This dealership is awesome. I was met and help by Dean Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. More

by Josephyoung4914
Recommend Dealer
Yes
Employees Worked With
Todd Marple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Sidener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Joe Machens Ford responded

Thank you for your customer loyalty to our dealership! We very much appreciate it. And, we loved seeing the 5 star review for Dean Sidener and Todd Marple - great to hear you are "very pleased"! We are here if you have any questions - just give us a call!

February 11, 2020

Excellent truck buying experience Cameron Neal did a great job last weekend on buying my new Ford 150. I stopped by just to look but ended up buying. Gene Buck in Finance did a good More

by Tim Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Feb 11, 2020 -

Joe Machens Ford responded

Congratulations on the purchase of your new Ford 150! Great trucks! And Thank You for the kind words for Cameron and Gene, they will love seeing your comments. Thanks for choosing our dealership, we hope to see you again. Safe Travels in your new F150!

February 06, 2020

Great experience. Made the leasing experience smooth. Ryan has great customer service and follow up. Will keep going back. Very consistent salesmanship.. definitely refreshing experience More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Joe Machens Ford responded

Thank you, Jennifer, for the very nice review for Ryan! We loved seeing that he made leasing your new vehicle a "great experience"! We really appreciate you letting us know. If there is anything we can help with, please just give us a call. Thanks again for choosing our dealership!

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