Joe Machens Ford

Super easy to work with After reviewing your website, we found two cars we wanted to test drive. Upon arrival, we met Mack McKinney. He was kind, helpful and arranged the t After reviewing your website, we found two cars we wanted to test drive. Upon arrival, we met Mack McKinney. He was kind, helpful and arranged the test drives. After test driving the 2 vehicles we told him we needed to look at one other vehicle at a different location before we made our decision. He wished us well and did not give us the "usual" pressure to not leave. We checked out the other vehicle and they gave us a great offer. We decided to go back to Mack and he was able to negotiate an even better offer. Success! More

Visited: 19Jun20, and 20Jun20 to buy a car for personal use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very racist, rude and disrespectful. Salesman, named Tony was great; super helpful and was honestly jusy trying to get the price down, but I was going to buy from him. Until that awful manager involvement, that was probably the worst experience I've ever had with dealership. Ended up buying from Honda Columbia, highly recommended. More

Good people to work with Duron Tyler Kevin Mark from the sale to finance got us what we wanted in a new 2019 Expendtion Platium instead of a used one Duron Tyler Kevin Mark from the sale to finance got us what we wanted in a new 2019 Expendtion Platium instead of a used one More

Screwed up deal. You wont get a call after the deal is made. They take the money and run. I tried to be upfront, they schemed to get the deal done with as many distr You wont get a call after the deal is made. They take the money and run. I tried to be upfront, they schemed to get the deal done with as many distractions and mistakes to complicate things as they could. Will never happen again. More

I had a great experience! Duron singleton got me into the car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens More

Salesman was great. Finance guy didn’t do a good job about extended warranty details. Overall the process was easy and contact was good. Like the car. about extended warranty details. Overall the process was easy and contact was good. Like the car. More

Have bought several vehicles from the Machens family over the years. I have always had a great experience and feel like I’m treated like family. the years. I have always had a great experience and feel like I’m treated like family. More

This is the 3rd vehicle we have bought with Mark Dietzel. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. More

Very good dealership, we keep coming back. We have bought 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. More

Joe Machens Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I we Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I were comfortable. He went above and beyond by taking additional photos of the vehicle and sending them to me. Overall a great experience! More