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Joe Machens Ford
Columbia, MO
1,115 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
May 05, 2020
This is the 3rd vehicle we have bought with Mark Dietzel. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. More
by Scotchcox
Employees Worked With
Mark Dietzel, John Savio
April 29, 2020
Very good dealership, we keep coming back. We have bought 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. More
by Happy Customer
Employees Worked With
Other Employees :
Mark the finance guy was exceptional to work with.
April 23, 2020
Joe Machens Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I we Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I were comfortable. He went above and beyond by taking additional photos of the vehicle and sending them to me. Overall a great experience! More
by Satisfied Customer
Employees Worked With
Preston Espinosa
April 12, 2020
Joe Machens Ford has always made shopping easy. We had Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us i Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us in the vehicle we wanted made sure not to waste any time throughout the process and kept us updated the whole way through! More
by jme237
April 09, 2020
Like Ford Motor Co. Joe Machens Ford team and my salesman Mike Butler has integrity, that why I drive my new F-150. Thanks Guys! Mike Butler has integrity, that why I drive my new F-150. Thanks Guys! More
by mcclainwadlow
April 08, 2020
A time of worry becomes a moment of joy. After our previous automobile had been severely damaged in a hail storm, the people at Joe Machens came through with a 2018 Ford Focus that has very l After our previous automobile had been severely damaged in a hail storm, the people at Joe Machens came through with a 2018 Ford Focus that has very low mileage and fits into my budget. They were very friendly and worked with me every step of the way setting up a payment plan and finding an automobile that fits my needs. The salesman that helped me, Kenneth Settergren, treated me like a valued customer, listened to my needs, and was very patient as I tried to make up my mind on selecting the automobile that would most fit my needs. Everyone else I met at Machens was very friendly as well. Thank you again Kenneth and thanks to everyone else at Joe Machens as well. More
by shock.mo21
Employees Worked With
Kenneth Settergren, John Savio, Austin Haywood.
April 06, 2020
I just purchased a new F-150 King Ranch from Joe Machens Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the ple Ford. I couldn’t be more pleased with everyone I met at the store. John Savio the Sales Manager made the process transparent and quick. I had the pleasure of meeting Steve Nagel the General Manager. He took the time to personally thank me for my business! The Business Office staff handled my paperwork flawlessly. Considering that I live 5 hours away, and have 20 Ford dealerships I could have went to, I now know why Machens is the #1 Ford dealer in the Midwest! :) More
by rarmstrong
March 18, 2020
New truck Barry Garrett was a real pleasure to work with, very personable, and thorough in all aspects of the purchase. There was ZERO pressure from either the Barry Garrett was a real pleasure to work with, very personable, and thorough in all aspects of the purchase. There was ZERO pressure from either the sales or finance folks, all aspects and options were explained upfront. More
by Steverichey54
March 18, 2020
great experience and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and pain and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and painful More
by ghubbell3
Employees Worked With
Bruce Mulnix, John Savio, Matt Allin
March 09, 2020
Purchase and Trade Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience was satisfying. Will recommend Dealership to all my family and friends. More
by jubeev
