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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

September 08, 2020

I received very good service from Joe Machens Ford. I had an appointment which I prefer. I was talked to as soon as I arrived. Chris was very cordial and listened as I explained what I needed. I was also con More

by MU Parrothead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service.
Sep 08, 2020 -

Joe Machens Ford responded

We love seeing 5-star reviews for our Service Dept. Thank you - we hope to see you again.

September 04, 2020

Everyone from the General Manager, the truck fleet sales manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, wh More

by asiaox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Sep 08, 2020 -

Joe Machens Ford responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

September 04, 2020

Great buying Experience!!! They went above and beyond best deal around hands down. I’m a customer for life that is for sure. Thank you More

by traviswpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Machens Ford responded

5-star rating! We love it and can't wait to see you again!

September 01, 2020

I had an excellent experience with Joe Machens Ford. Everything went as smooth as planned. Salesman and finance people were all great to work with. More

by F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sells, Jeremy Garner, Gene Buck
Sep 01, 2020 -

Joe Machens Ford responded

Thank you for the kind words and great review! I'm glad we were able to help and look forward to helping you in the future!

August 29, 2020

Mark listened to what I wanted and needed, and made the process so easy! Do yourself a favor and go see him when you purchase your next vehicle! More

by Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dietzel, John Savio
Aug 31, 2020 -

Joe Machens Ford responded

5 star review for Mark Dietzel - we love it! Thanks, Carter, for choosing to purchase your new vehicle from Joe Machens Ford Lincoln. We really appreciate it.

August 27, 2020

Car dealers have a bad reputation for both Sales and Service. This couldnt be farther from the truth at this dealership. They were amazing from the management team to the sales team. Thank you Joe Mache More

by angieshell2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duron Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Bartz
Aug 28, 2020 -

Joe Machens Ford responded

We love seeing 5 star reviews for our Sales team. Thank you, Angie, for choosing Joe Machens Ford Lincoln, we really appreciate your business. Let us know if you have any questions, we are here to help. All of us with you "Safe Travels"!

August 19, 2020

We have purchased several vehicles at Machens. Sales team is always good to work with and feel no pressure to buy. I Highly recommend them. More

by Whaley.mary
Recommend Dealer
Yes
Employees Worked With
Russell Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Joe Machens Ford responded

Nothing we love more than our repeat and loyal customers! Thank You so much, Mary, for your continued customer loyalty to Joe Machens Ford Lincoln. We are very appreciative and look forward to working with you again.

August 03, 2020

New car for a 16-year-old John and Gerry are always great to work with, but we had a tough time finding the right car for our 16-year-old daughter's first car. Everyone we pick More

by Steve and Marianne Friedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Savio
Aug 03, 2020 -

Joe Machens Ford responded

We love seeing 5 star reviews for John, Gerry, Marc, and our staff. Thank you both for trusting us to make sure we could find the right car for your daughter. Pretty cool! If you have any questions, please don't hesitate to give us a call or stop in. We'll be glad to help out. We all wish your daughter "Safe Travels"!

August 02, 2020

I have bought several vehicles from MACHENS over the years. This last one I just purchased was by far the one they had to work there hardest to get put together. I was More then pleased with the effort More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Joe Machens Ford responded

Nothing we love more than our repeat and loyal customers! Thank you so much for your continued customer loyalty to the Joe Machens dealerships. We really liked seeing the 5 star review for Mack McKinney and Marc Weiner, ThankYou!

July 30, 2020

I was planning on getting a vehicle in August, but with the help of Dan and my nephew I came away with a 2020 Escape and love it very much. Great job Dan and staff for helping us out. More

by joey827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Jul 30, 2020 -

Joe Machens Ford responded

Hi Joey, Congratulations on the purchase of your new Ford Escape! And, Thanks for the 5-star review for Dan and our staff. If you have any questions, just give us a call. We very much appreciate your business!

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