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Joe Machens Ford

Columbia, MO

4.9
1,122 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,122 reviews

August 19, 2020

We have purchased several vehicles at Machens. Sales team is always good to work with and feel no pressure to buy. I Highly recommend them. More

by Whaley.mary
Recommend Dealer
Yes
Employees Worked With
Russell Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Joe Machens Ford responded

Nothing we love more than our repeat and loyal customers! Thank You so much, Mary, for your continued customer loyalty to Joe Machens Ford Lincoln. We are very appreciative and look forward to working with you again.

August 03, 2020

New car for a 16-year-old John and Gerry are always great to work with, but we had a tough time finding the right car for our 16-year-old daughter's first car. Everyone we pick More

by Steve and Marianne Friedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Savio
Aug 03, 2020 -

Joe Machens Ford responded

We love seeing 5 star reviews for John, Gerry, Marc, and our staff. Thank you both for trusting us to make sure we could find the right car for your daughter. Pretty cool! If you have any questions, please don't hesitate to give us a call or stop in. We'll be glad to help out. We all wish your daughter "Safe Travels"!

August 02, 2020

I have bought several vehicles from MACHENS over the years. This last one I just purchased was by far the one they had to work there hardest to get put together. I was More then pleased with the effort More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Joe Machens Ford responded

Nothing we love more than our repeat and loyal customers! Thank you so much for your continued customer loyalty to the Joe Machens dealerships. We really liked seeing the 5 star review for Mack McKinney and Marc Weiner, ThankYou!

July 30, 2020

I was planning on getting a vehicle in August, but with the help of Dan and my nephew I came away with a 2020 Escape and love it very much. Great job Dan and staff for helping us out. More

by joey827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Jul 30, 2020 -

Joe Machens Ford responded

Hi Joey, Congratulations on the purchase of your new Ford Escape! And, Thanks for the 5-star review for Dan and our staff. If you have any questions, just give us a call. We very much appreciate your business!

July 28, 2020

Always great service and quality work I was just having a routine service--oil/filter change, wheel rotation and general checkup. I've always received good service and feel like it's servi More

by cftutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall anyone's name that I worked with.
Jul 28, 2020 -

Joe Machens Ford responded

We love our repeat & loyal customers. Thank you so much for the excellent review and for choosing Joe Machens Ford Lincoln Service Dept - we appreciate it.

July 11, 2020

I was sick with cancer did not feel like driving 85 miles you guys sent mike he picked up my car ser it returned it. All taken care of it is a Lincoln so no cost on pickup don’t get rid of that I will use t More

by Werschingmathias
Recommend Dealer
Yes
Employees Worked With
Mike york
Jul 13, 2020 -

Joe Machens Ford responded

Thank you for taking the time to let us know how we were able to help. We try our best to make it as easy as possible for our customers that are going through a difficult period. We very much appreciate your business and send good thoughts your way. Please give us a call if you have any questions about the service. We'll be glad to answer them for you.

July 09, 2020

We had some big challenges at 2 Machens locations where we couldn’t get anyone to call us as promised. Bruce at the Ford location is the total reason for the 5 stars! He was Awesome! More

by Fishingfury
Recommend Dealer
Yes
Employees Worked With
Bruce Mulnix, Matt Allin
Jul 10, 2020 -

Joe Machens Ford responded

Thank you for the "Awesome" review for Bruce Mulnix! And, Congratulations on the purchase of your new vehicle. We hope to see you again. Safe Travels!

July 07, 2020

For an oil change and tire rotation the thing I look for is how long am I there and how was I treated? 25 minutes. Not bad! Check out ended with a thank you and a smile. More

by jllnej
Recommend Dealer
Yes
Employees Worked With
Ronnie Smith
Jul 07, 2020 -

Joe Machens Ford responded

Nice review! Thanks so much for choosing Joe Machens Ford Lincoln, we very much appreciate your business.

July 07, 2020

A great experience. The staff was very knowledgeable and super friendly. They took the time to listen to all my concerns and kept me posted during my repair. Their service. Is outstanding. More

by Warren
Recommend Dealer
Yes
Employees Worked With
Fred
Jul 07, 2020 -

Joe Machens Ford responded

This is an "outstanding" review! Thank you. Warren, we loved hearing that our Service Team was "outstanding". We hope to see you again.

June 23, 2020

Joe machens went above and beyond one the service of the purchase of my car especially joe burk. They were so wonderful and caring with my purchase More

by rochellabland
Recommend Dealer
Yes
Employees Worked With
Joe Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Joe Machens Ford responded

Thank you, Rochella, for the 5-star review for Joe Burks and our Team. And - Congratulations on the purchase of your new car! We hope you love it. We are here for you if you have any questions, just give us a call. Thank you for choosing Joe Machens Ford Lincoln, we very much appreciate your business. Safe Travels!

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