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Joe Machens Ford
Columbia, MO
1,115 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
September 01, 2020
I had an excellent experience with Joe Machens Ford. Everything went as smooth as planned. Salesman and finance people were all great to work with. Everything went as smooth as planned. Salesman and finance people were all great to work with. More
by F150
Employees Worked With
Terry Sells, Jeremy Garner, Gene Buck
August 29, 2020
Mark listened to what I wanted and needed, and made the process so easy! Do yourself a favor and go see him when you purchase your next vehicle! process so easy! Do yourself a favor and go see him when you purchase your next vehicle! More
by Carter
August 27, 2020
Car dealers have a bad reputation for both Sales and Service. This couldnt be farther from the truth at this dealership. They were amazing from the management team to the sales team. Thank you Joe Mache Service. This couldnt be farther from the truth at this dealership. They were amazing from the management team to the sales team. Thank you Joe Machens Ford for making it so great to do business with you. More
by angieshell2001
August 19, 2020
We have purchased several vehicles at Machens. Sales team is always good to work with and feel no pressure to buy. I Highly recommend them. is always good to work with and feel no pressure to buy. I Highly recommend them. More
by Whaley.mary
August 03, 2020
New car for a 16-year-old John and Gerry are always great to work with, but we had a tough time finding the right car for our 16-year-old daughter's first car. Everyone we pick John and Gerry are always great to work with, but we had a tough time finding the right car for our 16-year-old daughter's first car. Everyone we picked out ended up having a mechanical flaw! They finally found a nice, clean 2018 Ford Fusion for us, and Marc did a super job on financing it for us and getting all the paperwork approved. Machens Ford provides a great experience. Keep up the great work! More
by Steve and Marianne Friedman
August 02, 2020
I have bought several vehicles from MACHENS over the years. This last one I just purchased was by far the one they had to work there hardest to get put together. I was More then pleased with the effort years. This last one I just purchased was by far the one they had to work there hardest to get put together. I was More then pleased with the effort put in. Mark in the finance department is Amazing, and Mack In sales works to get the best deal. Highly recommend this dealership to anyone. More
by DW
July 30, 2020
I was planning on getting a vehicle in August, but with the help of Dan and my nephew I came away with a 2020 Escape and love it very much. Great job Dan and staff for helping us out. the help of Dan and my nephew I came away with a 2020 Escape and love it very much. Great job Dan and staff for helping us out. More
by joey827
July 28, 2020
Always great service and quality work I was just having a routine service--oil/filter change, wheel rotation and general checkup. I've always received good service and feel like it's servi I was just having a routine service--oil/filter change, wheel rotation and general checkup. I've always received good service and feel like it's service done right with no corners cut. More
by cftutt
Employees Worked With
I don't recall anyone's name that I worked with.
July 11, 2020
I was sick with cancer did not feel like driving 85 miles you guys sent mike he picked up my car ser it returned it. All taken care of it is a Lincoln so no cost on pickup don’t get rid of that I will use t you guys sent mike he picked up my car ser it returned it. All taken care of it is a Lincoln so no cost on pickup don’t get rid of that I will use that on my next lincoln More
by Werschingmathias
Employees Worked With
Mike york
July 09, 2020
We had some big challenges at 2 Machens locations where we couldn’t get anyone to call us as promised. Bruce at the Ford location is the total reason for the 5 stars! He was Awesome! we couldn’t get anyone to call us as promised. Bruce at the Ford location is the total reason for the 5 stars! He was Awesome! More
by Fishingfury
Employees Worked With
Bruce Mulnix, Matt Allin
