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Joe Machens Ford

Columbia, MO

4.8
1,115 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,115 reviews

October 20, 2020

Always a great experience with Joe Machens service department. Trenton Lincoln always takes care of any issues that come about and has my vehicle in and out of service in a timely manner. I highly rec More

by Eidster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trenton Lincoln
Oct 20, 2020 -

Joe Machens Ford responded

We love seeing 5-star reviews for our Service Dept. Thank you, Eidster - we hope to see you again.

October 14, 2020

While driving my 2018 F150 Lariat from Pennsylvania to Colorado we experienced a problem. We stop in and their service department abd they took immediate care of us. All repairs were under warranty and th More

by pcarlton_428
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theron Carlson
Oct 15, 2020 -

Joe Machens Ford responded

Thank you! Great to hear we were able to get you back on the road to continue your journey. Just give us a call if you have any questions. Safe Travels.

October 05, 2020

We had the best experience in buying our new Ford truck with our Salesman Ryan Longenecker and financial processor. They were both professional and friendly!! More

by Ann_oestreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West
Oct 06, 2020 -

Joe Machens Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

October 03, 2020

Buying our new F350 Turbo XLT was a piece of cake at Joe Machens Ford in Columbia. Mike Butler was our salesperson and couldn't ask for a nicer man and Bobby Hodge was our financial person. Everything was More

by CBussey64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Hodge
Oct 05, 2020 -

Joe Machens Ford responded

Thank you for the kind words and great review for Joe Machens Ford. We are glad we made this a very easy process for you. That's the way it should be. Welcome to the Machens family, we are here for you if you have any questions.

October 02, 2020

This is my 3rd car I bought from Joe Machens Ford and I've loved every one of them. I feel like I got the best deal possible and was treated fairly each time. More

by MaryLou456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietzel
Oct 02, 2020 -

Joe Machens Ford responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

October 01, 2020

You can stop your car search here! Joe Machens Ford is the best dealership you will find EVER. Their professionalism, customer service, and attention to detail is top-notch. The atmosphere is fun and fr More

by Julieanna_evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hodges, Sundra Mistler, Stephen Nagel
Oct 01, 2020 -

Joe Machens Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

September 17, 2020

About every 2-3 years we trade in for a new vehicle. It’s what we like to do. We trade with Joe Machens because the sales people are personable and the service is exceptional. This trade in and the previous More

by gerenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Joe Machens Ford responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

September 08, 2020

I received very good service from Joe Machens Ford. I had an appointment which I prefer. I was talked to as soon as I arrived. Chris was very cordial and listened as I explained what I needed. I was also con More

by MU Parrothead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service.
Sep 08, 2020 -

Joe Machens Ford responded

We love seeing 5-star reviews for our Service Dept. Thank you - we hope to see you again.

September 04, 2020

Great buying Experience!!! They went above and beyond best deal around hands down. I’m a customer for life that is for sure. Thank you More

by traviswpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Machens Ford responded

5-star rating! We love it and can't wait to see you again!

September 04, 2020

Everyone from the General Manager, the truck fleet sales manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, wh More

by asiaox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Altamirano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Sep 08, 2020 -

Joe Machens Ford responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

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