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Joe Machens Ford

Columbia, MO

4.9
1,128 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,128 reviews

December 04, 2020

Expertise of Duron and everybody in service department resulted in perfect resolution and made me one happy customer with best car I have ever bought! More

by Stevesgsds
Recommend Dealer
Yes
Employees Worked With
Brian Hardaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Buck
Dec 04, 2020 -

Joe Machens Ford responded

Best car you've ever bought?! Such high praise, thank you! Happy holidays!

December 04, 2020

The folks at Machens Ford are outstanding! The choice of vehicles is terrific, prices better than anyone, and staff are amazing. Wouldn’t vehicle shop anywhere else! More

by Ranger Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dietzel, Gene Buck
Dec 04, 2020 -

Joe Machens Ford responded

Thank you so much, we really appreciate it! Safe travels in your new car and happy holidays!

November 27, 2020

Duron and the crew were super easy to work with and got the truck ready in a short amount of time. We received more for our trade than expected More

by glc633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duron Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Highley
Nov 30, 2020 -

Joe Machens Ford responded

Glad we got you a good trade-in value to make purchasing that new car a little easier. Safe travels in your new truck!

November 20, 2020

Friendly and knowledgeable staff!! Each and Every associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else! More

by asilstaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron. , Marissa Vander Griend
Nov 20, 2020 -

Joe Machens Ford responded

Thank you for such kind words, we are so happy to hear that our service is above most others!

November 17, 2020

Thank You Ryan Longenecker! I had a great experience purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again More

by mleaton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Longenecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Highley
Nov 17, 2020 -

Joe Machens Ford responded

Thanks for your kind words and the recommendation! Enjoy the new truck!

November 07, 2020

My experience at joe Machens was amazing. Chris in the service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times. More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 09, 2020 -

Joe Machens Ford responded

Thanks, John, for the "amazing" review for Chris and our service department! We look forward to seeing you again. Give us a shout if you have any questions, we'll be glad to help out.

November 04, 2020

Bruce and the entire staff at Joe Machens Ford are true professionals. New trucks are a huge investment and they made the buying experience memorable with their customer service, new truck knowledge and se More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Mulnix
Nov 04, 2020 -

Joe Machens Ford responded

Thank you so much for your kind words, it truly is appreciated. We are so happy to hear that our staff is knowledgeable and that you were able to make the right purchase for you! Please call if you need anything!

November 04, 2020

Hassle free--fast service, prompt with returning calls, worked with our schedule and accommodate our needs in purchasing a new vehicle. Appreciate the customer service! More

by kathyj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sells
Nov 04, 2020 -

Joe Machens Ford responded

Thank you for your great words towards the service department. Please keep us in mind the next time you need any work done!

November 04, 2020

Brian and all the staff at Joe. Machens are awesome, courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hardaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Hodge who was excellent
Nov 05, 2020 -

Joe Machens Ford responded

Congratulations, Beverly, on the purchase of your new Lincoln Navigator! We can't Thank You enough for your continued customer loyalty to Joe Machens Ford Lincoln, we truly appreciate you. Brian Hardaway and Bobby Hodge will love seeing your comments - that was very nice of you. We all wish you Safe Travels and look forward to working with you again.

November 04, 2020

Omg - my family and I had a wonderful experience with Joe Machen team. Jason Lane our salesman is amazing, very supportive, professional and is there for the customer. The finance team quick and knowledgeab More

by venetta_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Joe Machens Ford responded

Well, it just doesn't get any better than this review!! We can't Thank You enough, Venetta, for the 5 Star rating and top-notch review for Jason Lane and Joe Machens Ford - We Love It! If your daughter or you have any questions, please just give us a call. We are here to help. Welcome to the Joe Machens Ford family - we look forward to working with you again.

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