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Joe Machens Ford
Columbia, MO
1,115 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
November 20, 2020
Friendly and knowledgeable staff!! Each and Every associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else! associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else! More
by asilstaley
November 17, 2020
Thank You Ryan Longenecker! I had a great experience purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again More
by mleaton
November 07, 2020
My experience at joe Machens was amazing. Chris in the service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times. service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times. More
by John H
Employees Worked With
Chris
November 04, 2020
Bruce and the entire staff at Joe Machens Ford are true professionals. New trucks are a huge investment and they made the buying experience memorable with their customer service, new truck knowledge and se professionals. New trucks are a huge investment and they made the buying experience memorable with their customer service, new truck knowledge and service after the sale. Highly recommend Bruce if you are in the market for a new Ford truck! More
by Kevin
Employees Worked With
Bruce Mulnix
November 04, 2020
Hassle free--fast service, prompt with returning calls, worked with our schedule and accommodate our needs in purchasing a new vehicle. Appreciate the customer service! worked with our schedule and accommodate our needs in purchasing a new vehicle. Appreciate the customer service! More
by kathyj3
Employees Worked With
Terry Sells
November 04, 2020
Brian and all the staff at Joe. Machens are awesome, courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the same. Love my Aviator. More
by Beverly
November 04, 2020
Omg - my family and I had a wonderful experience with Joe Machen team. Jason Lane our salesman is amazing, very supportive, professional and is there for the customer. The finance team quick and knowledgeab Machen team. Jason Lane our salesman is amazing, very supportive, professional and is there for the customer. The finance team quick and knowledgeable. My daughter loves her new car and as a family from Chicago we received excellent service from the team. My next car will be from Joe Machen ! Thank you - Venetta Williams-Strong More
by venetta_williams
Employees Worked With
October 28, 2020
Just purchased our 12th vehicle from Machens Ford, Terry Sells is very professional and caring person, he makes my wife and I feel like family! Sells is very professional and caring person, he makes my wife and I feel like family! More
by glenngroeper
October 27, 2020
Cameron was very helpful and diligent in finding vehicles for my fiancé and I. He was very helpful in finding vehicles that suited our needs and our budget. All while doing so in a pressure free environment. for my fiancé and I. He was very helpful in finding vehicles that suited our needs and our budget. All while doing so in a pressure free environment. Also thanks to everyone else involved. More
by Dustinferg22
October 27, 2020
I just bought my 9th vehicle in about 15 years from Joe Machens on 9-29-20 and I will never buy another one from them thanks to Jerry Smith sales person &John Savio sales manager they are two of the smarte Machens on 9-29-20 and I will never buy another one from them thanks to Jerry Smith sales person &John Savio sales manager they are two of the smartest guys I have ever met when they are trying to sale me a vehicle but as soon as you buy one from them they all of a sudden become dumb as xxxx they don't know xxxx and when they do its a lie and really come to find out about everything that they told me was a lie. They will lie to you and hide alot of stuff from you to get you to buy a vehicle from them. And I would like to give John Savio a special thanks for using the trust that I spent about 15 years to build with Joe Machens to scam me on selling a vehicle that was probably worth about half of what l gave for it he's a lier and will do anything to sale a vehicle and thanks to John Savio I will never buy another vehicle from none of Joe Machens again More
by Dwayne
Employees Worked With
Jerry Smith , John Savio
