Joe Machens Ford

Fantastic buying experience with Machens once again. Kevin and Jonathan and Gene provided exceptional product knowledge and service. Machens has always been my go to, and will remain so! Kevin and Jonathan and Gene provided exceptional product knowledge and service. Machens has always been my go to, and will remain so! More

18 years and counting! Machens proved themselves to me with parts and service, then came the vehicle purchase(s). Professionalism, consistently underpromising and overdelivering keep me coming back. Her with parts and service, then came the vehicle purchase(s). Professionalism, consistently underpromising and overdelivering keep me coming back. Here's to the next 18! More

In 2014 Joe Machens helped me out of a difficult situation. Gary and Marc were a pleasure to work with and did everything they could to get me in a reliable car that I could afford. Ever since then situation. Gary and Marc were a pleasure to work with and did everything they could to get me in a reliable car that I could afford. Ever since then I spoke extremely highly of Joe Machens despite hearing a lot of negative reviews about them the past couple of years from friends and colleagues. Fast forward to today when I came back to Joe Machens tp purchase a new family friendly vehicle as a Mustang just doesn't fit a car seat for my 7 month old daughter. This time I had a pre approved loan through a local credit union and speaking with her over the numbers it looked like we were going to be able to make a deal within the budget my wife and I decided on. I was excited to walk in, sign a couple documents, and walk out with the new car. When I got to Machens it was an entirely different story. They decided to lower my trade in value much lower than the original amount discussed and this threw the entire budget off. Marc once again worked very hard to make things fit but they wouldn't budge on their pricing either way. In comes the salesperson (who I won't mention) who then TELLS me I HAVE to get this vehicle because it's only X amount difference than what I was quoted. I was taken aback because what right does he have to demand me to do something outside of my allotted budget? Completely inappropriate. He then doubles and tries to guilt trip me saying that the other dealership had two other buyers and he held them off saying that this vehicle was sold. Why in the world do I care about that? Why are you trying to guilt trip me into a deal that could potentially put me into financial hardship? I walked away from the deal learning a valuable lesson. Joe Machens no longer cares about you as a person. They don't care about your budget. They don't care about your needs. They don't care about helping you. They don't care that this vehicle would help my wife and I so we didn't have to keep switching vehicles across town all day. They only care about getting a deal done and getting money in their wallet. Looks like rather than sticking up for you guys you have created yet another person who will tell everyone they know to avoid you at all costs. More

I’ve dealt with Mark Dietzl before. We get along well and he goes out of his way to make sure everything is going well as far as the customer goes. Not a high pressure guy but will ask if you want to buy the he goes out of his way to make sure everything is going well as far as the customer goes. Not a high pressure guy but will ask if you want to buy the vehicle at which you are looking. Mark Wiener went out of his way to find me a great deal on my loan and even found something on a previous car loan that save me a good amount of money. Both guys great to work with. More

Expertise of Duron and everybody in service department resulted in perfect resolution and made me one happy customer with best car I have ever bought! resulted in perfect resolution and made me one happy customer with best car I have ever bought! More

The folks at Machens Ford are outstanding! The choice of vehicles is terrific, prices better than anyone, and staff are amazing. Wouldn’t vehicle shop anywhere else! vehicles is terrific, prices better than anyone, and staff are amazing. Wouldn’t vehicle shop anywhere else! More

Duron and the crew were super easy to work with and got the truck ready in a short amount of time. We received more for our trade than expected the truck ready in a short amount of time. We received more for our trade than expected More

Friendly and knowledgeable staff!! Each and Every associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else! associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else! More

Thank You Ryan Longenecker! I had a great experience purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again More

My experience at joe Machens was amazing. Chris in the service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times. service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times. More