Joe Machens Ford

Troy quickly responded to our e-mail and found many options to look at and was very helpful. Joe searched the internet for other options and was also very helpful. Charlie walked us through all the pa options to look at and was very helpful. Joe searched the internet for other options and was also very helpful. Charlie walked us through all the paper work. All in all it was a pleasant buying experience! More

This is a great full-service dealership. I have done business with them for more than 30 years. No hassles and straightforward best price and deals. I recommend them without hesitation. Outstanding s business with them for more than 30 years. No hassles and straightforward best price and deals. I recommend them without hesitation. Outstanding service department also. More

Bruce was very friendly and helpful. He helped us find the color we wanted and made sure it was delivered so we could pick it up the following weekend. He was very helpful in showing us how to use the fu the color we wanted and made sure it was delivered so we could pick it up the following weekend. He was very helpful in showing us how to use the fun gadgets. He set up our phones on the vehicle as well as made sure everything worked to our satisfaction. More

Brad was great to work with. We were very happy with his service from start to finish. He was always available to answer any questions that we had. We have and will refer our friends and family to him. service from start to finish. He was always available to answer any questions that we had. We have and will refer our friends and family to him. More

Bruce Mulnix was very attentive and helped us find the car we wanted. John Brown made our finance experience one of the best. We would definitely recommend your dealership to friends and family. Thank Y car we wanted. John Brown made our finance experience one of the best. We would definitely recommend your dealership to friends and family. Thank You. More

This was the most awesome experience in buying a car. Thank you Brad. You are the man. Will send more people to see you. Thanks Thank you Brad. You are the man. Will send more people to see you. Thanks More

Brad & Terry are the best to work with always! I won't go anywhere else. Brad always goes above and beyond to help his customers. I know if I have any issue I can always call him or Terry! If I hea won't go anywhere else. Brad always goes above and beyond to help his customers. I know if I have any issue I can always call him or Terry! If I hear of anyone looking for a vehicle I always refer them to Brad. It's great to be able to call them my friends! When I come in to service my truck I always make it a point to stop in and say hi! =) More

I decided to attempt to buy a car on line to see if the process worked. I am too busy to spend time haggling over cars and going from dealer to dealer looking for something. I was extremely surprised and process worked. I am too busy to spend time haggling over cars and going from dealer to dealer looking for something. I was extremely surprised and pleased with the entire process of buying a car through the internet at Machens. I worked with Troy Atkisson over the phone and explained what I wanted to trade in and what I wanted to buy. They did everything they could to help me. I told them what I was interest in and what I had seen on the internet. Troy didn't try to talk me into something else he simply answered my questions and gave me options. He even went out and took a very close look at the car and told me everything about it. He even called me back once and told me he had found a very small stain on the console about the size of a pinky finger and want me to know. He certainly didn't have to do that. During the negotiations I told them I had a family emergency and had to stop the deal. Joe Potucek the sales manager called me back and told me no problem and call back if they could help. I called them back about a week later and they were ready to help me again, no problem. When I arrived at the dealers they had the car ready, we looked it over, and it was exactly as Troy described. They gave me more for my trade than any other offer and made sure I was happy with the deal. I was hesitant to work with a big dealer because I feel it can be such a hassle. However, I couldn't speak more highly of the way they work. absolutely no pressure, very low key, they listened, and gave me the car I wanted. There is no question I will go back to Joe Machens for future automobiles for work and home. Thanks Troy! More

It was a very good experience but I felt pressure at first about down payment. I wasn't for sure that I even wanted the vehicle. Just needed time to decide. Onced the decision was made, then everythin first about down payment. I wasn't for sure that I even wanted the vehicle. Just needed time to decide. Onced the decision was made, then everything went good. More

Mac was very helpful and I will definitely go to Machen again they were also very helpful in securing financing for me which I really appreciated again they were also very helpful in securing financing for me which I really appreciated More