Joe Machens Ford

Duron was patient and kind and helped figure out financial package that we didn't understand. Jordan set up our cell phones in the vehicle. We realize we have to use the technology to really underst financial package that we didn't understand. Jordan set up our cell phones in the vehicle. We realize we have to use the technology to really understand it but I am very intimidated by it all and alarmed that so much learning is done on the screen. Both Duron and Jordon were very friendly and receptive to letting us call with questions. My husband and I both realize we should probably have had one of our children help us make such a big purchase. More

The entire staff starting my salesman, Jason Lane, did an outstanding job. I absolutely love my car so far. The staff was very considerate. outstanding job. I absolutely love my car so far. The staff was very considerate. More

Marc was so extremely helpful in helping us wade through the paperwork. He was very polite and respectful and was a true gentleman. the paperwork. He was very polite and respectful and was a true gentleman. More

Easy to work with, quick process, great communication. The salesman wasn’t pushy but very informative. My second vehicle I have bought from them. The salesman wasn’t pushy but very informative. My second vehicle I have bought from them. More

Excellent service. Staff was friendly and very knowledgeable. Service was top notch from the very beginning. I wouldn’t shop anywhere else. Staff was friendly and very knowledgeable. Service was top notch from the very beginning. I wouldn’t shop anywhere else. More

I feel 6 hours was too long to drive two cars then pay cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though. cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though. More

Top notch customer service purchasing a new vehicle. I was in/out in less than 2 hours. . I highly recommend shopping here. I was in/out in less than 2 hours. . I highly recommend shopping here. More

Brandon Jones was awesome. He made the car buying experience pleasant and not stressful at all! Thanks for making my car dreams come true Brandon! He made the car buying experience pleasant and not stressful at all! Thanks for making my car dreams come true Brandon! More

Had an amazing car buying experience. Was very fair on our trade in. We walked away knowing we would definitely be back for our next purchase. Was very fair on our trade in. We walked away knowing we would definitely be back for our next purchase. More

Carson was such an amazing help in getting me in a vehicle I wanted and what I could afford. I was in and out in less than an hour! I highly recommend and have been a loyal customer for 20 years. vehicle I wanted and what I could afford. I was in and out in less than an hour! I highly recommend and have been a loyal customer for 20 years. More