Joe Machens Ford
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This my third vehicle bought with Tony. Highly recommend him. All of the staff has always been great to work with. This was my 5th vehicle from Machens all together. Great team from the sal Highly recommend him. All of the staff has always been great to work with. This was my 5th vehicle from Machens all together. Great team from the sales people to financing. Also over the years I have dealt with service from Quick Lane to the main service shop. All have been great to deal with. More
My experience at Joe Machens Ford was outstanding. The sales consultant was Jackie F and she ensured what I picked out and test drive was ready to go in record time. The Finance Rep Mark W. did an a The sales consultant was Jackie F and she ensured what I picked out and test drive was ready to go in record time. The Finance Rep Mark W. did an awesome job getting the lowest with financing and an extended warranty. Well done to both of you and thanks for making this a quick and painless experience. When you only shop for cars about every 20 years it sure makes a great experience lifelong. Thanks again. More
Joe machens Ford always goes above and beyond with exceptional customer service. Austin Doyle and Mark Weiner done a fantastic job making the purchase of my new Ford a great experience! exceptional customer service. Austin Doyle and Mark Weiner done a fantastic job making the purchase of my new Ford a great experience! More
Had a business need with a timeline- Machens came through with a solution and made it happen!! 10 stars with a solution and made it happen!! 10 stars More
Jarwin and team made the experience with updating my new "coyote" F150 a painless task!! Give joe machens ford chance on putting you in a new or used vehicle. Thanks Robert Hartley new "coyote" F150 a painless task!! Give joe machens ford chance on putting you in a new or used vehicle. Thanks Robert Hartley More
Worst dealership on the planet. I have bought multiple trucks and cars from Joe Machens when it was owned by Drewing and now that it is owned by McLarty. Drewing was great. Always w I have bought multiple trucks and cars from Joe Machens when it was owned by Drewing and now that it is owned by McLarty. Drewing was great. Always worked to make customers happy and did a great job during sales and repairs. Since McLarty took over it is a total mess every time I have to deal with with them. The reason I say I have to deal with them is that McLarty has now bought out every ford dealership within 50 miles of my home. My wife and I both drive fords and I have always driven fords. Every time I need repairs or even an oil change somehow the repairs turn into a total disaster. My latest and last encounter with Joe Machens was when we bought a 2021 Ford Expedition. It is used and had 45,000 miles on it. All in all not a bad car. My wife drove it for a couple of months and one day a couple of weeks ago it snowed. My wife pulled out of the garage and the car wouldn’t stop on the snow. I came outside and watched as she drove it down the driveway with the brakes fully depressed. Front tires locked up and rears were pushing the car down the driveway. I checked the brake fluid reservoir and found it completely empty. Keep in mind this car is always in the garage. No oil on the floor for two months. Also keep in mind that this car came with a fresh service and an inspection when we bought it. I filled the reservoir and bled all of the brakes. My wife drove it the next day. When she left the following morning I saw the oil puddle under the left rear tire. Low and behold the brake hose to left rear caliper was split. It had to be split and leaking when Machens purchased the vehicle at an auto auction. I say again “Literally the worst dealership on the planet.” More
Thank you Kerwin and Bobby, I had a great car buying experience. I will definitely come back! experience. I will definitely come back! More
Friendly, energetic and determined to find the best financing rate for my new vehicle loan. financing rate for my new vehicle loan. More
Thanks, Cameron, you couldn’t have been more helpful to Michelle and I when we purchased our cars on Monday We will be back Michelle and I when we purchased our cars on Monday We will be back More
Cameron was great to work. Dealership in comparison to any others is about the same. Dealership in comparison to any others is about the same. More