Joe Machens Chrysler Dodge Jeep Ram

Recall Extremely friendly and considerate of your time. They get you in right away and tell you how long it takes complete task. Great experience all around Extremely friendly and considerate of your time. They get you in right away and tell you how long it takes complete task. Great experience all around. More

Great service from Tami Tami was extremely helpful and kept me informed of what was going on. This after the salesman I used didn’t know who I was when I walked in and ask i Tami was extremely helpful and kept me informed of what was going on. This after the salesman I used didn’t know who I was when I walked in and ask if he could find someone for me, then dumped me to service. Just 2 weeks after purchase and still didn’t have the missing items together for me and ask me to come back in which I refused. So he had ME go to the lot and take the items out of the Jeeps to fulfill my missing items. So happy Tami was there. More

Easy, Quick Repair My jeep’s transmission dipstick tube broke off over the weekend and I was able to get it repaired first thing Monday morning. I felt like the employee My jeep’s transmission dipstick tube broke off over the weekend and I was able to get it repaired first thing Monday morning. I felt like the employees did a great job prioritizing the work, gave me updates throughout and worked quickly and efficiently. More

Best when you make an appointment. Rana was so nice. She help me right away, got my Challenger in and serviced. It helps to make an appointment. Having medical problems its nice to g Rana was so nice. She help me right away, got my Challenger in and serviced. It helps to make an appointment. Having medical problems its nice to get in and out. She also left the windows down on a hot day, before I left. Best customer service I have had. Thank you so much Rana and the guys who serviced my car. God bless you all More

Great Experience Fast, friendly service. Technicians described any issues and gave us the option of fixing them before continuing rather than just replacing things and Fast, friendly service. Technicians described any issues and gave us the option of fixing them before continuing rather than just replacing things and adding it to our bill. Comfortable waiting area and friendly staff! More

Quick friendly service Taken in ewithout appointment and quickly taken care of ! Friendly service department took care of issues and was on my way in a timely manner Taken in ewithout appointment and quickly taken care of ! Friendly service department took care of issues and was on my way in a timely manner More

2018 Jeep Wrangler Rubicon I worked with quite a few people at this dealership, in particular Frank Ferguson and Darrell Simmons. The entire encounter was extremely well handled I worked with quite a few people at this dealership, in particular Frank Ferguson and Darrell Simmons. The entire encounter was extremely well handled and positive, I never got the "salesman" feeling from anyone there. I worked with someone over at Joe Machens Toyota when I was looking for a new car and was pressured to buy the entire time. I never got that feeling at all from anyone at Joe Machens Jeep. Darrell Simmons said, "We sell cars today, we have to sell them next week, we have to sell them next month. No worries." All around great experience, thanks for the Rubicon, I love it. More

Excellent service I was impressed with the promptness and thoroughness of the service this week. When I went to sign authorization papers, I found the work was already I was impressed with the promptness and thoroughness of the service this week. When I went to sign authorization papers, I found the work was already completed. More

Pleasant hassle free experience. Came in for routine maintenance and was offered a warranty recall replacement. All my needs were taken care of and follow up and service on part whic Came in for routine maintenance and was offered a warranty recall replacement. All my needs were taken care of and follow up and service on part which was ordered and replaced was excellent. More