Joe Machens Capital City Ford - Service Center

Thanks for going the distance on an unusual situation! Thanks again for being able and big enough to work on our 2018 coachman mirada! 37’ long! Super thanks to Duog the service writer and his tech. Thanks again for being able and big enough to work on our 2018 coachman mirada! 37’ long! Super thanks to Duog the service writer and his tech. More

Tire Problem Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly and asked if everything was being taken care of. More

Oil change Went for oil change, told service persons front passenger tire was low. Received vehicle, tire was same pressure, low. Took over an hour for oil chang Went for oil change, told service persons front passenger tire was low. Received vehicle, tire was same pressure, low. Took over an hour for oil change when I was only one there. Too slow and more expensive than other places. Severely disappointed More

oustide mirror replacement The employees were very friendly and service was completed faster than projected. The cost seemed high for what was done. The waiting area was comfo The employees were very friendly and service was completed faster than projected. The cost seemed high for what was done. The waiting area was comfortable and stocked with drinks and popcorn to make the wait more enjoyable. I was surprised that I couldn't make an appointment to bring my truck in but when I did arrive they got right on it so it didn't really matter. More

Service Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. More

Oil change and 99 point inspection The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vac The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vacuumed when I had it in for service. This was not done and there was dirt I had to clean off on the floor panel by the door. More

Quick and efficient service The employees that met me at the door took very good care to insure I was satisfied with my service. They helped with my warranty service and explain The employees that met me at the door took very good care to insure I was satisfied with my service. They helped with my warranty service and explained I had a rebate with my tires... Saved lots of money, my thanks to them all..... More

Great Service! Once again, I had great service getting my oil changed and checking on an unpleasant oder I had been getting while driving. ( which they fixed). Joe Once again, I had great service getting my oil changed and checking on an unpleasant oder I had been getting while driving. ( which they fixed). Joe Machens has a very nice waiting room with refreshments. I recommend their service department. They are very accommodating. More

Service The car came in to service for a inpeaction. Also a look over. John did a great job with everything we needed done to the car The car came in to service for a inpeaction. Also a look over. John did a great job with everything we needed done to the car More

Perfect service The staff was very friendly and professional. The service was very quick hardly any wait time at all. The customer lounge was clean and comfortable. W The staff was very friendly and professional. The service was very quick hardly any wait time at all. The customer lounge was clean and comfortable. With complementary soda popcorn and hotdogs. A great pleasant experience. More