Joe Machens Capital City Ford - Service Center

Great service I had to get a car inspection and the machens team got me in and out !! I had to get car licensed and inspection was needed in a hurry. Thanks guys I had to get a car inspection and the machens team got me in and out !! I had to get car licensed and inspection was needed in a hurry. Thanks guys More

Oil change and tire rotation I went in for a oil change and tire rotation. The wait was minimal, the staff was knowledgeable and friendly. I would recommend Quick Lane I went in for a oil change and tire rotation. The wait was minimal, the staff was knowledgeable and friendly. I would recommend Quick Lane More

Very happy Customer Had to get my oil changed and was very happy with the service I received from Justin Jones. He made me aware of things that needed future attention. Had to get my oil changed and was very happy with the service I received from Justin Jones. He made me aware of things that needed future attention. More

Great Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. More

Great service department I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. More

Good customer service BUT horrible company policy. I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford Focus. I wish I was told this when I was buying it. To make matters worse, Ford will not do anything until it fails the shutter test to a certain degree. The only option I was given was to keep bringing my car in. That’s not acceptable. This will be my last Ford. More

Great service I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. More

Great service! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! More

Routinely efficient Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell an Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell and left a message . Less than$50. !! More

New tires and a repair I am extremely happy with the quick service I received. Angie Hulsey at service desk helped a lot because I had some minor car damage and she gave exp I am extremely happy with the quick service I received. Angie Hulsey at service desk helped a lot because I had some minor car damage and she gave expert advice and helped me to get a repair done quickly.Also new tires. I do not know who did the actual work on my car but I thank them also More