Joe Machens Capital City Ford - Service Center

Always Outstanding I am a regular customer. They were very friendly, kind and professional. I will always bring my vehicles to be serviced here at Quick Lane. I am a regular customer. They were very friendly, kind and professional. I will always bring my vehicles to be serviced here at Quick Lane. More

Fast and easy Havent had a single problem with Joe machens.. they take care of their customers and show that that want great service. I highly recommend Joe machens Havent had a single problem with Joe machens.. they take care of their customers and show that that want great service. I highly recommend Joe machens for in jefferson city MO More

Awesome service - awesome people Everything was awesome, the people are friendly and my car was ready to go sooner than expected. When I went to pick up my car they were very promp Everything was awesome, the people are friendly and my car was ready to go sooner than expected. When I went to pick up my car they were very prompt and explained everything that had been done. More

Broke wheel stud by cross threading lug nut and didn't fix i Broke wheel stud by cross threading lug nut. Claimed that wheel stud was defective. Did not fix it. Also claimed that my truck had bad ball joints, br Broke wheel stud by cross threading lug nut. Claimed that wheel stud was defective. Did not fix it. Also claimed that my truck had bad ball joints, brakes, and shocks. The.truck had just been inspected two weeks before and passed with no problem. I also had another garage check it out after Quick Lane made their claims and they found nothing wrong. Quick Lane is making up defects to fraudulentlly steal money from people that are not mechanichly inclined. They are CROOKS. More

It's a long story LONG story, car was damaged by Big O tires. 25 words cannot describe. Went to dealership for fix. Steve was very patient and kept his sense of humor. LONG story, car was damaged by Big O tires. 25 words cannot describe. Went to dealership for fix. Steve was very patient and kept his sense of humor. I felt bad for bothering them but I just knew something was messed up. They fixed it. Really long time for the parts. I even had them do the oil change 200 miles early just so they would not have to see me again! And tried to leave then the back up camera indicated 'see dealership'. SMH.... I dont have the csr back y ed t but I hope they were able to fix the back up camera. I have no idea who worked on this besides Steve. More

QUICK LANE The service was fully and properly done and price was quoted and accurate. The service lady provider gave all information and her assistant were both The service was fully and properly done and price was quoted and accurate. The service lady provider gave all information and her assistant were both proper and friendly. More

Quick and convenient oil change Scheduled with the service department. They took the car immediately on arrival and had it done before noon. Easy and convenient. The car was ready Scheduled with the service department. They took the car immediately on arrival and had it done before noon. Easy and convenient. The car was ready for a quick payment and pickup. More

Warranty service I had difficulty trying to schedule the maintenance on line but a quick call to Douglas Keeler who put me in touch with Travis Peterson who got it sch I had difficulty trying to schedule the maintenance on line but a quick call to Douglas Keeler who put me in touch with Travis Peterson who got it scheduled the next day. Much appreciated, thanks More

Great service U always get great service at Joe Machens in Jefferson City Mo. I drive 80 miles one way just because of their service. Thanks to all the service peop U always get great service at Joe Machens in Jefferson City Mo. I drive 80 miles one way just because of their service. Thanks to all the service people. More

Excellent service I am always greeted with a smile! The service was thorough and faster than the quoted wait time. I will always choose Machens for all my service needs I am always greeted with a smile! The service was thorough and faster than the quoted wait time. I will always choose Machens for all my service needs. More